wattsy Posted February 4, 2018 Share #241 Posted February 4, 2018 Advertisement (gone after registration) Was just your hood sent to Germany for modification, or was there a modification to the front mount of the lens itself? Or both?Leica asked me to send my entire lens, which I did, now I am wondering what’s up if they intend to simply provide me with a screw-in hood, or if what I am hearing, they intend to modify the lens front mount itself. I will check in with Leica, but I thought I would get some feedback from you regarding your experience. That's interesting. It wouldn't surprise me too much if Leica were making things up as they go along but I suspect the most likely explanation is that the person you were dealing with didn't really understand the problem or know about the "solution" that has already been adopted. 1 Link to post Share on other sites More sharing options...
Advertisement Posted February 4, 2018 Posted February 4, 2018 Hi wattsy, Take a look here Hood fitting problem with 50mm SX black chrome (11688). I'm sure you'll find what you were looking for!
Ernest Posted February 6, 2018 Share #242 Posted February 6, 2018 That's interesting. It wouldn't surprise me too much if Leica were making things up as they go along but I suspect the most likely explanation is that the person you were dealing with didn't really understand the problem or know about the "solution" that has already been adopted.Perhaps so, but there is history there. I’ve discussed the issue several times since January 2016 with Mark Brady, NJ, who has always been very responsive. As you suggest, however, there may be a new wrinkle in the “solution,” so I will try to get some clarification on exactly what Leica intends to do with my lens if it involves more than just the lens hood itself. Sent from my iPhone using Tapatalk Link to post Share on other sites More sharing options...
Whitford Posted February 21, 2018 Share #243 Posted February 21, 2018 I just wanted to chime in as I am a rather new owner of this lens (which I love) and I'd be very pleased if I could make a filter & the hood work at the same time. 1 Link to post Share on other sites More sharing options...
carmand Posted March 8, 2018 Share #244 Posted March 8, 2018 From my experience its the hood that is modified; first they sent me a FOC replacement - which of course was identical to the original - this was then sent to Germany for modification, so now I have one of each. No changes to the lens. Took some time, but without any cost to me. Does seem strange/ hard to believe that by now this is not a know issue, rather than everyone having to pursue their own route to a solution. 2 Link to post Share on other sites More sharing options...
Whitford Posted March 11, 2018 Share #245 Posted March 11, 2018 From my experience its the hood that is modified; first they sent me a FOC replacement - which of course was identical to the original - this was then sent to Germany for modification, so now I have one of each. No changes to the lens. Took some time, but without any cost to me. Does seem strange/ hard to believe that by now this is not a know issue, rather than everyone having to pursue their own route to a solution. Thanks! Just PM'd you. Link to post Share on other sites More sharing options...
colint544 Posted March 12, 2018 Share #246 Posted March 12, 2018 I have the 50mm Summilux ASPH black chrome. I like to use an ND filter with it, but obvious can't use the hood at the same time. It's a mild annoyance, not the end of the world for me. But, if there's a free fix, I'd certainly want to take advantage of it. Do we have to contact Leica individually, or are they working on something to address the issue on all 500 lenses? Three years after they offered the lens for sale, they're still advertising it on their site, so could they be fixing some, yet continuing to sell the unfixed originals? It all seems very confusing. 1 Link to post Share on other sites More sharing options...
Ernest Posted March 13, 2018 Share #247 Posted March 13, 2018 Advertisement (gone after registration) I have the 50mm Summilux ASPH black chrome. I like to use an ND filter with it, but obvious can't use the hood at the same time. It's a mild annoyance, not the end of the world for me. But, if there's a free fix, I'd certainly want to take advantage of it. Do we have to contact Leica individually, or are they working on something to address the issue on all 500 lenses? Three years after they offered the lens for sale, they're still advertising it on their site, so could they be fixing some, yet continuing to sell the unfixed originals? It all seems very confusing. At Leica‘s request, I sent my Black chrome Summicron-M 50mm to NJ eight weeks ago to take care of the lens hood issue. Yesterday, I received an email from Leica Camera USA that the “repair to your Leica product has been completed,” and I could expect to receive my “repaired equipment” within a week. The description of the work on my invoice was “free modification of filter thread/Germany repair, send to Germany for repair, modify for a screw on hood at no charge.“ I will get back to you as soon as I receive my lens and look at the “free modification of the filter thread.“ No doubt, I suspect it will be a black chromed brass screw in hood just like carmand received. Cheers, Rog Sent from my iPhone using Tapatalk 2 Link to post Share on other sites More sharing options...
