Did the Firmware update 2.1.2 finally solve your freezing problems?

[Smogg]

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There is still a small difference, when using internal memory, the buffer is released a little faster. But this does not affect the bug with the shutter button behavior during continuous shooting, it still sometimes appears.

[hdmesa]

9 minutes ago, Smogg said:

I have 3 new Sandisk 256, 2 old Sandisk 128, 2 old Sony 128 - all UHS-2 300Mb/s. There were 2 M11, now 1 M11 and 1 M11-P. In any combination, with any cards and with internal memory, the behavior was identical. 
I can hardly imagine how many M11 and cards would need to be purchased to make the testing look valid😀

I thank-reacted your previous response, meaning it closed the loop for my question. The “side thought” you quoted was unrelated — just me wondering out loud how Leica will deal with degrading internal memory over time.

Edited August 4, 2024 by hdmesa

[lct]

10 hours ago, hdmesa said:

[...] Point is, you may want to try a UHS-II card that you've never used in the M11 before and possibly mark the ones you have used as suspect. Perhaps reformatting them with a long-format in SD Formatter on the computer would find and write-out any bad sectors, IDK.

Tested a couple UHS-I & UHS-II cards to no avail in that the glitch i noticed remains the same. I'm going to rule out the cards then, same for dust protection that i thought could be the culprit but does not seem to change anything. Remain two tests before i give up. I will apply my tip 7 to fw 2.1.2 to begin with and if it doesn't work i will see if the problem remains with the internal memory only. Tip 7 will work hopefully as i need SD cards.

 

Edited August 5, 2024 by lct

[algrove]

All this seems to come down to lousy software engineering in Leicas. I have many other camera brands and have NEVER had one problem with them regarding SD cards and or any other issues.

Leica is way behind the power curve here and as for me my latest Leica purchases are my last for some time to come.

It can be said that Leica is working very diligently to fix customer concerns, but if the software engineering is bad or inferior then fix after fix will result in continued problems and nothing more.

[lct]

11 hours ago, lct said:

[...]Tested a couple UHS-I & UHS-II cards to no avail in that the glitch i noticed remains the same. I'm going to rule out the cards then, same for dust protection that i thought could be the culprit but does not seem to change anything. Remain two tests before i give up. I will apply my tip 7 to fw 2.1.2 to begin with [...]

Problem solved apparently. Camera becoming unresponsive and rear screen going black have been reported under firmware 2.1.1 in case of shots in quick succession. I got also similar issues at startup in any drive mode under firmware 2.1.2. Updating my user profiles under firmware update 2.1.2 seem to have solved the issues so far.

[hdmesa]

11 hours ago, lct said:

Tested a couple UHS-I & UHS-II cards to no avail in that the glitch i noticed remains the same. I'm going to rule out the cards then, same for dust protection that i thought could be the culprit but does not seem to change anything. Remain two tests before i give up. I will apply my tip 7 to fw 2.1.2 to begin with and if it doesn't work i will see if the problem remains with the internal memory only. Tip 7 will work hopefully as i need SD cards.

 

Oh, I was under the assumption you’d done a full reset plus rebuild or discard user profiles. Both seem necessary with the recent M11 updates.

[hdmesa]

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Just now, lct said:

Problem solved apparently. Camera becoming unresponsive and rear screen going black have been reported under firmware 2.1.1 in case of shots in quick succession. I got also similar issues at startup in any drive mode under firmware 2.1.2. Updating my user profiles under firmware update 2.1.2 seem to have solved the issues so far.

I didn’t read down far enough. Glad you got it sorted out!

[Al Brown]

8 hours ago, algrove said:

It can be said that Leica is working very diligently to fix customer concerns, but if the software engineering is bad or inferior then fix after fix will result in continued problems and nothing more.

They did fix SL3 problems promptly so it means there is really something tough going on after 30 months with M11...

[Malabito]

58 minutes ago, Al Brown said:

They did fix SL3 problems promptly so it means there is really something tough going on after 30 months with M11...

The conspiracy theorist in me says it's hardware-related and that they've been trying to do the impossible with software to fix it—this way, they can avoid a recall.

I hope I'm wrong, but after two years, they still haven't managed to release stable software? That speaks very badly of them... or they outsourced all their software dev team and now they are paying the consequences.

[SrMi]

1 hour ago, Al Brown said:

They did fix SL3 problems promptly so it means there is really something tough going on after 30 months with M11...

Once identified, the SL3 problem is much easier to fix than sporadic race conditions and lock-ups.

[Al Brown]

4 minutes ago, SrMi said:

Once identified, the SL3 problem is much easier to fix than sporadic race conditions and lock-ups.

The key wording is "once identified".

[SrMi]

Just now, Al Brown said:

The key wording is "once identified".

What I meant is "once reported," not identified in software, which should have been much easier than debugging sporadic lockups.

[algrove]

3 hours ago, Al Brown said:

They did fix SL3 problems promptly so it means there is really something tough going on after 30 months with M11...

If over 3 months is promptly then I live in a different world than you.

[hdmesa]

4 hours ago, Malabito said:

The conspiracy theorist in me says it's hardware-related and that they've been trying to do the impossible with software to fix it—this way, they can avoid a recall.

I hope I'm wrong, but after two years, they still haven't managed to release stable software? That speaks very badly of them... or they outsourced all their software dev team and now they are paying the consequences.

I’m not hearing issues with 2.1.2 that have not been fixed by a factory reset. This might be “the one”. That’s two years after launch, but other cameras have gone longer. Some Canon R5 units still have freeze issues four years after launch, and that’s from a company with nearly unlimited firmware development resources to draw from.

I don’t think the M11 freezes were/are hardware except for some early units. Most of us are getting solid results from the latest firmware.

[Al Brown]

Good to hear, maybe a tad early but if so the M11-D should be ready to launch now...

[hdmesa]

13 hours ago, Al Brown said:

Good to hear, maybe a tad early but if so the M11-D should be ready to launch now...

Now we can focus our energy on shaming, err, I mean encouraging Leica to work toward shortening their repair turn-around times.