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C1 Pro playing funny again


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Version 6.2 is working fine for me on a Windows7 64 bit system.

But I had quite a few challenges on early 6.x versions.

 

The support team at PhaseOne has been excellent. Several responses a day and they never gave up on me. Combine this with the fact that, for me at least, C1 gives the best colours and it is easy to understand why I stick with them.

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I've had no problems at all with C1 v6, and I love 6.2...

 

Still the best colour, and now that I'm using a dual monitor setup it's a dream to edit.

 

It *is* picky, though about other applications and their use of memory, and about the state of your physical memory.

 

More than once I've had a physical memory problem and it was C1 that found it...

 

But other than that it's been great for me on the Macbook and on Windows (7 64 bit).

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One possibility which is less drastic than a complete uninstall and has never lost any settings etc. for me:

1. make sure you have no raw files in the captures/moveto/select and trash folders

in the default session

2. close Capture One

3. Delete the Default session (Pictures/Capture One Library)

4. Delete the Capture One Preference files

User/Library/Preferences/com.phaseone (all of them)

relaunch Capture One

May not help, but in my experience does no harm

 

Maurice

 

Maurice,

 

You may be right, but that means loosing all edits I have in Pictures folders…

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Version 6.2 is working fine for me on a Windows7 64 bit system.

But I had quite a few challenges on early 6.x versions.

 

The support team at PhaseOne has been excellent. Several responses a day and they never gave up on me. Combine this with the fact that, for me at least, C1 gives the best colours and it is easy to understand why I stick with them.

 

The support gave me no reply. Nada, after 10 days…

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Don't waste time on C1 6.2. Even its partner CaptureIntegration is not recommending 6.2 for Mac:

Not Recommending C1 6.2 :: Capture Integration – Medium Format Digital Back Sales & Rental and Other Professional Photographic Equipment

 

Actually they don't say quite this. It is only not recommended for people with certain types of Mac Pros (the 8 core versions). I don't know how many LUF C1 users have an 8 core Mac Pro but I bet it is not a whole lot. I think most of us are using MBPs and iMacs, with a few on Mac Airs, Mac Minis and smaller/older Mac Pros or Power Macs.

 

I will eventually replace the Dual G5 PowerMac we use as the family server with a second hand 8 or 12 core MP, when (and if) it dies in an expensive to repair way but it's not showing any signs of going that way, after running 24/7 for the last 6+ years. The triggering factor to replace will probably be the inability to run Intel only software.

 

Wilson

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