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2 hours ago, Derbyshire Man said:

I strongly suspect you are just lucky! Our natural bias often interpret these things as some sort of innate skill or superiority we have developed;-)

Today's freeze (I'm getting one per 100 shots) was in the middle of an unhurried set of about 5 shots, the camera had been on for maybe 5 minutes, it wasn't even in standby, the previous shots had all been fine and the suddenly 30 seconds of nothing and a corrupted image on the SD card after battery popping.

Still, I should be grateful, it least my jujutsu has enable me to charge my camera again via USB otherwise I wouldn't have been able to take a photo at all.

I'm not sure why there is such a need for being apologists for an incredibly expensive photographic tool 2 years down the line after introduction which is struggling with basic functions like charging and er, taking photographs!

Which part of my words gave you the impression that the techniques I used to avoid freeze were regarded as my innate skills?

 

Edited by Warton
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4 hours ago, scott kirkpatrick said:

The M11 uses a different processor than the M10.  All the firmware had to be rewritten, so new problems appeared.

But 2 years later, it’s amazing the entire camera crashes when you press a button too quickly. It’s crazy. 

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vor einer Stunde schrieb Derbyshire Man:

What I don't quite understand is it's the same processor as my Q2M (apologies if not) and that appears bullet proof.

I guess the firmware for the Q (and the SL) is not developed by Leica alone, but together with Panasonic. As a result, there is probably more manpower than with the M.

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At the risk of reiterating, I'd invite folks to type in any specific camera name and model into Google, just to see what you get. 

It's easy to use, or arrive at, words like "always" and "never". It's an amazingly easy jump from "occasionally" to "always".

If my M10M froze a couple of times for reasons I was unsure of (though I concluded later it had happened by hitting the 'Play' button while the camera was in the midst of starting up), it would have been inaccurate for me to say anything but that it had frozen just a couple of times. 

If it hadn't frozen for months after, I wouldn't know if the problem had been resolved or if I simply hadn't triggered it again. It's difficult to prove a negative. 

But again, try typing any of the camera makes and models folks have mentioned here as not having freezing problems into Google. It's eye-opening...

 

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16 hours ago, Derbyshire Man said:

Not so much that, it was the implication that those having problems only have themselves to blame. Let me ask you directly then, do you think that a camera crashing every 100 images and losing the image, along with issues regarding being able to charge and every image being tinted magenta is acceptable? Never mind at the price of this particular product.

Rose tinted spectacle wearers are just as keen on company as the disappointed;-) Only one group will drive manufacturers to perform and improve however.

PS: Don't get me wrong, for the other 99 images out of 100 I love the camera. It's the closeness to greatness that is probably what grates the most. 

No I don’t think it is OK that it crashes and I know that Leica is of the same opinion but I strongly suspect that solving the matter is not as simple as some assume. As for the magenta tint I don’t see that as a problem. Nearly all cameras have a different native colour balance with a cast. I always had to tweak a new camera. Leica’s only occurs with Adobe products and is a ten seconds extra work to correct or replace the camera profile. So to me it is a non-issue for Leica. Approach the postprocessing maker to get their finger out. There have been more posts regarding charging. As I recall they were usually resolved by replacing the cable. Personally I prefer a decent charger. 

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At the risk of re-reiterating, I'd invite folks to type in any specific camera name and model into Google, just to see what you get. 

Specifically, type in the maker and model followed by the word "freezes"....

Sony A7iii freezes

or,

Sony A7iv freezes

or,

Canon R5 freezes

Or R6, or any Eos variant, 

Or Nikon Z7II freezes

.. and so forth...

It might be helpful to do this before concluding that Leica owners are singled out by the cosmos....

Edited by DadDadDaddyo
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3 hours ago, DadDadDaddyo said:

At the risk of re-reiterating, I'd invite folks to type in any specific camera name and model into Google, just to see what you get. 

Specifically, type in the maker and model followed by the word "freezes"....

Sony A7iii freezes

or,

Sony A7iv freezes

or,

Canon R5 freezes

Or R6, or any Eos variant, 

Or Nikon Z7II freezes

.. and so forth...

It might be helpful to do this before concluding that Leica owners are singled out by the cosmos....

I don't need to Google R5 freezes since I had one that did. Canon realized after the first few months after the R5 release that it was a hardware issue and started replacing the motherboards on all the affected cameras that were sent in. That stands in stark contrast to the experience many of us have had with the M11.

I don't think any of us are under any delusion that the cosmos is singling us out. The fault clearly lies with Leica, and they'd probably be the first ones to tell you that off the record.

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9 hours ago, DadDadDaddyo said:

At the risk of re-reiterating, I'd invite folks to type in any specific camera name and model into Google, just to see what you get. 

It is not a risk if you consciously do it yourself. Of course any apologist is free to make and repeat their defense of Leica. It doesn’t help the affected people here, though, as this situation continues quite long. I am sure Leica do what they can to fix it, which so far is seems not to be enough. 

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  • 2 weeks later...

I had freezing up problems with my M11 early on and sent it in for repair. They sent it back and it worked fine, but I discovered they had done a factory reset that had erased all of my customizations. When I put the customizations back in, it started freezing again. In my case it seemed related to having the camera leveling function turned on for live view with the Visoflex. I decided it was a firmware problem and sure enough with subsequent firmware updates the problem went away for most of them, but sometimes came back in a less severe way in a subsequent firmware release.

When it doesn’t freeze, it takes wonderful images. I have never had the problem with my M10-R. 

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I bought my M11 in April 2023 and have taken over 1,000 shots with it. I have had only one freeze-up which was remedied by turning the camera off and on again. That's about the same as I had with my (former) Sony gear and occasionally with my Phase One back. Sith happens to any mechanical or electronic devices.

As my grand-daughter says, "Suck it up, Buttercup"!

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Yeah, that's a ridiculous attitude, not sure your grand daughter ought to be in a position of responsibility any time soon in a company selling £8000 cameras that freeze for some people so regularly it is impossible to use them as a professional tool. That said, since I turned off the fripperies and record only to internal memory, touch wood, I've had no freezes for 550 shots. At that level I too can cope but I'm lucky enough not to be relying on it for my income.

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  • 3 weeks later...

I just got a new M11, firmware 2.0.2, this week new from dealer and on file 294 I got what appears to be a freeze up. I've been trying to replicate it and it seems when my M11 is freezing or about to freeze, the shutter speed displays 90s or 60s, even if my shutter dial is set to something like 1/250, then the screen remains black. Sometimes I can press the shutter button a couple of times and the camera sorts itself out, other times it just stays in an unusable state until I pull the battery. I've experienced the lock up using a SanDisk SD card 128gb 170MB/s V30 and using internal storage. 

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This is a depressing thread for me. The freezes have been the main thing holding me back from an upgrade to the M11, and I certainly expected them to have gotten sorted by the time the M11-P was released. Even if it doesn't represent a majority, the reports here, at other forums, on YouTube, and so on are harrowing.

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