Smogg Posted March 22, 2024 Share #1961 Posted March 22, 2024 Advertisement (gone after registration) 26 minutes ago, fotografr said: Just my uneducated opinion here, but I think Leica have packed too much into the camera and when several functions are operating at the same time (the main culprit being LiveView) the heat buildup in the camera causes a shutdown. I don't think the problem is heat dissipation as I have had the camera regularly freeze at ambient temperatures below 0 without heavy use 2 Link to post Share on other sites More sharing options...
Advertisement Posted March 22, 2024 Posted March 22, 2024 Hi Smogg, Take a look here M11 freeze issues [Merged]. I'm sure you'll find what you were looking for!
Derbyshire Man Posted March 23, 2024 Share #1962 Posted March 23, 2024 (edited) 6 hours ago, fotografr said: Just my uneducated opinion here, but I think Leica have packed too much into the camera and when several functions are operating at the same time (the main culprit being LiveView) the heat buildup in the camera causes a shutdown. 1. As you point out you don't even have one 2. This is definitely nothing to do with heat as it's most commons seconds after startup from cold and I never use live view (no idea where you got this from) 3. It's not very often in my case but definitely annoying that it happens at all 4. My perspective (as I live in a country with 6 years for a consumer claim) is I'd rather have the camera and work to get it sorted than not have it at all although if never fixed that is not acceptable 5. I am an amateur so can be sanguine/patient about the issue. Edited March 23, 2024 by Derbyshire Man Link to post Share on other sites More sharing options...
fotografr Posted March 23, 2024 Share #1963 Posted March 23, 2024 (edited) 1 hour ago, Derbyshire Man said: 1. As you point out you don't even have one 2. This is definitely nothing to do with heat as it's most commons seconds after startup from cold and I never use live view (no idea where you got this from) 3. It's not very often in my case but definitely annoying that it happens at all 4. My perspective (as I live in a country with 6 years for a consumer claim) is I'd rather have the camera and work to get it sorted than not have it at all although if never fixed that is not acceptable 5. I am an amateur so can be sanguine/patient about the issue. As I said at the beginning of my comment, I was offering an "uneducated opinion." The idea did not originate with me. It came from another forum member who is a highly regarded software engineer with a long record here. However, since you know heat "definitely" does not cause the problem, I'm sure Leica engineers would enjoy hearing from you so they can officially rule it out. As to your point 3, it doesn't need to happen very often. If it happens once with a very important shot, that's enough. A studio photographer explained in a post a few weeks ago that his new M11M froze a few times during a session, causing him to revert to another system. He returned the camera soon after and will not repurchase one. On point 4, having one in no way contributes to a solution. That seems a rather absurd notion. If anything, when customers continue to knowingly purchase a faulty product, it would seem to me the company would have less motivation to fix it. Cheers! Edited March 23, 2024 by fotografr Link to post Share on other sites More sharing options...
LeicaR10 Posted March 23, 2024 Share #1964 Posted March 23, 2024 Shirokurome, First, welcome to the forum. Its a great place to get advice from many experienced and knowledgeable Leica photographers who will offer sage advice to include myself. Second, I sent you a PM to help you with the M11 odyssey...I think it will help you a lot. r/ Mark Link to post Share on other sites More sharing options...
shirokurome Posted March 23, 2024 Share #1965 Posted March 23, 2024 (edited) 11 hours ago, Smogg said: When you ask for a new replacement, choose a camera with firmware 1.6.1 in the store, then there will be fewer problems Thank you Smogg. Unfortunately where I purchased the camera (Tokyo, Japan), this is not an option as the staff update the firmware as the stock arrive...Also since I already replaced it once, they cannot replace it again and it will be a warranty fix and I don't want to be without my camera for an extended period as I have to travel to Europe. Despite the random freezing issues, I do love the M11M, my first ever Monochrom camera and I love the images that it has produced in the limited time ive had with the camera. Its the first time Im always reaching for the camera whenever I leave home. Since I'm not a professional I guess the freezing doesn't affect my career so to speak and therefore I can somewhat swallow the inconvenience, although I am cautiously optimistic that Leica will fix this issue with another FW update. Edited March 23, 2024 by shirokurome Link to post Share on other sites More sharing options...
shirokurome Posted March 23, 2024 Share #1966 Posted March 23, 2024 26 minutes ago, LeicaR10 said: Shirokurome, First, welcome to the forum. Its a great place to get advice from many experienced and knowledgeable Leica photographers who will offer sage advice to include myself. Second, I sent you a PM to help you with the M11 odyssey...I think it will help you a lot. r/ Mark Thank you Mark. I am going through your message right now. Thank you for the warm welcome. Link to post Share on other sites More sharing options...
Smogg Posted March 24, 2024 Share #1967 Posted March 24, 2024 (edited) Advertisement (gone after registration) Today my camera behaved perfectly on a walk, whereas on the previous two walks it was a real nightmare with freezing. Before today's walk, I did Reset and restored all the settings manually, rather than from the profile. Maybe this is a necessary periodic procedure?🤷♂️ Edited March 24, 2024 by Smogg 1 Link to post Share on other sites More sharing options...
hjddd Posted March 24, 2024 Share #1968 Posted March 24, 2024 when the new firmware will be released to save the reputation and end this thread？ 1 Link to post Share on other sites More sharing options...
