JimmyCheng Posted January 25 Share #1  Posted January 25 (edited) Advertisement (gone after registration) Leica's QA has really been pissing me off lately. I just bought this M11-D, fired up, paired with my phone, took 2 shots, perfectly fine. I updated the firmware and fully charged the battery and left it. But when I turn it on this morning,  the viewfinder says 'bc', which apparently is a low-battery warning. It will then turn itself off after about 1 second. The battery is fully charged and works on my M11. The real pain is, I can't make it stay alive long enough to connect to the phone app or check any further firmware update. Oh well ... I don't suppose any of you have had this issue? Since I could not find anything online. Hence this post. I want to love this camera, love its design, it's perfect. But if these kind of issues continue to arise, I am really worried about this brand. Edited January 25 by JimmyCheng 1 Link to post Share on other sites More sharing options...
Advertisement Posted January 25 Posted January 25 Hi JimmyCheng, Take a look here M11-D 'bc' issue even when fully charged.. I'm sure you'll find what you were looking for!
Overgaard Posted January 25 Share #2 Â Posted January 25 Can't you connect a USB-C cable to charge it and that way connect to it? Â Link to post Share on other sites More sharing options...
Knorp Posted January 25 Share #3 Â Posted January 25 Apparently that 'new' battery is no longer properly recognized in your M11-D, but it shows full charge in your M11. Try your 'old' M11 battery in the M11-D to see if that helps. Link to post Share on other sites More sharing options...
JimmyCheng Posted January 25 Author Share #4 Â Posted January 25 23 minutes ago, Knorp said: Apparently that 'new' battery is no longer properly recognized in your M11-D, but it shows full charge in your M11. Try your 'old' M11 battery in the M11-D to see if that helps. Same thing, 'bc' and turns off. 1 Link to post Share on other sites More sharing options...
JimmyCheng Posted January 25 Author Share #5  Posted January 25 (edited) 57 minutes ago, Overgaard said: Can't you connect a USB-C cable to charge it and that way connect to it?  when it's connect to usb-c cable and charging, I can turn it on, the framelines would light up, but that's it. I can't turn on/off the connection by pressing down the wheel for 12 sec, nor can I use the fn button to toggle the display info. And of course, I am not able to connect to the phone app. Edited January 25 by JimmyCheng 1 Link to post Share on other sites More sharing options...
Knorp Posted January 25 Share #6 Â Posted January 25 I had a sort of a battery issue once or twice shortly after I had purchased my M11-P, can't recall seen an error code, but the camera wouldn't start to my horror. Anyway, when the battery is inserted there is this tiny bit of play, because of the spring underneath, when you press it slightly down further. It sounds silly perhaps, but ever since right after inserting the battery I always quickly press it down a few times. Link to post Share on other sites More sharing options...
JimmyCheng Posted January 25 Author Share #7 Â Posted January 25 Advertisement (gone after registration) 57 minutes ago, Knorp said: I had a sort of a battery issue once or twice shortly after I had purchased my M11-P, can't recall seen an error code, but the camera wouldn't start to my horror. Anyway, when the battery is inserted there is this tiny bit of play, because of the spring underneath, when you press it slightly down further. It sounds silly perhaps, but ever since right after inserting the battery I always quickly press it down a few times. Thanks for the advice. But I think it's a software issue, it was working just fine. I think it's the firmware update that killed it. (I did follow the steps and wait till the red light is not blinking for it to finish, and some more time before turning if off) Link to post Share on other sites More sharing options...
J S H Posted January 25 Share #8  Posted January 25 Can you do a full reset with the M11-D? If so, probably worth trying. Link to post Share on other sites More sharing options...
jakontil Posted January 25 Share #9 Â Posted January 25 a concerning issues, yet random after upgrading the firmware.. I seem to be the only case where after updating to latest firmware, my wifi won't stick with 5GHz and always revert back to 2.4GHz after each restart.. it's m11 bp 1 Link to post Share on other sites More sharing options...
