LR Classic 10.1 freezes computers

[robert blu]

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Since the upgrade to LR Classic 10.1 I cannot use it: when I move the cursor to the develop module the computer freezes. I need to press the power button in order to switch it off, of course not a good procedure.

On the Adobe LR Classic forum it is evident the problem affect many users. To disable the Graphic Processor ((LR/Preferences/Performances) is suggested as temporary fix.

I hope Adobe will fix the not acceptable bug soon.

Very bad, I'm a satisfied user of LR since the first version.

[Charles Morgan]

O brilliant - Big Sur on my new Mac having destroyed my standalone Lightroom, I now have this to look forward to if I subscribe to Classic.

Good thing I haven't got many photos in the camera for processing!

[Ecar]

Thanks - will stick with v10.0 then.

[LocalHero1953]

Taking the thread title at face value: all computers? PCs? Macs? 
A bit more detail would be helpful.
It seems to be working fine on my Windows 10 PC and laptop. 

[robert blu]

15 minutes ago, LocalHero1953 said:

Taking the thread title at face value: all computers? PCs? Macs? 
A bit more detail would be helpful.
It seems to be working fine on my Windows 10 PC and laptop. 

You are correct, sorry for  not being enough specific.

I'm on  a Mac Pro (Late 2013) - 32GB - AMD Fire Pro D300 2GB - Mojave 10.14.6

Reading thie enclosed thread on the Adobe Community Forum it seems the problem is  related to Macs,  on different OS systems Big Sur included, it seems it doesn't depends on the OS.

Maybe a moderator can (please) correct the title.

https://community.adobe.com/t5/lightroom-classic/lightroom-classic-10-1-freezes-and-crashes-my-computer/td-p/11662145?page

I disabled the Graphic Processor and for the moment it works well but I did not try for a long time, anyway the freeze was istantaneous.

Mac users maybe better to stay for the moment with 10.0 version.

Edit: of course first thing I tried to un-install and re- install LRCC and I cleared the cache but problem was still present.

 

 

 

Edited December 11, 2020 by robert blu

[Reini]

I installed the free version Luminar 3. 4 weeks ago. The next day the mouse is frozen. Nothing worked anymore. Then the whole PC stopped working. No chance to go in Bios. I had to build a new PC. Probably a coincidence ?! Lightromm never caused any problems. I'll think twice about Luminar ...

[Jeff S]

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24 minutes ago, robert blu said:

You are correct, sorry for  not being enough specific.

I'm on  a Mac Pro (Late 2013) - 32GB - AMD Fire Pro D300 2GB - Mojave 10.14.6

Reading thie enclosed thread on the Adobe Community Forum it seems the problem is  related to Macs,  on different OS systems Big Sur included, it seems it doesn't depends on the OS.

Maybe a moderator can (please) correct the title.

https://community.adobe.com/t5/lightroom-classic/lightroom-classic-10-1-freezes-and-crashes-my-computer/td-p/11662145?page

I disabled the Graphic Processor and for the moment it works well but I did not try for a long time, anyway the freeze was istantaneous.

Mac users maybe better to stay for the moment with 10.0 version.

Edit: of course first thing I tried to un-install and re- install LRCC and I cleared the cache but problem was still present.

 

 

 

In the linked thread, the user was having issues even with 10.0.

Jeff

[Franky]

LR 10.1 works fine with my 2016 MacBook Pro an Big Sur

[zeitz]

Robert, I had a similar problem with Photoshop a couple of years back.  The lockups occurred almost daily and were just as annoying.  At the time I had a MacPro (Late 2013), 32GB, AMD Fire Pro D500 I think, and was probably using Mojave, but maybe High Sierra.  And Adobe's solution at that time was to disable the GPU.  This is a direct parallel to your situation.  I started a post on the topic at that time.

I now use a MacMini (Late 2018), 6 core, 32GB, Catalina and a eGPU with an AMD WX8200.  I will update to Big Sur with the next major release.  I have no problems with either Lightroom or Photoshop in their latest versions.  When I got the MacMini, I had to break a lease because I considered the MacPro (Late 2013) and Fire Pro to be obsolete, even though it was just over one year old.  And because I did not need the power of the MacPro 2019 which had just been announced, I opted for the MacMini with an eGPU as an upgrade.

I lay the problem to the interplay of the GPU and the Mac drivers.  But I have nothing firm to back up this statement.  If I were you, I would update to Big Sur.

