Tool.1978 Posted June 4, 2013 Share #1 Posted June 4, 2013 Advertisement (gone after registration) Hi all! This is my very first post in here and i'm sorry this is pretty annoying for you. Lately, i'm experiencing the same problem as described in this thread: http://www.l-camera-forum.com/leica-forum/leica-m9-forum/223557-help-again-sensor.html So, i'm going to send my M9 back to Solms. I have a question for all of you who, sadly, have experienced the same problem as mine: have i to send also a lens to the Leica customer care, in addition to the camera and the SD card? My question came up after reading the needed accessories on the RBS (battery, battery charger, SD card, lenses resp. camera). Thank you in advance. Enzo Link to post Share on other sites More sharing options...
Advertisement Posted June 4, 2013 Posted June 4, 2013 Hi Tool.1978, Take a look here Leica M9 assistance. I'm sure you'll find what you were looking for!
vikasmg Posted June 4, 2013 Share #2 Posted June 4, 2013 ... I have a question for all of you who, sadly, have experienced the same problem as mine: have i to send also a lens to the Leica customer care, in addition to the camera and the SD card? I think just the camera should be fine. I has the sensor replaced on my M9 recently and they only asked for the camera body. - Vikas Link to post Share on other sites More sharing options...
Tool.1978 Posted June 4, 2013 Author Share #3 Posted June 4, 2013 I think just the camera should be fine. I has the sensor replaced on my M9 recently and they only asked for the camera body. - Vikas Thanks so much, Vikas! Do you think the only camera body, without box and accessories would be fine too? I mean, no battery, nor battery charger... Link to post Share on other sites More sharing options...
jaapv Posted June 4, 2013 Share #4 Posted June 4, 2013 If they ask for it, send it. Otherwise not. Link to post Share on other sites More sharing options...
Ecar Posted June 4, 2013 Share #5 Posted June 4, 2013 Unless you need the lens to be checked, the less you send the better (for you and for them - less handling, no risk of losing parts). If it's a sensor issue, you should only send in the naked body (with body cap) and keep everything else (strap, battery, charger, external finder, SD card). Any box will do. Just make sure it's safely and "comfortably" packed. Link to post Share on other sites More sharing options...
Tool.1978 Posted June 4, 2013 Author Share #6 Posted June 4, 2013 Unless you need the lens to be checked, the less you send the better (for you and for them - less handling, no risk of losing parts).If it's a sensor issue, you should only send in the naked body (with body cap) and keep everything else (strap, battery, charger, external finder, SD card). Any box will do. Just make sure it's safely and "comfortably" packed. Thank you, Ecar! Link to post Share on other sites More sharing options...
Overgaard Posted June 4, 2013 Share #7 Posted June 4, 2013 Advertisement (gone after registration) Usually Customer Service take off lens strap, battery, SD-card and all so they don't have to deal with that. So don't send more than necessary. Link to post Share on other sites More sharing options...
Ecar Posted June 4, 2013 Share #8 Posted June 4, 2013 Usually Customer Service take off lens strap, battery, SD-card and all so they don't have to deal with that. So don't send more than necessary. You are right, Thorsten. But when I sent my M240 in for the strap lug job, for the first time they specifically instructed me to remove everything. They must have enough of dealing with bits and pieces... Link to post Share on other sites More sharing options...
pfhrased Posted June 6, 2013 Share #9 Posted June 6, 2013 Mine is with Leica at the moment. It was suggested by my dealer to send the Camera body and body cap only - no other accessories. Link to post Share on other sites More sharing options...
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