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3 hours ago, LocalHero1953 said:

This will now be reported on Leica Rumors as the likely truth, and then reported back here as the absolute truth.

Hehe yes but it comes hardly as a surprise that rumors are taken for a source when expected sources do not communicate about the issue. 

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4 hours ago, LocalHero1953 said:

This will now be reported on Leica Rumors as the likely truth, and then reported back here as the absolute truth.

It's like Russell's Teapot ; Because we can't prove the RAM ICs are defective, by proxy the claim is therefore valid. The burden of proof should lie with the claimant but it's shifted to the defendant. 😆 Teapot orbiting sun or defective RAM ICs... same argument.

Edited by hmzimelka
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12 hours ago, Bberns22 said:

 

It appears defective RAM IC  on the mainbaoard is the cause of lock-up / brick issues.  Apparently there were production issues and a number of the components were out of tolerence. 

you probably just going the forum to say that! LOL

and since you want this to be true you post on YouTube and then come here.

Your next stop should be fredmiranda.

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14 hours ago, Bberns22 said:

 

It appears defective RAM IC  on the mainbaoard is the cause of lock-up / brick issues.  Apparently there were production issues and a number of the components were out of tolerence. 

May I suggest you invite your brother in law to explain the issue to us in more detail!

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Whether the rumour is true or not, it is at least logical.

If it was firmware then all the cameras running that firmware would exhibit the issue. If it was some components from a batch that were randomly assembled onto boards by a third party and then randomly selected from supply and installed by Leica as cameras were built, you might expect the more random failure scenario that seems to be exhibiting.

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12 hours ago, Kiwimac said:

Whether the rumour is true or not, it is at least logical.

Probably not true. If his intel was solid he'd have reported the issue directly to Leica, assuming his whistleblowing brother in law (or his wife, mad at him for almost getting her brother fired) didn't make him retract the comments of course. Which puts this idea back on the 'it might be...' list without much to go on.

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On 1/9/2023 at 7:07 PM, lct said:

Welcome to the forum :). My usual boring tips besides choosing a slower card. Format your card with SD Card Formatter, update old user profiles under firmware 1.6 and/or choose another setting for standby.

Changed my SD SanDisk Extreme Pro 200 MB/S 128GB card to more slowly card SD Kingstone Canvas Select Plus 128GB formatted with SD Card Formatter. Reset the camera settings. Firmware 1.6. Selected in Power saving mode from 2 min to 5 min. But probably after one day again camera freezes. 

My two ways of freeze:
1. When the camera goes in standby mode and can’t return until I take out the battery. In this moment in viewfinder the frame is on
2. When I turn off the camera and can't on until take out the  battery.

 

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3 hours ago, Alexis M said:

Changed my SD SanDisk Extreme Pro 200 MB/S 128GB card to more slowly card SD Kingstone Canvas Select Plus 128GB formatted with SD Card Formatter. Reset the camera settings. Firmware 1.6. Selected in Power saving mode from 2 min to 5 min. But probably after one day again camera freezes. 

My two ways of freeze:
1. When the camera goes in standby mode and can’t return until I take out the battery. In this moment in viewfinder the frame is on
2. When I turn off the camera and can't on until take out the  battery.

 

I have no experience with Kingstone cards sorry and i'm not sure if you updated your old user profiles under firmware 1.6 if any. If you did it on your Sandisk card and you keep suffering from freezes there's little i can do to help you i'm afraid so it is time perhaps to ask Leica.

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5 hours ago, Alexis M said:

Changed my SD SanDisk Extreme Pro 200 MB/S 128GB card to more slowly card SD Kingstone Canvas Select Plus 128GB formatted with SD Card Formatter. Reset the camera settings. Firmware 1.6. Selected in Power saving mode from 2 min to 5 min. But probably after one day again camera freezes. 

My two ways of freeze:
1. When the camera goes in standby mode and can’t return until I take out the battery. In this moment in viewfinder the frame is on
2. When I turn off the camera and can't on until take out the  battery.

 

Did you try to use the camera with no card in the sd slot, and only store pictures on the internal memory?  This would rule out the card. 

