geotrupede Posted October 8, 2022 Share #1 Posted October 8, 2022 Advertisement (gone after registration) Hi all, another week another surprise 😉 Yesterday was out shooting and the viso was working fine, however when coming back home I could no longer see anything. the live stream going to the rear screen. odd. camera works, no glitches on the video when viso is ok, nor on the display. viso in out / nothing (the issue of contacts? but then how comes that sometimes it works?) battery in/ out. nothing (it is not a bug) then magically it works again. tilted / horizontal, all ok. angle does not affect (it is not an internal contact) then this morning again dead. i have inserted, removed, inserted, removed. it seems to be a contact on the hot shoe which may be the issue. anyone experiencing this type of problem? with M10 also, as the design is the same... I hate to think about it, but something is likely to go back to germany... And if M11, that would be keeping the average, as every single M of mine went there at least once... frustrating! G. Link to post Share on other sites More sharing options...
Advertisement Posted October 8, 2022 Posted October 8, 2022 Hi geotrupede, Take a look here VISOFLEX2 shoe contacts?!?!?. I'm sure you'll find what you were looking for!
frame-it Posted October 8, 2022 Share #2 Posted October 8, 2022 did you check the evf setting - on/off/extended? Link to post Share on other sites More sharing options...
M11 for me Posted October 8, 2022 Share #3 Posted October 8, 2022 . . . or the elecrtic connections. Just give a wipe. Link to post Share on other sites More sharing options...
Erato Posted October 8, 2022 Share #4 Posted October 8, 2022 (edited) 2 hours ago, geotrupede said: anyone experiencing this type of problem? with M10 also, as the design is the same... Nothing gone wrong so far on the M11, M10 Monochrom and M10-P. I hope that you can figure out the root cause soon. Erato Edited October 8, 2022 by Erato Link to post Share on other sites More sharing options...
Sandokan Posted October 8, 2022 Share #5 Posted October 8, 2022 I had a problem with Visoflex last week, but it was simply not pushed in fully. Link to post Share on other sites More sharing options...
Photoworks Posted October 8, 2022 Share #6 Posted October 8, 2022 Same problem here. Sometime I have to move side to side for it to work. I have email support and they told me that they don't know of any issue. I went to the Leica Store and tried a few out. the owner said that they all have it at some point and to use an alcohol wipe on the Visoflex contacts. I works for a week and then it comes back. The good news is that it is not the camera! 1 Link to post Share on other sites More sharing options...
jakontil Posted October 8, 2022 Share #7 Posted October 8, 2022 Advertisement (gone after registration) The visoflex have not been the robust part of the M, at least the 020 inherited the same problem, it is too sensitive at all? Link to post Share on other sites More sharing options...
Stef63 Posted October 8, 2022 Share #8 Posted October 8, 2022 9 minutes ago, jakontil said: The visoflex have not been the robust part of the M, at least the 020 inherited the same problem, it is too sensitive at all? The 020 cannot inherited the problem that the visoflex 2 (of the OP) has since it comes before the current 2 version. So I asume you refer to the original visoflex having the same problem as the 020. For what it’s worth I have used all visoflex models and the word “sensitive” is not something that comes in my experience. However all Visoflex’s have their weak points and the current version 2 is the best of all, but not being a robust solution is not what I would associate in the first place as a weak point with it. Just my experience. 1 Link to post Share on other sites More sharing options...
MaticB Posted October 8, 2022 Share #9 Posted October 8, 2022 I have the same issue with mine, use it on M 10R BP. When happened for the first time, I send it to back to Leica and they replace it with new one. But, sadly enough, it happened again with the second one. I did the same tests as you did, and I think it may be something with battery capacity. Namely, it works fine with full charge battery, but when capacity is reduced, it would happened very likely. Then again, with less than fully charged battery, it may work when the whole system is warm up. I believe, Leica know the problem pretty well, and also thing that this issue was the reason for delay of firmware delay for M 10 cameras. Who knows, maybe they will resolve the problem with next firmware upgrade or they will simply replace the wisoflex with new one. Until then we will hope for the best every time we use it! 😉 1 Link to post Share on other sites More sharing options...
lct Posted October 8, 2022 Share #10 Posted October 8, 2022 30 minutes ago, MaticB said: Then again, with less than fully charged battery, it may work when the whole system is warm up. I believe, Leica know the problem pretty well, and also thing that this issue was the reason for delay of firmware delay for M 10 cameras. Are you referring to the current Visoflex? Just curious. Link to post Share on other sites More sharing options...
geotrupede Posted October 8, 2022 Author Share #11 Posted October 8, 2022 hi all, thanks, update from here. went to shop, tested and the very kind customer care finally managed to reproduce the issue with the same visoflex on another M11 and not with another visoflex with my M11. which meant the visoflex had an issue. replaced and all happy but will see if this is the end. incidentally, i was shooting this afternoon and testing the new viso and the camera was very hot as never I had experienced before. Time will tell... G> Link to post Share on other sites More sharing options...
MaticB Posted October 8, 2022 Share #12 Posted October 8, 2022 12 minutes ago, lct said: Are you referring to the current Visoflex? Just curious. Yes! 1 Link to post Share on other sites More sharing options...
jakontil Posted October 8, 2022 Share #13 Posted October 8, 2022 5 hours ago, Stef63 said: The 020 cannot inherited the problem that the visoflex 2 (of the OP) has since it comes before the current 2 version. So I asume you refer to the original visoflex having the same problem as the 020. For what it’s worth I have used all visoflex models and the word “sensitive” is not something that comes in my experience. However all Visoflex’s have their weak points and the current version 2 is the best of all, but not being a robust solution is not what I would associate in the first place as a weak point with it. Just my experience. The 020 sometimes failed to show anything too well unless the OP had different problem, then im wrong Link to post Share on other sites More sharing options...
LeicaMark Posted October 12, 2022 Share #14 Posted October 12, 2022 I have had a defective M11 where the visoflex would not work (we tried about 3 of them). I assumed at first it was the visoflex, but to my sadness it was the M11. Link to post Share on other sites More sharing options...
sdk Posted October 12, 2022 Share #15 Posted October 12, 2022 I have had zero issues so far, but have only had the camera and EVF for a few weeks. Link to post Share on other sites More sharing options...
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