LUF Admin Posted June 3, 2022 Share #1 Posted June 3, 2022 Advertisement (gone after registration) Welcome, dear visitor! As registered member you'd see an image here… Simply register for free here – We are always happy to welcome new members! The Leica M11 has been on the market for a few months now and has already received several function enhancements via firmware update (currently firmware 1.4). Leica would now like to know how satisfied Leica M11 owners are with the camera and the current range of functions. » Customer satisfaction survey Leica M11 owners The survey has 17 questions that can be answered in 5-10 minutes Thank you very much for your support! » Take the survey Update 28. Juni 2022: The survey is now closed… 2 1 Link to post Share on other sites Simply register for free here – We are always happy to welcome new members! The Leica M11 has been on the market for a few months now and has already received several function enhancements via firmware update (currently firmware 1.4). Leica would now like to know how satisfied Leica M11 owners are with the camera and the current range of functions. » Customer satisfaction survey Leica M11 owners The survey has 17 questions that can be answered in 5-10 minutes Thank you very much for your support! » Take the survey Update 28. Juni 2022: The survey is now closed… ' data-webShareUrl='https://www.l-camera-forum.com/topic/333062-customer-satisfaction-survey-leica-m11-owners/?do=findComment&comment=4446875'>More sharing options...
Advertisement Posted June 3, 2022 Posted June 3, 2022 Hi LUF Admin, Take a look here Customer satisfaction survey Leica M11 owners. I'm sure you'll find what you were looking for!
Kwesi Posted June 3, 2022 Share #2 Posted June 3, 2022 Just took the survey. very thoughtful questions. thank you Link to post Share on other sites More sharing options...
Viv Posted June 3, 2022 Share #3 Posted June 3, 2022 Just took the survey. Looking forward to my free camera. 5 Link to post Share on other sites More sharing options...
LUF Admin Posted June 3, 2022 Author Share #4 Posted June 3, 2022 Just now, Viv said: Looking forward to my free camera. You forgot to enter your address and to pay the handling fee Andreas PS.: Thanks for your answers! 3 Link to post Share on other sites More sharing options...
Photoworks Posted June 3, 2022 Share #5 Posted June 3, 2022 ok. Let's get some improvements going! 1 Link to post Share on other sites More sharing options...
Sjz Posted June 3, 2022 Share #6 Posted June 3, 2022 Thank you for the survey, interesting questions. Link to post Share on other sites More sharing options...
hdmesa Posted June 3, 2022 Share #7 Posted June 3, 2022 Advertisement (gone after registration) Done. I expect to have IBIS added with the next firmware update 🙃 😂 2 4 Link to post Share on other sites More sharing options...
Guest Posted June 3, 2022 Share #8 Posted June 3, 2022 8 hours ago, Kwesi said: Just took the survey. very thoughtful questions. thank you Questions are good. I found myself duplicating some of the answers (e.g. want IBIS, better ISO performance - that would show up as 'what's missing' and also 'what we want next'?) Link to post Share on other sites More sharing options...
bkgs Posted June 3, 2022 Share #9 Posted June 3, 2022 Sorry but could not do the survey because New Zealand was not included in the list of countries eligible to participate. 😥 1 Link to post Share on other sites More sharing options...
SrMi Posted June 3, 2022 Share #10 Posted June 3, 2022 20 minutes ago, bkgs said: Sorry but could not do the survey because New Zealand was not included in the list of countries eligible to participate. 😥 There is an "Other country (please specify)" entry. 1 Link to post Share on other sites More sharing options...
Hanno Posted June 4, 2022 Share #11 Posted June 4, 2022 Thanks for the link and the opportunity to provide Leica directly with qualitative feedback. Link to post Share on other sites More sharing options...
Viv Posted June 4, 2022 Share #12 Posted June 4, 2022 12 hours ago, bkgs said: Sorry but could not do the survey because New Zealand was not included in the list of countries eligible to participate. 😥 You can add your own country manually. 1 Link to post Share on other sites More sharing options...
Hausen17 Posted June 11, 2022 Share #13 Posted June 11, 2022 On 6/4/2022 at 8:56 AM, bkgs said: Sorry but could not do the survey because New Zealand was not included in the list of countries eligible to participate. 😥 Thanks I won't bother looking at it then. Link to post Share on other sites More sharing options...