RMF Posted January 26 Share #10  Posted January 26 2 hours ago, J S H said: Can you do a full reset with the M11-D? If so, probably worth trying. @JimmyChengyes, can do a full rest with an M11-D, hold the function button down for 30 secs (you’ll see the 30 countdown in the viewfinder). Link to post Share on other sites More sharing options...
JimmyCheng Posted January 26 Author Share #11  Posted January 26 53 minutes ago, RMF said: @JimmyChengyes, can do a full rest with an M11-D, hold the function button down for 30 secs (you’ll see the 30 countdown in the viewfinder). It won't work unfortunately. Viewfinder shows nothing. It shuts down after a few seconds if not connected to usb-c. If connected, again, it's unresponsive, like the wheel, the fn button, none of them work. Link to post Share on other sites More sharing options...
hjddd Posted January 26 Share #12  Posted January 26 just read your rednote post， it is an insane problem 1 Link to post Share on other sites More sharing options...
jpark114 Posted January 26 Share #13 Â Posted January 26 If the reset (thumbwheel+fn buttons for 30 sec) and removing SD card do not work, you better contact Leica service... Â Link to post Share on other sites More sharing options...
JimmyCheng Posted January 26 Author Share #14  Posted January 26 1 hour ago, jpark114 said: If the reset (thumbwheel+fn buttons for 30 sec) and removing SD card do not work, you better contact Leica service...  doens't work unfortunately. I've contacted customer service, let's see how it goes. I don't think it's something I can fix. The camera is simply unresponsive to any inputs. 1 Link to post Share on other sites More sharing options...
jpark114 Posted January 26 Share #15  Posted January 26 1 minute ago, JimmyCheng said: doens't work unfortunately. I've contacted customer service, let's see how it goes. I don't think it's something I can fix. The camera is simply unresponsive to any inputs. That's sad to hear. Hopefully your problem can be fixed/or replaced rather if bought anew by Leica. I had enough of nightmarish experience with my M11, and I still do think Leica is not putting enough resources in electronics/software side for its price. Link to post Share on other sites More sharing options...
JimmyCheng Posted January 26 Author Share #16  Posted January 26 28 minutes ago, jpark114 said: That's sad to hear. Hopefully your problem can be fixed/or replaced rather if bought anew by Leica. I had enough of nightmarish experience with my M11, and I still do think Leica is not putting enough resources in electronics/software side for its price. it's really a hit and miss thing. I've had people who switched 4 m11s until he got one that is bug free. I have had my m11 without much issue until recently (loss of photo for no reason, could be an SD card issue). But this really hit me hard. I had so much love in the design of the d, and I am even thinking about selling my m-d 262 and keep this instead. Oh well, I guess I am too naive. 1 Link to post Share on other sites More sharing options...
Eoin Posted January 26 Share #17 Â Posted January 26 Leave it switched on with the battery out of it and also not connected to any power source for 24 hours, then try again. 1 1 Link to post Share on other sites More sharing options...
JimmyCheng Posted January 26 Author Share #18  Posted January 26 21 minutes ago, Eoin said: Leave it switched on with the battery out of it and also not connected to any power source for 24 hours, then try again. Why is that? I am so desperate that I might actually give it a go even though it sounds like a joke 😂 (hope not) 1 Link to post Share on other sites More sharing options...
M11 for me Posted January 26 Share #19  Posted January 26 (edited) vor 3 Minuten schrieb JimmyCheng: Why is that? I am so desperate that I might actually give it a go even though it sounds like a joke 😂 (hope not) No its no joke and worth trying. You can anyway do nothing with the camera so have a try. Edited January 26 by M11 for me Link to post Share on other sites More sharing options...
Eoin Posted January 26 Share #20  Posted January 26 The reason being there can be components in the electronics that hold a charge. They can be stuck in a position/ loop when the power source is connected even if the camera is switched off. By removing the battery for a long period, may force these components to fully discharge and work again. I assure you it is not a joke, but at the same time I cannot guarantee this will be a solution to your problem. I’m really sorry to read of your problem, horrible experience to have with a new camera, I genuinely hope either this or Leica resolves the issue. 1 Link to post Share on other sites More sharing options...
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