M10- FW Requests/Bug Reports

[willemr]

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On 10/14/2018 at 6:19 PM, rnz said:

firmware 2.6.5.1  

am i wrong there is no more "join WLAN" functionaility?

I couldn't find a reason anywhere, but I guess it could be security related and/or convenience. When you join an existing WLAN, others might also have access to you photos. This won't happen (or chances are far slimmer) when you create a secured WLAN on the camera. Also wlan's can operate on different frequencies (2.4 and 5GHz). Most phones do both, and you don't see the difference on your phone between those (at least not easily). The camera does 2.4GHz only (couldn't find the 5GHz reference), and that might lead to confusion -> downgraded user experience -> rants on forums / support calls.

This way there's no confusion and it always works (well.... most of the times).

[fjolnir]

17 hours ago, willemr said:

I couldn't find a reason anywhere, but I guess it could be security related and/or convenience. When you join an existing WLAN, others might also have access to you photos. This won't happen (or chances are far slimmer) when you create a secured WLAN on the camera. Also wlan's can operate on different frequencies (2.4 and 5GHz). Most phones do both, and you don't see the difference on your phone between those (at least not easily). The camera does 2.4GHz only (couldn't find the 5GHz reference), and that might lead to confusion -> downgraded user experience -> rants on forums / support calls.

This way there's no confusion and it always works (well.... most of the times).

Are you kidding? Having to disconnect from the internet every time I want to transfer photos is a major downgrade of user experience.

[ckuwajima]

19 minutes ago, fjolnir said:

Are you kidding? Having to disconnect from the internet every time I want to transfer photos is a major downgrade of user experience.

I agree, it is inconvenient!

[willemr]

4 hours ago, fjolnir said:

Are you kidding? Having to disconnect from the internet every time I want to transfer photos is a major downgrade of user experience.

Why kidding? It's a plausible explanation based on some technical challenges involving WiFi.

Don't know about you, but I tend to take photos and somewhere during the day I might transfer them to either a laptop or my phone. And when I'm transferring those pictures to my phone I don't tend to use the Internet anyway. So the inconvenience for me is minimal/non-existing. So in my opinion the major downgrade of user experience is exaggerated.

[kafenio]

vor 7 Stunden schrieb willemr:

It's a plausible explanation based on some technical challenges involving WiFi.

Well, from my point of view this isn't as plausible as it might seem to you at the moment, too.

in order to fulfil your usecase (copy files to a laptop) you could as well use a cable. or take out the memory card, stick it in your laptop and copy the files over.
both methods are easier than setting up the wifi connection (most of the time) and quicker when transfering the files.

being able to connect to an infrastructure wifi network is a totally different usecase (apart from being able to surf the web while copying files in the background):

1. it allows you to control your camera remotely from almost any place in the world (or from the next room or from 200m away...) which adds possibilities of placing the camera in unusual, maybe hard to reach positions.

2. you can give anyone access to the pictures in your camera (or even control who has access). even people that are not in your room. while still maintaining a good transfer speed that is independent of the distance between the viewer and the camera.

It might be that the M Series is a camera for people that like to take pictures traditionally and as unfuturistic as possible. but then again: there is no need to dig deep into the menus and activate wifi. but if you do want to play around, you have the possibility to do so.

and i must admit, that killing features from one firmware release to another is an actual no-go.

YACA (yet another car analogy): you don't want your cars leather interior being removed during an inspection, just because the manufacturer thinks it looks better.

[Spice]

I have some Wifi problem, I know how to configure all it because I used it without problems in my previous M10 that Leica changed me for another issues. On that I leica M app and "create" WLAN and it was ok. 

In my new M10 I've been not able to run it

-Firmware 2.4.5.0+ Leica M app.  Using both "create WLAn" and "join WLAn with iPhone and the last version of M app  1.1.2. It freezes in "searching camera", then  after a while wlan disconnects. 

-Waited for new  firmware, updated directly to 2.6.5.1. Same problem with the old M app.

-Tried today to download the  new app Leica Fotos, reset configurations,  I can't tried it because  I have not the new QR  option on the WLAN options of the camera ( firmware 2.6.5.1  ) with is supposed to be. I have the old configurations options, (WLAN on/of, Share /add WLAN, and configuration, password, etc.. 

Edited October 24, 2018 by Spice

[rnz]

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On ‎10‎/‎24‎/‎2018 at 9:14 AM, ckuwajima said:

I agree, it is inconvenient!

the new method might be there for the FOTO app.  the setup becomes so easy...

[Leon_B.]

vor 16 Stunden schrieb Spice:

I have some Wifi problem, I know how to configure all it because I used it without problems in my previous M10 that Leica changed me for another issues. On that I leica M app and "create" WLAN and it was ok. 

