So dunking on Thorsten’s e-commerce is easy. He has a person handling it and apparently they are not doing a good job. The products are good — I have a red strap for my M9-P and it’s beautiful. Thorsten is doing a fantastic job with his site and workshops. A one-man business has to sell itself and it’s tough, nothing wrong with that. Just a pity that shipping and handling is damaging it when it would have been easy to fix. I enjoy Thorsten’s writing and photography, he’s a real deal. Let’s not overlook the art behind all those accessories.