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Update:

Got my replacement M11, was packaged in August 2022. Fully charged the battery, updated the firmware to 1.6, then set all the settings to my liking.

10 minutes later, first freeze when turning the camera on. Exact same freezing behavior as before: frame lines are illuminated in the viewfinder but no shutter speed info (if shutter speed is set to auto, or no exposition info if manual). Clicking on menu works, and I can navigate. But clicking the shutter doesn't do anything. And if I open live view, a black image is shown (with the capture assistants visible) and everything is frozen. Cannot do anything, just pop the battery.

I use non 6-bit coded Voigtlander lenses, had Lens Detection to Off and my SD card is a Sandisk Extreme Pro UHS-I 200MB/s 256Gb (freshly formatted using SD Formatter).

5 minutes after the first freeze, second freeze happened (same circumstances).

Now I removed the SD card and I plan to use it for a few days and see what happens.

But based on the other thread on SD cards, if Alik Griffin's theory is right that the M11 uses old hardware for the SD card reader and some newer cards don't use the old protocol, then it makes sense. The 200MB/s is the new version of the Sandisk Extreme Pro UHS-I. Used to be 170MB/s. Maybe I should buy that. Or maybe I should buy a Sandisk UHS-II 300MB/s, as that's what Leica customer service recommends to use (newer, faster cards, not slow cards). I know that's against what people on this forum have said but Leica should have more data and wouldn't recommend that without good reasons I assume.

 

Pretty disappointed to get freezes on 2 different bodies. But that means the probability that the common thing here is something I can control instead of being unlucky twice in a row. But still doesn't excuse it.

 

Edit: Sent an email to Leica customer service with the link to Alik Griffin's article and his theory of old hardware and incompatible protocol. Let's see what they say...

Edited by Qlan
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Leica totally ignored the article. Their response:

thank you for the detailed description.
Please format the card in the M11 and see if the problem persists.
Also, we recommend using 300mb/s cards.

Anyone has a better email contact than info AT Leica-camera ?

Edited by Qlan
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1 hour ago, Qlan said:

Leica totally ignored the article. Their response:

thank you for the detailed description.
Please format the card in the M11 and see if the problem persists.
Also, we recommend using 300mb/s cards.

Anyone has a better email contact than info AT Leica-camera ?

Why do you think they ignored the article? I see nothing in their reply that indicates one way or the other. They're not likely to have replied "Thanks for the Link, that's the problem solved!!!"

I'm sure they will have looked at it already, but we won't know anything, if at all, until we see a formal communication from Leica.

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3 hours ago, Qlan said:

The 200MB/s is the new version of the Sandisk Extreme Pro UHS-I. Used to be 170MB/s. Maybe I should buy that. Or maybe I should buy a Sandisk UHS-II 300MB/s, as that's what Leica customer service recommends to use (newer, faster cards, not slow cards). I know that's against what people on this forum have said [...]

Don't count me in. I got zero problem with Sandisk UHS-I 170mb/s before firmware I.6 and, after a couple freezes due to old user profiles, again zero problem with Sandisk UHS-II 300mb/s under firmware 1.6. I format my cards with SD Card Formatter though.

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30 minutes ago, lct said:

Don't count me in. I got zero problem with Sandisk UHS-I 170mb/s before firmware I.6 and, after a couple freezes due to old user profiles, again zero problem with Sandisk UHS-II 300mb/s under firmware 1.6. I format my cards with SD Card Formatter though.

Ict so you probably solved your freezing issues with the uhs II? Gave me a confidence to add a sandisk uhsII 128Gb, right now only relying on one sony 300 mb/s 64Gb

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28 minutes ago, jakontil said:

Ict so you probably solved your freezing issues with the uhs II? Gave me a confidence to add a sandisk uhsII 128Gb, right now only relying on one sony 300 mb/s 64Gb

UHS-II cards never worked w/o freezes before firmware 1.6 on my M11. Under firmware 1.6, i got a couple freezes with a UHS-II Sandisk Extreme Pro 300mb/s card (64GB) but as soon as i updated my user profiles under firmware 1.6, i got zero issue with that same card since then.

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