algrove Posted April 8 Share #1401 Posted April 8 Advertisement (gone after registration) In the US, Leica repair has never been acceptable to the end user. Now with greater sales around the world it has gotten way worse. Link to post Share on other sites More sharing options...
Advertisement Posted April 8 Posted April 8 Hi algrove, Take a look here EVF M rumoured. I'm sure you'll find what you were looking for!
didier Posted April 8 Share #1402 Posted April 8 18 minutes ago, algrove said: it has gotten way worse The problems you mention in the US are the same in Europe. I’ve had several cameras / lenses CLA’d / repaired in Wetzlar in the past 3 years, and repair times are long (and, which is more annoying in my view, real difficulty to respect the announced repair times). Most Problems are encountered with analog bodies, where Leica lacks the most technicians. A consequence of the analog revival + Leica’s growth in general… Link to post Share on other sites More sharing options...
algrove Posted April 8 Share #1403 Posted April 8 (edited) 15 minutes ago, didier said: The problems you mention in the US are the same in Europe. I’ve had several cameras / lenses CLA’d / repaired in Wetzlar in the past 3 years, and repair times are long (and, which is more annoying in my view, real difficulty to respect the announced repair times). Most Problems are encountered with analog bodies, where Leica lacks the most technicians. A consequence of the analog revival + Leica’s growth in general… It is also a consequence of lax working rules where as many as 8 out of 12 at a specific work area are absent at the same time. And this was when there was no holiday nor normal vacation cycles in effect. This is a direct report from a person who was touring the factory not long ago. Afterwards he commented on the highly liberal work ethics in place and then mentioned why he then understood how it took so long a digital camera body to be fixed over many months. Shame on Leica to disrespect customers with this kind of in efficient system in place. Edited April 8 by algrove Link to post Share on other sites More sharing options...
UliWer Posted April 8 Share #1404 Posted April 8 Perhaps you can explain you own experience with turnaround times for repairs you have requested here: But please give precise data to verify your shaming of others. 1 Link to post Share on other sites More sharing options...
la1402 Posted April 8 Share #1405 Posted April 8 47 minutes ago, Derbyshire Man said: Currently repair times are a disaster. I don't need to send my car to a main dealer, I can send it to a main dealer, an independent specialist or a generalist. All 3 have access to parts, only one is in any way certified. As the consumer I get to chose what is in *my* best interests. I can see no reason why this should be any different for cameras to cars. It's my risk. Yeah. And then people come to the OEM when the uncertified party did something wrong, and complain publicly about bad service without sharing that they used uncertified third parties. Not saying that you would, but I see that in my industry all the time. For cars that is easy, as a big volume and a big community of former car dealer technicians provide a good environment, but for low volume specialized things, no thanks. We see Uber support models where anyone who is able to identify a screwdriver and view youtube starts serving mission critical equipment. Not saying that Leica doesn't need to improve. They very much need to. Link to post Share on other sites More sharing options...
MauroRau Posted April 8 Share #1406 Posted April 8 (edited) 1 hour ago, Derbyshire Man said: Currently repair times are a disaster. I don't need to send my car to a main dealer, I can send it to a main dealer, an independent specialist or a generalist. All 3 have access to parts, only one is in any way certified. As the consumer I get to chose what is in *my* best interests. I can see no reason why this should be any different for cameras to cars. It's my risk. Hi, Just reporting my very recent experience with Leica repair shop. I messed up a firmware update while on a long assignment abroad and upon my return I took the M11 to the Leica store in Vienna on 28 February, worried about the renowned repairs backlog as I’ll be leaving mid-may for another long term assignment. Although the very professional shop manager couldn’t give me precise delivery date he told me that Wetzlar just sent a notice saying the repair turnaround was down to 10 days. On 27 March I received a mail informing me that the camera was ready in the store and the next day I drove to Vienna to pick it up. Considering shipment and Leica item processing time I’d say the repair time was probably around 20 working days. Mauro Edited April 8 by MauroRau Spelling mistakes 6 Link to post Share on other sites More sharing options...
Derbyshire Man Posted April 8 Share #1407 Posted April 8 Advertisement (gone after registration) 3 hours ago, UliWer said: Perhaps you can explain you own experience with turnaround times for repairs you have requested here: But please give precise data to verify your shaming of others. Yep, that lens is just back. I sent it in 4 months ago. I've never had an item sent to Fuji or Canon taking longer than 2 weeks, typically back the same week. Having said that, Canon used to use 3rd party repairers for out of warranty items and definitely didn't go in for fixing every product they'd ever made in the impressive way that Leica do. I think they need a way of separating the truly tricky from the mundane and outsourcing some of the latter. I think they are working on that. My 24mm summilux that I bought to cover the absent 28mm has a really odd random focus problem so I'm about to send that off for a 4 month holiday with a £550 bill no doubt! Link to post Share on other sites More sharing options...
lct Posted April 8 Share #1408 Posted April 8 10 hours ago, LocalHero1953 said: Curious: is not seeing detail in shadows a major drawback? For me it would be a minor inconvenience, a nice to have. Any viewfinder is mainly a tool for framing and composition, and managing manual focusing. EVFs add the benefits of WYSIWYG framing (where all Ms fail), info bars (a mixed blessing, but I use them) and a histogram. I don't expect/need to see detail in shadows until I see the final image on a monitor. I judge exposure with the histogram: if that looks right, then I can assume that most of the shadows I can't see, and some of the blinkies will be easily recoverable. I see more details in shadows than with any RF or OVF when using EVFs with focus magnification. FWIW. 1 Link to post Share on other sites More sharing options...
jaapv Posted April 8 Share #1409 Posted April 8 That depends on the PASM setting. Link to post Share on other sites More sharing options...