Concerning the Adobe Community page, I frequently wonder why people buy boards designed for gaming when they are doing graphics.  And the Gigabyte board stated is an old board.

 

[Keith (M)]

No problems running LR Classic v10.1 on my iMac (2017 21.5", 16GB, Radeon Pro 560 4GB) with Catalina 10.15.7.

I installed Big Sur 11.0.1. on my 8GB 2017 MB 13" to see if there were likely to be problems and in the main it has been trouble free. Currently LR Classic is v10.0 and runs fine. The only hiccup I've noticed is that the PS 'Actions' I had created have disappeared.

 

[robert blu]

It is possible the issue is related to the combination with hardware. And yes, I'll upgrade to Big Sur, only need to buy a new device to calibrate the monitor.

@zeitz: How do you ifnd the Mini you have compared to the Pro (late 2013) which as the same specification as mine?

[rob_w]

14 hours ago, Keith (M) said:

No problems running LR Classic v10.1 on my iMac (2017 21.5", 16GB, Radeon Pro 560 4GB) with Catalina 10.15.7.

No problems here either - iMac 27 2019 running Catalina

[robert blu]

Update: meantime I installed Big Sur  with no problem, finger crossing! Reverted to LR 10.0 and disabled the GPU from LR preferences and it seems to work well.

From the Adobe Cloud info Panel clicking on the infos about LR Classic in the requirements it says  2 GB VRAM are necessary, 4 GB are suggested. My GPU has 2. In theory it should be enough. But probably not! Maybe what is suggested should be read as "mandatory". Why Adobe does not state clear that 4 GB are the minimum requirement is not clear to me, unless the problem is anywhere else.

Time  to buy a new Mac I know, it is in the plan later in the year but I prefer to wait to know, to see the development with the new M1 processors. So probably I'll have to live with this at least a few months, probably untill next summer. Within the actual range the "old" Mac Mini with higher specs is tempting...as is the new Mac Pro ! Time will tell...

 

 

 

Edited January 4, 2021 by robert blu

[Guest Nowhereman]

I had the same problem with Lrc 10.1 on a Mojave Mac. The solution was to disable the graphics processor. Actually, I read somewhere that disabling the graphics processor on most systems is likely to make Lrc run faster: how's that for being counterintuitive? 
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[frame-it]

7 hours ago, Nowhereman said:

I had the same problem with Lrc 10.1 on a Mojave Mac. The solution was to disable the graphics processor. Actually, I read somewhere that disabling the graphics processor on most systems is likely to make Lrc run faster: how's that for being counterintuitive? 
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Yes..and its very bizarre..

while researching something about M1 macs i found this too >

 

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[Stuart Richardson]

Robert -- I had the same problem as you with 10.1. It worked fine on my laptop and Mac Mini, but on my work computer, which is a 2013 Mac Pro with D500 GPU, it would crash constantly and work extremely slowly. I could use the print module and library, but as soon as I started doing adjustments it would shortly crash the entire system. Turning off GPU did not seem to really help much, and everything became jittery.

While I think part of the solution will be to transfer to a new Mac with an M1 chip eventually, this is something Adobe broke, because the same computer works perfectly well with 10.0, as well as every previous version. They were trying to tell me that the computer was old etc, and I was like, "Ok, so why can it plow through every other program including Photoshop and process 4k video in Resolve and Premiere, but for some reason Lightroom is so bad that it crashes the entire system when you move a slider?" They had no response. They broke something...hopefully they fix it.

[andybarton]

Same problem here.

[robert blu]

Stuart - yes, on my 2013 Mac Pro 32 GB RAm LR version 10.0 works  well (only in  afew cases I saw some strange colours appear on the monitor but they soon disappeared).

What disturbs me is that going through the Adobe forums it seems many users with very recent hardware like the i.mac 2020 have the same problem. And Adobe does not say anything about.

I repeat the temporary fix (back to 10.0) is ok but will it be "definitive" or is Adobe working in order to fix it? Customer satisfaction seems not to be a priority 🙂

 

[SrMi]

From Adobe's forum:

"I have contacted Adobe support, they acknowledged that it's a known issue in version 10.1 and advised to go back to 10.0 for the time being. A fix is supposedly coming soon. Going back to 10.0 has worked for me so far."

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[robert blu]

More than 6 weeks later still no fix and no word from Adobe. The subscritpion model is good (in my view, I know many people do not approve it) because of the contimuous updates included.

Unfortunately this turned now into a negative point. I use PS, LR and InDesign and regret the idea  to switch to alternatives, but...