R4p70r Posted March 24, 2024 Share #1969 Posted March 24, 2024 (edited) 1 hour ago, hjddd said: when the new firmware will be released to save the reputation and end this thread？ Last time I chatted with a fellow Leica sub-reddit redditor he wrote that he will receive a beta version of the newest firmware. He had M11 and M11-P cameras with freezing issues. Edited March 24, 2024 by R4p70r 2 Link to post Share on other sites More sharing options...
marchyman Posted March 25, 2024 Share #1970 Posted March 25, 2024 11 hours ago, Smogg said: Today my camera behaved perfectly on a walk, whereas on the previous two walks it was a real nightmare with freezing. Before today's walk, I did Reset and restored all the settings manually, rather than from the profile. Maybe this is a necessary periodic procedure?🤷♂️ It is my belief, based upon few facts and therefore should be given little credence by others, that a multitude of software errors are solved by blowing away all saved configuration settings and re-configuring from scratch. The errors that are resolved by doing so are the errors that show up after new software is loaded. This belief pertains to software in general, not specifically to the firmware in the M11. It is the bane of software developers because we tend to start testing from an initial (known) state to get reproducible results. May you have many more trouble free day with your M11. 3 Link to post Share on other sites More sharing options...
fotografr Posted March 25, 2024 Share #1971 Posted March 25, 2024 On 3/24/2024 at 6:00 AM, hjddd said: when the new firmware will be released to save the reputation and end this thread？ Most likely 30 days prior to release of the M12. 1 5 Link to post Share on other sites More sharing options...
TeleElmar135mm Posted March 25, 2024 Share #1972 Posted March 25, 2024 vor 30 Minuten schrieb fotografr: Most likely 30 days prior to release of the M12. You are no insider: Don't you know that the M12 has the same FW as the M11? Link to post Share on other sites More sharing options...
lct Posted March 25, 2024 Share #1973 Posted March 25, 2024 28 minutes ago, fotografr said: Most likely 30 days prior to release of the M12. You're being optimistic 😉 The last bug fix of the M240 has been released in Nov. 2017 (fw 2.0.5.0) i.e. 10 months after the launch of the M10. Every good thing comes in due time 😄 2 Link to post Share on other sites More sharing options...
IkarusJohn Posted March 25, 2024 Share #1974 Posted March 25, 2024 I suspect the only effective firmware update will be to disable, either permanently or optionally, the mix of functions that are overwhelming the processor. The alternative would be replacing the processor and a lot besides abd completely rewriting the firmware. That isn’t going to happen. Long awaited press release from Leica acknowledging the problem: “A small minority of M11 series owners (a handful really - not a widespread issue) have had problems with freezing, bricking and corrupt files. As a gesture of goodwill, Leica will offer an upgrade to the new M12 to those owners of affected cameras.” Where’s the popcorn … 1 1 Link to post Share on other sites More sharing options...
fotografr Posted March 25, 2024 Share #1975 Posted March 25, 2024 4 hours ago, TeleElmar135mm said: You are no insider: Don't you know that the M12 has the same FW as the M11? Believe me, it's no insult to not be an insider in this case. 😁 1 Link to post Share on other sites More sharing options...
TeleElmar135mm Posted March 25, 2024 Share #1976 Posted March 25, 2024 vor 2 Stunden schrieb IkarusJohn: (...) “A small minority of M11 series owners (a handful really - not a widespread issue) have had problems with freezing, bricking and corrupt files. As a gesture of goodwill, Leica will offer an upgrade to the new M12 to those owners of affected cameras.” (...) Now I know why the black steel rim is so "cheap" - The costs have to come in somewhere ... 1 1 Link to post Share on other sites More sharing options...
fotografr Posted March 26, 2024 Share #1977 Posted March 26, 2024 9 hours ago, IkarusJohn said: I suspect the only effective firmware update will be to disable, either permanently or optionally, the mix of functions that are overwhelming the processor. The alternative would be replacing the processor and a lot besides abd completely rewriting the firmware. That isn’t going to happen. Long awaited press release from Leica acknowledging the problem: “A small minority of M11 series owners (a handful really - not a widespread issue) have had problems with freezing, bricking and corrupt files. As a gesture of goodwill, Leica will offer an upgrade to the new M12 to those owners of affected cameras.” Where’s the popcorn … Where did the statement appear? Second question, is there a general feeling here that these problems only affect a "small minority of M11 series owners?" Link to post Share on other sites More sharing options...
tom0511 Posted March 26, 2024 Share #1978 Posted March 26, 2024 vor 14 Stunden schrieb IkarusJohn: I suspect the only effective firmware update will be to disable, either permanently or optionally, the mix of functions that are overwhelming the processor. The alternative would be replacing the processor and a lot besides abd completely rewriting the firmware. That isn’t going to happen. Long awaited press release from Leica acknowledging the problem: “A small minority of M11 series owners (a handful really - not a widespread issue) have had problems with freezing, bricking and corrupt files. As a gesture of goodwill, Leica will offer an upgrade to the new M12 to those owners of affected cameras.” Where’s the popcorn … Its not yet April 1 is it? 2 Link to post Share on other sites More sharing options...
TeleElmar135mm Posted March 26, 2024 Share #1979 Posted March 26, 2024 vor 40 Minuten schrieb tom0511: Its not yet April 1 is it? But in 6 days - there comes FW 4.01 2 Link to post Share on other sites More sharing options...
charlesphoto99 Posted March 26, 2024 Share #1980 Posted March 26, 2024 10 hours ago, fotografr said: Where did the statement appear? Second question, is there a general feeling here that these problems only affect a "small minority of M11 series owners?" I believe that was sarcasm (i.e. Leica will try and minimize that there's any real problem, as they have done in the past). Link to post Share on other sites More sharing options...
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