M10 with Phase 1, C1 RAW processor {merged}

[erl]

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C1 will not show the image in the download window for files from my new M10.

I see the files there, but no image. After downloading, all is well, except I can't see to select the files I want to work on until they are downloaded.

 

Anyone have the same issue or solved the problem?

 

Phase one are not offering any help.

 

P.S. I don't really want to change RAW processors. I like C1 as my RAW processor and my workflow with it is established.

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[olgierdc]

Phase One does not want to help the owners of the Leica M10. There is still no profile. They do not answer questions. Currently the noise reduction is very bad for files with Leica M10, much worse compared to LR. It was always the opposite. 

The problem with reading is probably in the dng file itself, Leica used the new version.

I had to change to LR. Shame.

[Soden]

Give them time. They have always been slow to support Leica, but they will. I'd look for the new DNG support first. Then you can create your own profile, until C1 starts to support the M10.

 

They don't officially support the M246 yet, but it works anyway.

Edited April 4, 2017 by Soden

[Cliff S]

C1 will not show the image in the download window for files from my new M10.

I see the files there, but no image. After downloading, all is well, except I can't see to select the files I want to work on until they are downloaded.

 

Anyone have the same issue or solved the problem?

 

Phase one are not offering any help.

 

P.S. I don't really want to change RAW processors. I like C1 as my RAW processor and my workflow with it is established.

Same issue. Only a handful show a thumbnail while most are blank. I can't work like that.

[UliWer]

Wilson gave some explanation here:

 

http://www.l-camera-forum.com/topic/270368-c1-support-when/?p=3241291

 

I suppose only riminding people at PhaseOne that there are still some Leica users who havn't forgotten C1 might help.

[erl]

Has anyone tried using ON1 to solve the problem? If so, with what result?

[UliWer]

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Sorry for my ignorance - what is "ON1"?

[Cliff S]

New version of ON1 17.1 seems much more stable and predictable. Very easy workflow.

[fatihayoglu]

I'd suggest everbody who uses CO10 to submit a ticket to request for support of M10 via their website, not user forum. Ive submitted my ticket already and they have told me they have passed this to R&D now to work on it. The more ticket, the faster process.

[fatihayoglu]

And here is the link where you can post your ticket;

 

https://www.phaseone.com/en/SupportMain/ContactSupport/MyCases.aspx

[erl]

Sorry for my ignorance - what is "ON1"?

Do a Google search for it. It is a 'new' RAW processor I have just been introduced to. Seems good but one needs to learn yet another workflow, which I try to resist. However, I have just discovered that I can downlod from mt cards using ON1 and then switch to C1 (my preferred processor) which will read the downloaded files. Bit messy.

[Robert Q Wong Jr.]

I've processed nearly 8,000 M10 images on C1, and I haven't experienced the problem the OP posted.

 

I can confirm that there's no dedicated profile for M10 yet, but the generic DNG profile appears to work fine.

 

 

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[erl]

I've processed nearly 8,000 M10 images on C1, and I haven't experienced the problem the OP posted.

 

I can confirm that there's no dedicated profile for M10 yet, but the generic DNG profile appears to work fine.

 

 

Sent from my iPhone using Tapatalk

I assume you are using an M10. That being so, do you see the thumbnail in the download window of C1? This is necessary to choose which files you want to download. Which version of C1 are you using? I am using Ver. 9 and will not jump to Ver. 10 unless it will flawlessly for download.

P.S. I have no trouble with the M9 and earlier Leica Cameras. Only the M10.

[Robert Q Wong Jr.]

I assume you are using an M10. That being so, do you see the thumbnail in the download window of C1? This is necessary to choose which files you want to download. Which version of C1 are you using? I am using Ver. 9 and will not jump to Ver. 10 unless it will flawlessly for download.

P.S. I have no trouble with the M9 and earlier Leica Cameras. Only the M10.

Yes, M10 with C1 v10. The new version appears to be faster, worth the upgrade.

 

You can avoid the problem by using Finder to copy the files over from your SD.

 

 

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[Steve Ash]

What is your workflow to ensure that jpegs generated within c1 are perceived as the same files as the processed files within c1? This question might sound stupid but if you check the phase one forum there are several unanswered threads pointing in the very same direction. When I prepare my files for this forum I get a color shift compared to tiff-files!

 

 

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[Robert Q Wong Jr.]

What is your workflow to ensure that jpegs generated within c1 are perceived as the same files as the processed files within c1? This question might sound stupid but if you check the phase one forum there are several unanswered threads pointing in the very same direction. When I prepare my files for this forum I get a color shift compared to tiff-files!

 

 

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Steve

 

I'm not sure I understand your question. Are you talking about colorspaces? If so, I create a separate processing recipe for sRGB (for web use.) I leave the full-res versions in aRGB.

 

 

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[mweiner]

I submitted a support ticket to Phase One asking when C1 Pro would support the M10 with color profile and proper importing from SD cards.  Almost immediately I received this reply which is somewhat reassuring:

 

"This is expected in a future update to Capture One, however we cannot share an estimated release date at this time."

[Olsen]

To my view, the C1 is far better than Lightroom. 

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Hallo,

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[scott kirkpatrick]

I won't have my M10 for another few weeks, but expect to see how C1 behaves with M10 files then.  Checking with a few samples a month or two ago, I could get reasonable results.  I don't use the download routine from C1 so I didn't encounter the missing previews issue.  

 

From Sandy McGuffog's and my investigations using Adobe's DNG validation tools, the M10 uses the same level of DNG as the SL does.  However, where the SL puts some lens-specific information for corrections into public "opcodes," the M10 passes all that work to Adobe LR profiles.  If you don't use Adobe, you have to wait for another rendering engine to do the same for themselves.  Since I don't use Adobe if at all possible, I find this approach on Leica's part rather odd.

 

Sandy's DNG Cleaner app will remove a bunch of Adobe template lines from every DNG and also get rid of full-size embedded jpegs (included to permit checking focus on the M10's LCD).  This makes the files noticeably smaller.

 

scott

[wlaidlaw]

Scott, it would seem that Leica may be drifting away from the open/standard format of DNG files and heading towards a custom DNG file that can only be handled properly by LR. I would doubt this is deliberate but just a consequence of trying to be clever with in-camera and post-camera corrections but it certainly does not make life any easier for folks who dislike LR, like me. I would imagine that the M240 successor, which I may well buy (I am not going to buy an M10), will continue the trend for non-standard DNG files. 

 

Wilson