colint544 Posted March 13, 2018 Share #248 Posted March 13, 2018 At Leica‘s request, I sent my Black chrome Summicron-M 50mm to NJ eight weeks ago to take care of the lens hood issue. Yesterday, I received an email from Leica Camera USA that the “repair to your Leica product has been completed,” and I could expect to receive my “repaired equipment” within a week. The description of the work on my invoice was “free modification of filter thread/Germany repair, send to Germany for repair, modify for a screw on hood at no charge.“ I will get back to you as soon as I receive my lens and look at the “free modification of the filter thread.“ No doubt, I suspect it will be a black chromed brass screw in hood just like carmand received. Cheers, Rog Sent from my iPhone using Tapatalk Very helpful - thank you. Look forward to hearing how it goes, and how the hood/filter will work. Best wishes, Colin Link to post Share on other sites More sharing options...
Whitford Posted March 13, 2018 Share #249 Posted March 13, 2018 (edited) At Leica‘s request, I sent my Black chrome Summicron-M 50mm to NJ eight weeks ago to take care of the lens hood issue. Yesterday, I received an email from Leica Camera USA that the “repair to your Leica product has been completed,” and I could expect to receive my “repaired equipment” within a week. The description of the work on my invoice was “free modification of filter thread/Germany repair, send to Germany for repair, modify for a screw on hood at no charge.“ I will get back to you as soon as I receive my lens and look at the “free modification of the filter thread.“ No doubt, I suspect it will be a black chromed brass screw in hood just like carmand received. Cheers, Rog Sent from my iPhone using Tapatalk Thanks for the info. Did you begin this process by contacting repair@leicacamerausa.com? I emailed them several days ago to get the ball rolling but I have yet to hear back. EDIT: Actually, I'll just give them a call tomorrow. Edited March 13, 2018 by Whitford Link to post Share on other sites More sharing options...
Ernest Posted March 14, 2018 Share #250 Posted March 14, 2018 Thanks for the info. Did you begin this process by contacting repair@leicacamerausa.com? I emailed them several days ago to get the ball rolling but I have yet to hear back. EDIT: Actually, I'll just give them a call tomorrow. Mark Brady is the one to contact in technical. In my email to him, I mentioned that I learned from the Forum that Leica was making available a screw-in hood for the black chrome Summilux-M, and I wanted to know how I could get one. That was it; he took it from there. I Fedexed the lens to Dave Elwell who then shipped it to Germany. Info Line Mark Brady Leica Camera Inc. Telephone: 800-222-0118 Facsimile: 201-995-1686 E-mail: technicalinfo@leicacamerausa.com Replacement Parts Dave Elwell Leica Camera Inc. Allendale, New Jersey 07401 Telephone: 800-222-0118 Facsimile: 201-995-0118 Rog Sent from my iPhone using Tapatalk 2 Link to post Share on other sites More sharing options...
Whitford Posted March 14, 2018 Share #251 Posted March 14, 2018 Mark Brady is the one to contact in technical. In my email to him, I mentioned that I learned from the Forum that Leica was making available a screw-in hood for the black chrome Summilux-M, and I wanted to know how I could get one. That was it; he took it from there. I Fedexed the lens to Dave Elwell who then shipped it to Germany. Info Line Mark Brady Leica Camera Inc. Telephone: 800-222-0118 Facsimile: 201-995-1686 E-mail: technicalinfo@leicacamerausa.com Replacement Parts Dave Elwell Leica Camera Inc. Allendale, New Jersey 07401 Telephone: 800-222-0118 Facsimile: 201-995-0118 Rog Sent from my iPhone using Tapatalk Awesome! Thank you so much, Ernest. Link to post Share on other sites More sharing options...
R10 Posted March 29, 2018 Share #252 Posted March 29, 2018 At Leica‘s request, I sent my Black chrome Summicron-M 50mm to NJ eight weeks ago to take care of the lens hood issue. Yesterday, I received an email from Leica Camera USA that the “repair to your Leica product has been completed,” and I could expect to receive my “repaired equipment” within a week. The description of the work on my invoice was “free modification of filter thread/Germany repair, send to Germany for repair, modify for a screw on hood at no charge.“ I will get back to you as soon as I receive my lens and look at the “free modification of the filter thread.“ No doubt, I suspect it will be a black chromed brass screw in hood just like carmand received. Cheers, Rog Sent from my iPhone using Tapatalk Link to post Share on other sites More sharing options...
R10 Posted March 29, 2018 Share #253 Posted March 29, 2018 Have you received your lens already? 1 Link to post Share on other sites More sharing options...