3D-Kraft.com Posted April 8 Share #1410 Posted April 8 vor 5 Stunden schrieb algrove: It is also a consequence of lax working rules where as many as 8 out of 12 at a specific work area are absent at the same time. ... Shame on Leica to disrespect customers with this kind of in efficient system in place. Long repair or service times are not just a matter of "working rules" and not just a problem that affects Leica - but to get back to the topic: Imagine how many of these service hours and how much frustration could be saved, when you replace the OVF with an EVF (and some intelligent technologies to help you focus). Link to post Share on other sites More sharing options...
SrMi Posted April 8 Share #1411 Posted April 8 25 minutes ago, jaapv said: That depends on the PASM setting. I am using clipping to maximize exposure without clipping the sky. Highlight weighted metering is often a good starting point and safer when using only OVF (no clipping info). I have noticed that I have not maxed out the EVF brightness, but I have set iDR to high. Will see if it helps. Link to post Share on other sites More sharing options...
J S H Posted April 8 Share #1412 Posted April 8 1 hour ago, SrMi said: I am using clipping to maximize exposure without clipping the sky. Highlight weighted metering is often a good starting point and safer when using only OVF (no clipping info). I have noticed that I have not maxed out the EVF brightness, but I have set iDR to high. Will see if it helps. When you use highlight weighted metering, do you have exposure preview set to half press? If so, the EVF view will allow you to see far into the shadows, as the signal is amplified to the highest possible amount until you half-press the shutter button, when it then reflects the actual exposure. This is the best of both worlds, in my experience. This setting also eliminates the brightness fluctuations in the EVF as the framing (and calculated exposure) changes. 1 Link to post Share on other sites More sharing options...
LocalHero1953 Posted April 8 Share #1413 Posted April 8 (edited) 3 hours ago, lct said: I see more details in shadows than with any RF or OVF when using EVFs with focus magnification. FWIW. Well, yes, but why do you want to see details in shadows in a viewfinder? Is it necessary, or just nice to have? Edited April 8 by LocalHero1953 2 Link to post Share on other sites More sharing options...
J S H Posted April 8 Share #1414 Posted April 8 It definitely helps to see the shadow details through the evf when trying to refine the framing against the light. 1 Link to post Share on other sites More sharing options...
lct Posted April 8 Share #1415 Posted April 8 1 hour ago, LocalHero1953 said: Well, yes, but why do you want to see details in shadows in a viewfinder? Is it necessary, or just nice to have? Depends on the subject, when i want to focus in the shadow for instance. M11, Visoflex 2, Summicron 50/2 v1, f/2 M11, Visoflex 2, Summicron 50/2 DR, f/2 1 Link to post Share on other sites More sharing options...
Smogg Posted April 9 Share #1416 Posted April 9 I am very curious about how the new camera will behave in terms of energy saving. According to rumors, a huge external display with important camera controls is expected. Therefore, using the camera in EVF extended mode will not work, otherwise you will lose key controls. How to do about energy saving then? 1 Link to post Share on other sites More sharing options...
SrMi Posted April 9 Share #1417 Posted April 9 3 hours ago, LocalHero1953 said: Well, yes, but why do you want to see details in shadows in a viewfinder? Is it necessary, or just nice to have? If you want to frame precisely, you need to know what is in your corners. Link to post Share on other sites More sharing options...
jrichie Posted April 9 Share #1418 Posted April 9 2 minutes ago, SrMi said: If you want to frame precisely, you need to know what is in your corners. ironically I need an EVF to frame precisely. 2 Link to post Share on other sites More sharing options...
RobW0 Posted April 9 Share #1419 Posted April 9 1 hour ago, Smogg said: I am very curious about how the new camera will behave in terms of energy saving. According to rumors, a huge external display with important camera controls is expected. Therefore, using the camera in EVF extended mode will not work, otherwise you will lose key controls. How to do about energy saving then? How about a BP-SCL9 in the same form factor as the BP-SCL7 kind of like what they did with the Q2 to Q3 battery. You bring up a good point about power requirements for and EVF camera. Link to post Share on other sites More sharing options...
Archiver Posted April 9 Share #1420 Posted April 9 1 hour ago, RobW0 said: How about a BP-SCL9 in the same form factor as the BP-SCL7 kind of like what they did with the Q2 to Q3 battery. You bring up a good point about power requirements for and EVF camera. The BP-SCL4 and SCL6 say they are produced by Panasonic - it only just occurred to me to look at the terminals, and they are the same as the batteries for the Panasonic S5 and G9 II, and also for the Panasonic S1/S1R/S1H. It's entirely possible then that a larger capacity Panasonic battery from this family could be used in an EVF-M. The SCL4/6 are the same physical dimensions as the Panasonic S5/G9 II/S1R II batteries, and the S1R II has the same high res EVF as the SL2 and SL3. Link to post Share on other sites More sharing options...
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