1234 Posted July 8, 2015 Share #1  Posted July 8, 2015 Advertisement (gone after registration) Kudos to Leica NJ on APO 50mm Lens ServiceThe quality control at the factory in Germany on my last three Leica items purchased new was lacking. First a 50mm 1.4 ASPH lens was exchanged in NJ, then an M(240) body had the sensor changed in NJ, and finally an APO 50mm lens with a loose optical cell was properly repaired in NJ in June.I write here to compliment the NJ service department especially with respect to this latest problem in case others might be concerned about their doing similar minor work on this particular lens.Leica emailed me (in Canada) a prepaid overnight shipping label, promptly saw to the repairs, and returned the lens in perfect condition, again with speedy shipping. They included a new signed inspection card and noted that their work comprised the following:===============================Secure / Align Optic CellRepair and adjust focusTest shots with Digital M to confirm focus accuracyClean, lubricate, adjust all functionsOptic cell: Focus, MTF================================This is the first time I have noticed a reference to their MTF testing of a lens to confirm meeting factory standards. (Had I known this in advance, I would have requested that printout!)My thanks to RL who handled the logistics and BW who oversaw the whole operation.Harry Link to post Share on other sites More sharing options...
Advertisement Posted July 8, 2015 Posted July 8, 2015 Hi 1234, Take a look here Kudos to Leica NJ on APO 50mm Lens Service. I'm sure you'll find what you were looking for!
Jeffry Abt Posted July 8, 2015 Share #2 Â Posted July 8, 2015 Good News! Link to post Share on other sites More sharing options...
earleygallery Posted July 8, 2015 Share #3 Â Posted July 8, 2015 Only a Leica customer could praise a company for selling them 3 faulty items! Â Sorry but it's simply not good enough. How much margin do Leica lose from such poor quality control I wonder. Link to post Share on other sites More sharing options...
1234 Posted July 8, 2015 Author Share #4  Posted July 8, 2015 earleygallery   "Only a Leica customer could praise a company for selling them 3 faulty items!"  If you read my post, you would see it clearly praises only the NJ repair operation and has nothing good to say aboout the German operation. Nowhere is there any praise for the company as a whole. I have dealt with Wetzlar since the early 60's and remember when quality did matter to them. How is the UK operation compared to Wetzlar, just out of curiosity? Can they work on this lens? Link to post Share on other sites More sharing options...
sml_photo Posted July 9, 2015 Share #5 Â Posted July 9, 2015 How long did the service take? Link to post Share on other sites More sharing options...
1234 Posted July 9, 2015 Author Share #6 Â Posted July 9, 2015 One week total time. Link to post Share on other sites More sharing options...
Peter Branch Posted July 9, 2015 Share #7  Posted July 9, 2015 Advertisement (gone after registration) ......... How is the UK operation compared to Wetzlar, just out of curiosity? Can they work on this lens?  What UK operation? Do you know something that those of us in the UK don't?  As far as I know everything, other than the most minor adjustments etc., is sent to Wetzlar Link to post Share on other sites More sharing options...
lct Posted July 10, 2015 Share #8 Â Posted July 10, 2015 I'm surprised that Leica NJ is allowed to do anything else than sending this lens in to Germany but i may be wrong. Link to post Share on other sites More sharing options...
1234 Posted July 10, 2015 Author Share #9 Â Posted July 10, 2015 That was the reason for my post. Link to post Share on other sites More sharing options...
rsolomon Posted July 10, 2015 Share #10 Â Posted July 10, 2015 Leica NJ seems to have a full staff onsite. i know they do lens CLA's , Â and other repairs. Years ago i had an R4- brought there with a light leak, they offered to buy the camera as they wanted it for parts -- i did it and traded (plus some $$$) and got myself a new R9. Â the folks there are very pleasant too Link to post Share on other sites More sharing options...
cpclee Posted July 11, 2015 Share #11 Â Posted July 11, 2015 I visited Leica NJ twice when I lived not far away. Â Top notch service and very friendly people. Â They fix a lot of things onsite but there are still certain things that they need to send to Germany for. Â For instance when my 80/1.4 Summilux needed realignment Link to post Share on other sites More sharing options...
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