In my new M10 I've been not able to run it

-Firmware 2.4.5.0+ Leica M app.  Using both "create WLAn" and "join WLAn with iPhone and the last version of M app  1.1.2. It freezes in "searching camera", then  after a while wlan disconnects. 

-Waited for new  firmware, updated directly to 2.6.5.1. Same problem with the old M app.

-Tried today to download the  new app Leica Fotos, reset configurations,  I can't tried it because  I have not the new QR  option on the WLAN options of the camera ( firmware 2.6.5.1  ) with is supposed to be. I have the old configurations options, (WLAN on/of, Share /add WLAN, and configuration, password, etc.. 

Hi Spice,

do you own a Leica M10 or the Leica M10-P? Version 2.6.5.1 is currently only available for the Leica M10-P:
Leica M10-P Firmware 2.5.6.1

Leica M10 latest version is 2.5.6.0:
Leica M10 Firmware 2.5.6.0

Try to downgrade on the current M10 version or - if it doesn't work - contact Leica CC for a solution.

[Spice]

3 hours ago, Leon_B. said:

Hi Spice,

do you own a Leica M10 or the Leica M10-P? Version 2.6.5.1 is currently only available for the Leica M10-P:
Leica M10-P Firmware 2.5.6.1

Leica M10 latest version is 2.5.6.0:
Leica M10 Firmware 2.5.6.0

Try to downgrade on the current M10 version or - if it doesn't work - contact Leica CC for a solution.

Many thanks!

I own m10 and can,t downgrade.

i would contact leica support

best regards

[Irakly Shanidze]

Now, from what I understand, Leica M10 wifi connectivity is optimized for the Fotos smartphone app. Once connected, it works faster than the old Leica M app. The only problem that I see now is that the M10 wifi server startup time is at least two minutes, if not more.

Using wifi to transfer files to a computer, in my opinion, is not the best way to do, as USB 3.1 card reader does it like five times faster.

[scott kirkpatrick]

30 minutes ago, Irakly Shanidze said:

Now, from what I understand, Leica M10 wifi connectivity is optimized for the Fotos smartphone app. Once connected, it works faster than the old Leica M app. The only problem that I see now is that the M10 wifi server startup time is at least two minutes, if not more.

Using wifi to transfer files to a computer, in my opinion, is not the best way to do, as USB 3.1 card reader does it like five times faster.

I usually check with my phone to see that I receive the hot spot signal.  With my M10, it takes about 30-35 seconds.  The signal is here once the QR code appears.  Then I open FOTOS and pick out the M10, tell it to connect.  The whole process took 70 seconds from switching on the M10.  This isn't tethered studio or sports shooting, for sure, but it's good for reviewing over coffee, or showing a subject their best shots.  And my main use will be to set up an M10-D for street and casual use the way I want it, and just leave it that way.

[Irakly Shanidze]

2 hours ago, scott kirkpatrick said:

I usually check with my phone to see that I receive the hot spot signal.  With my M10, it takes about 30-35 seconds.  The signal is here once the QR code appears.  Then I open FOTOS and pick out the M10, tell it to connect.  The whole process took 70 seconds from switching on the M10.  This isn't tethered studio or sports shooting, for sure, but it's good for reviewing over coffee, or showing a subject their best shots.  And my main use will be to set up an M10-D for street and casual use the way I want it, and just leave it that way.

how fast is it to connect on M10-D?

Fotos connects to M10 almost instantaneously, it is the wifi server in the camera that takes its time before the QR code appears.

[scott kirkpatrick]

When the WiFi in the M10-D starts up, there is a little green LED that blinks.  It stops blinking in about 30 seconds and then the hotspot is on the air.  Same startup time as M10, I guess.  The CL and SL are faster to start up.  Somewhere in the range of 5 to 15 seconds.  But ask me again in a week when I have a production M10-D in hand.  For all of them the server cold startup is reproducible.  For some (SL, I think) a restart after disconnecting briefly is almost instant.  Connecting after the WiFi is booted up is quicker in the M10's than in the L's, I think.  Once in a while, for any of them, it can take a few tries.  I hope the logging software in the app is getting that info to Wetzlar, but I you may have to file some sort of report to transmit it, since when running the app, the phone is connected to the camera only.

Edited October 28, 2018 by scott kirkpatrick

[pico]

For the vanilla M10 I would like a short-cut button to turn on and connect via wi-fi if it had been previous connected/configured.