Ernest Posted March 31, 2018 Share #254 Posted March 31, 2018 I received my Summicron-M 50mm black chrome back from Leica just fine. No charge. As it turns out, sending in the lens and the hood as instructed was not necessary. Leica modified my original snap-on hood, converting it to a screw-in hood, by unscrewing the bottom portion of the hood and screwing in a new part to the ventilated section. When a filter 4mm in height is mounted with the new screw-in hood, the whole hood extends 5mm from the front mount of the lens, which is exactly the same as the snap-on hood. Accordingly, no vignetting issues with the new hood with one filter, and I did not really see anything with two filters stacked, either. All said and done, lens owners can send in only their black chrome snap-on hood for modification. Contact Mark Brady (email address already posted). You will not have to send in your complete lens and do without it for 9 weeks like I did. I received not only the screw-in hood modification, but the original base, PLUS a brand new replacement snap-on black chrome hood. 2 Link to post Share on other sites More sharing options...
wattsy Posted March 31, 2018 Share #255 Posted March 31, 2018 I received not only the screw-in hood modification, but the original base, PLUS a brand new replacement snap-on black chrome hood. It is odd that they can’t just send a replacement hood with the screw-in modification. Do they need to receive the snap-on hood to verify that you are an owner of the lens? Seems strange to modify the old snap-on hood and then return it with the original base and a whole new snap-on hood. Link to post Share on other sites More sharing options...
sblutter Posted March 31, 2018 Share #256 Posted March 31, 2018 Skip the filter Link to post Share on other sites More sharing options...
R10 Posted March 31, 2018 Share #257 Posted March 31, 2018 I received my Summicron-M 50mm black chrome back from Leica just fine. No charge. As it turns out, sending in the lens and the hood as instructed was not necessary. Leica modified my original snap-on hood, converting it to a screw-in hood, by unscrewing the bottom portion of the hood and screwing in a new part to the ventilated section. When a filter 4mm in height is mounted with the new screw-in hood, the whole hood extends 5mm from the front mount of the lens, which is exactly the same as the snap-on hood. Accordingly, no vignetting issues with the new hood with one filter, and I did not really see anything with two filters stacked, either. All said and done, lens owners can send in only their black chrome snap-on hood for modification. Contact Mark Brady (email address already posted). You will not have to send in your complete lens and do without it for 9 weeks like I did. I received not only the screw-in hood modification, but the original base, PLUS a brand new replacement snap-on black chrome hood. Link to post Share on other sites More sharing options...
R10 Posted March 31, 2018 Share #258 Posted March 31, 2018 Thank you for your answer. I’ll bring my lens to Leica 16th april. Link to post Share on other sites More sharing options...
Ernest Posted March 31, 2018 Share #259 Posted March 31, 2018 It is odd that they can’t just send a replacement hood with the screw-in modification. Do they need to receive the snap-on hood to verify that you are an owner of the lens? Seems strange to modify the old snap-on hood and then return it with the original base and a whole new snap-on hood. Common sense! We need you in Leica Administration, now! Should we hazard a guess at the thinking behind the Leica black chrome hood protocol? If Leica does not have a database of warranty registrants for the lens, then the easiest way for them to verify bona fide owners entitled to a hood modification is to request them to send in their hood—just as you surmise. That would take care of owners who did not bother to register their lens, too. Come to think of it, I did not even get warranty registrations for three new lenses I purchased this year. The bottom line is that Leica has now responded with a solution to the hood problem that owners called to their attention over two years ago. Hooray! The new screw-in hood actually contradicts the classic style of the Summilux lens with a 12586 hood. I was hoping for a modification to the black chrome hood base, since it unscrews, that would accommodate series filters, just like the 35mm Summicron-M f/2.0 black chrome launched at the same time. The Summicron-M hood unscrews and takes series 7 filters. Cumbersome, though. Lens owners should simply email Mark Brady to send in their black chrome hood for modification. The hood will be shipped to Wetzlar. Leica will return, then, a black chrome screw-in hood, as well as a new snap-on black chrome hood. Sent from my iPhone using Tapatalk 2 Link to post Share on other sites More sharing options...
Ernest Posted March 31, 2018 Share #260 Posted March 31, 2018 Thank you for your answer. I’ll bring my lens to Leica 16th april. You may want to simply email Customer Service and explain that you want to get a new screw-in hood, then send your hood and hang onto your lens. In NJ, it is Mark Brady, as previously noted. Sent from my iPhone using Tapatalk 1 Link to post Share on other sites More sharing options...
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