SrMi Posted June 11, 2022 Share #14 Posted June 11, 2022 1 minute ago, Hausen17 said: Thanks I won't bother looking at it then. Only 27 countries are included in the pop-up field. For all other countries, you can type it yourself in the 'Other Country (please specify)' field Link to post Share on other sites More sharing options...
paulsydaus Posted June 16, 2022 Share #15 Posted June 16, 2022 I chose to skip the M11 and wait for the P/D/R/... Hence I do not qualify to respond to the survey. If I were Leica I'd probably be more interested to hear from people who *didn't* buy? 6 Link to post Share on other sites More sharing options...
kona Posted June 16, 2022 Share #16 Posted June 16, 2022 I took the survey, thank you. Would it be possible to share a summary of your findings after the survey is closed? I am curious to see what other M11 owners think and how that compares to my answers. 1 Link to post Share on other sites More sharing options...
V23 Posted June 22, 2022 Share #17 Posted June 22, 2022 On 6/16/2022 at 3:40 PM, paulsydaus said: I chose to skip the M11 and wait for the P/D/R/... Hence I do not qualify to respond to the survey. If I were Leica I'd probably be more interested to hear from people who *didn't* buy? I would gladly participate in that survey. Link to post Share on other sites More sharing options...
tom0511 Posted June 23, 2022 Share #18 Posted June 23, 2022 (edited) Am 16.6.2022 um 07:40 schrieb paulsydaus: I chose to skip the M11 and wait for the P/D/R/... Hence I do not qualify to respond to the survey. If I were Leica I'd probably be more interested to hear from people who *didn't* buy? How would people who didn't buy - be able to say if they are satisfied with their M11? Its like asking a guest in the restaurant, who choose to eat fish "How was the steak?" But yes, I hope they also read the reasons (complains) why people do not buy the M11 Edited June 23, 2022 by tom0511 Link to post Share on other sites More sharing options...
IkarusJohn Posted June 23, 2022 Share #19 Posted June 23, 2022 (edited) 23 minutes ago, tom0511 said: How would people who didn't buy - be able to say if they are satisfied with their M11? Its like asking a guest in the restaurant, who choose to eat fish "How was the steak?" But yes, I hope they also read the reasons (complains) why people do not buy the M11 Well, if you take the pool of potential Leica buyers, then ask the smaller part of that pool what they want in a future M camera, you’re refining you product planning to an even smaller sample. You’re effectively saying there’s no going back from what we decided for the M11. How would that have worked if Leica had followed a similar approach with the M5? (No Canada made M4 re-boot and the end of the M camera altogether) Or after the M(240)? (No M10). It’s one thing to seek the opinions of M11 owners, but quite another not to seek the opinions of existing M owners who opted out of the M11. For some, that simply compounds what could be a self-limiting mistake. For many the M11 is a significant departure from the traditional M paradigm - it’s the camera technology said they could make rather than the camera that was needed … Just my uninvited view. Edited June 23, 2022 by IkarusJohn 3 Link to post Share on other sites More sharing options...
tom0511 Posted June 23, 2022 Share #20 Posted June 23, 2022 (edited) vor 30 Minuten schrieb IkarusJohn: Well, if you take the pool of potential Leica buyers, then ask the smaller part of that pool what they want in a future M camera, you’re refining you product planning to an even smaller sample. You’re effectively saying there’s no going back from what we decided for the M11. How would that have worked if Leica had followed a similar approach with the M5? (No Canada made M4 re-boot and the end of the M camera altogether) Or after the M(240)? (No M10). It’s one thing to seek the opinions of M11 owners, but quite another not to seek the opinions of existing M owners who opted out of the M11. For some, that simply compounds what could be a self-limiting mistake. For many the M11 is a significant departure from the traditional M paradigm - it’s the camera technology said they could make rather than the camera that was needed … Just my uninvited view. I fully agree that it makes sense to look for feedback from the whole pool of potential (and existing) M customers. I just think it is a different survey than a M11 satisfaction (or not) survey. I hope they collect information in this direction as well. Your last point has been repeated very often in this forum from some people - so Leica do not need a survey to realize this point. Personally I find the M11 is living the traditional M idea - a spontaneous, compact camera with manual controls, which should not stay in the way between the photographer and the subject. For me the more reliable exp metering, the long lasting battery (you really do not have to think about the battery load), the improved EVF with reduced shutter delay in live view mode(for those times when I do not shoot in the 28-75mm range) make it an even better tool for me. But I can also understand that some people miss the bottom plate or do not like the shutter sound.(I got used to it-but yes, I also preferred the shutter sound of the M10r) Edited June 23, 2022 by tom0511 2 Link to post Share on other sites More sharing options...
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