 

[norm_snyder]

I don't know whether anyone else might have encountered this or not, but my 75mm Apo-Summicron M is appearing in my EXIF data as "75mm f/511"--anyone else run into a problem like this?  I know what lens it is, but I seem to others' reports of odd f-numbers being assigned to some other lenses.

[Mark II]

18 hours ago, norm_snyder said:

I don't know whether anyone else might have encountered this or not, but my 75mm Apo-Summicron M is appearing in my EXIF data as "75mm f/511"--anyone else run into a problem like this?  I know what lens it is, but I seem to others' reports of odd f-numbers being assigned to some other lenses.

I do not see that myself, but that looks like a bug where the internal code for f2 is being shown literally rather than being converted to a meaningful display value.

Is there any formal channel for submitting bug reports to Leica in the event of a problem?

[Patrick1955]

My M10 (bought in May 2018) freezes up and displays SD in the viewfinder - nothing works. I have tried with new SD cards (7 in total) at the Leica Store in Rome - all with the same effect.  I had the camera returned for repairs but Leica couldn't find the problem and returned it to me after a month saying they had done a comprehensive inspection and the camera was fine.  Within 3 minutes of receiving the "repaired" M10 in the Leica store in Rome the problem was again evident - Leica staff observed my every move and confirmed the camera was dead.  It has now been returned again to Leica a second time for repairs under warranty.  Am I the proud owner of an expensive paperweight and a certificate from Leica Customer Care asserting that the camera works.  Has anyone else had such an experience with SD cards, or with such a failure of Leica Customer Care repairs.

Edited November 3, 2018 by Patrick1955

[lucerne]

Irrespective of how many cards and whether they are new or previously used, tell us what make and specification of card you are using.  Card problems have been reported on some leica bodies and the screen message does suggest either a card problem or a contact problem.  Normally, the problem is solved by a genuine, high spec card.  How do you prepare the card or clean it for use.  (Format in camera).     Not all cards are genuine!

I’ve owned 3 leica bodies and I’m still using random make cards from 10 year old cameras.  I buy a new higher spec card every year whether I need it or not.  I hope  we can help.

 

[Patrick1955]

4 hours ago, lucerne said:

Irrespective of how many cards and whether they are new or previously used, tell us what make and specification of card you are using.  Card problems have been reported on some leica bodies and the screen message does suggest either a card problem or a contact problem.  Normally, the problem is solved by a genuine, high spec card.  How do you prepare the card or clean it for use.  (Format in camera).     Not all cards are genuine!

I’ve owned 3 leica bodies and I’m still using random make cards from 10 year old cameras.  I buy a new higher spec card every year whether I need it or not.  I hope  we can help.

 

 

4 hours ago, lucerne said:

Irrespective of how many cards and whether they are new or previously used, tell us what make and specification of card you are using.  Card problems have been reported on some leica bodies and the screen message does suggest either a card problem or a contact problem.  Normally, the problem is solved by a genuine, high spec card.  How do you prepare the card or clean it for use.  (Format in camera).     Not all cards are genuine!

I’ve owned 3 leica bodies and I’m still using random make cards from 10 year old cameras.  I buy a new higher spec card every year whether I need it or not.  I hope  we can help.

 

Thanks for the response - One card was a Sandisk 32gb SDHC Extreme Pro, and all the others were all Sandisk 16gb SDHC 90mb/sec. All the 16gb cards were used direct from their original packaging, dust and lint free, and formatted in the camera.  My original original Sandisk 32gb was also lint / dust free and formatted in the camera.  All 16gb cards were provided by Leica Rome. The 32gb card was bought from the Leica dealer in Sydney.  All I therefore assume were of adequate specification and were genuine.  Prior to the sending the camera for repair the first time, I and the Leica rep in the Rome store both also used a dust blower bulb to ensure there was no dust was in the SD card/Battery compartment of the camera.

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[lucerne]

27 minutes ago, Patrick1955 said:

 

Thanks for the response - One card was a Sandisk 32gb SDHC Extreme Pro, and all the others were all Sandisk 16gb SDHC 90mb/sec. All the 16gb cards were used direct from their original packaging, dust and lint free, and formatted in the camera.  My original original Sandisk 32gb was also lint / dust free and formatted in the camera.  All 16gb cards were provided by Leica Rome. The 32gb card was bought from the Leica dealer in Sydney.  All I therefore assume were of adequate specification and were genuine.  Prior to the sending the camera for repair the first time, I and the Leica rep in the Rome store both also used a dust blower bulb to ensure there was no dust was in the SD card/Battery compartment of the camera.

Can’t fault your choice or technique.   Leica will have to acknowledge your problem and deal with it. It may be intermittent and those are the most difficult to pin down. 

Good luck.

Edited November 4, 2018 by lucerne