M11p SSD - M11P wrote that there was no free space in the memory

[Kravtsovsv]

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I encountered a very interesting situation.

 

My M11p camera always works only with the internal SSD memory and recently I encountered the fact that after taking a hundred shots and regularly connecting the camera to the iPhone, after pulling the cable out of the smartphone, the M11P wrote that there was no free space in the memory =))) I carefully copied all the photos from the camera and formatted the SSD.

Probably, this happened because I pulled the cable without turning off the application? Has anyone had this? It turns out that you still need to insert a memory card as a backup from losing frames, it's sad

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[jaapv]

It is wise, in general, before pulling any cable on any electronic device, to switch it off. Contact Leica. You may have corrupted the internal memory. 
I find it wise as well to always back up to a second memory. 

[davidmknoble]

If I understand what happened, it said the memory was full and you did download and reformat the internal memory.  If you have not done that in a long time, it is possible that it really was full?  Simply connecting the camera to the iPhone does not remove images from the internal memory, and it can still fill up.

Edited January 20 by davidmknoble

[M11 for me]

And if I understood well, that happened once and not since?

Still its upsetting to get an error message that is evidently wrong unless the ssd was really full as assumed in the post above. Jaapv proposes to go to Leica with your camera.

I would propose as something in between:

1) save your profiles onto an SD card

2) Format SSD

3) Reset your camera

4 Restart and import profiles

5) Continue shooting and observe the situation.

You have a big chance that the error message will not come back again. If not then see what Jaapv proposed above . But then it gets tricky as you cannot reproduce the error easily. I wonder what Leica will be able to do. Your error is anyway not one of the known errors that are being treated and tested in beta versions of the firmware. Or is it a hardware problem?

[Kravtsovsv]

Of course, I copied all the data from the card and did exactly that, I think that the bug appeared from an incorrect connection break with the smartphone, then it is strange that Leica did not test this in its latest firmware.

 

Now the camera works stably, I will observe. I thought that this was some familiar bug, as it was with camera freezes on the first firmware

[Photoworks]

1. The 5ghz Wi-Fi connection is much faster than the cable. I stopped using the cable with the fotos app.

 

2. unplugging the cable intentionally or by mistake should not damage the Memory inside the camera. when you shoot tether it happens often.

Corruption can happen if you unplug the SSD from the camera.

 

3. BUG! always possible, that new bugs were introduced in the latest firmware and they didn't get to remove all of them.

 

The best option is to monitor, and if the problem occurs, contact support, they probably ask you to send the camera in and they can run some tests.

[jgeenen]

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The error message by itself might be misleading. Did you check after the message, if the memory was full? If not, it could well be that the camera still checked the memory left on the remote end of the cable and the message was not related to the camera‘s internal memory at all. I have seen similar misleading errors messages on computers when disconnecting remote NAS immediately after a copy operation. But that is pure guesswork on my end.

[Kravtsovsv]

45 minutes ago, jgeenen said:

The error message by itself might be misleading. Did you check after the message, if the memory was full? If not, it could well be that the camera still checked the memory left on the remote end of the cable and the message was not related to the camera‘s internal memory at all. I have seen similar misleading errors messages on computers when disconnecting remote NAS immediately after a copy operation. But that is pure guesswork on my end.

this is an interesting idea, I didn't have time to figure it out, there was a family holiday and I just copied all the photos with a cable and formatted the camera =)))

[Kravtsovsv]

49 minutes ago, Photoworks said:

1. The 5ghz Wi-Fi connection is much faster than the cable. I stopped using the cable with the fotos app.

 

2. unplugging the cable intentionally or by mistake should not damage the Memory inside the camera. when you shoot tether it happens often.

Corruption can happen if you unplug the SSD from the camera.

 

3. BUG! always possible, that new bugs were introduced in the latest firmware and they didn't get to remove all of them.

 

The best option is to monitor, and if the problem occurs, contact support, they probably ask you to send the camera in and they can run some tests.

cable speed is very high when USB-C - USB-C, much faster than any Wi-Fi

Everyone has mistakes, I didn't find anything similar on the forum and that's why I I turned the camera on in electronic shutter mode and took a lot of pictures, everything works correctly after that =)

[Kravtsovsv]

1 hour ago, Photoworks said:

1. The 5ghz Wi-Fi connection is much faster than the cable. I stopped using the cable with the fotos app.

 

2. unplugging the cable intentionally or by mistake should not damage the Memory inside the camera. when you shoot tether it happens often.

Corruption can happen if you unplug the SSD from the camera.

 

3. BUG! always possible, that new bugs were introduced in the latest firmware and they didn't get to remove all of them.

 

The best option is to monitor, and if the problem occurs, contact support, they probably ask you to send the camera in and they can run some tests.

I wondered if I was wrong about the speed, files are copied 3 times faster with a cable than with Wi-Fi 5 =) 

[Photoworks]

12 minutes ago, Kravtsovsv said:

I wondered if I was wrong about the speed, files are copied 3 times faster with a cable than with Wi-Fi 5 😃

what cable are you using?  Apple MFi?

[Kravtsovsv]

3 hours ago, Photoworks said:

what cable are you using?  Apple MFi?

iPhone 15pro to Leica m11P

 usb-c/usb-c - apple cable 

[Photoworks]

27 minutes ago, Kravtsovsv said:

iPhone 15pro to Leica m11P

 usb-c/usb-c - apple cable 

Than WiFi is faster with fotos app

[jakontil]

9 hours ago, Photoworks said:

what cable are you using?  Apple MFi?

I use my ipad pro, using a usb c cable 3.1 gen 2 and i found it is much faster than wifi 5Ghz 

i have a bug im my camera where the 5Ghz wont attach in a way it would revert back to 2.4Ghz after each restart hence i dont bother too much with wifi since cable is much faster and more seamless even with 5ghz committed

not that the wifi is slouch in any way, just faster with cable in my use case, being 2.4Ghz definitely being most pain

Edited January 21 by jakontil

[davidmknoble]

I wonder if the message was referring to the iPhone.  If a cable disconnected, then maybe it felt like the iPhone memory was full because it could not finish writing. Alternatively, maybe the iPhone memory was really full.

@Kravtsovsv, did you by chance check to see if your phone had full memory?  Otherwise I just wonder if the connection caused the full memory to the write location, not the SSD.

[kiwidad]

16 hours ago, jaapv said:

It is wise, in general, before pulling any cable on any electronic device, to switch it off. Contact Leica. You may have corrupted the internal memory. 
I find it wise as well to always back up to a second memory. 

Done it many times. Leica fotos just treats it as a disconnect. This is not a card interface it’s managed interface and in the manual Leica make no reference to unplugging. Plugging the cable in automatically connects to Fotos and unplugging is the reverse. If the data connection was this precarious every time you drop the connection in WIFI you would have corruption issue. Unplugging that cable is no different than disconnecting your computer from the internet. Transfers in progress may not complete and it could affect a file in either given direction but certain not corrupt a storage device. I think someone already mentione a NAS and that would correct.

All storage devices can fail at any given time and that isn’t unique. I have seen SSD fail 5 minutes out of the box. NO matter what you are doing if you want the ultimate protection against failure then backup and the M11 has this setting in storage options where is write the image file simultaneously to the Flash card and internal memory.

 

[Kravtsovsv]

6 hours ago, davidmknoble said:

I wonder if the message was referring to the iPhone.  If a cable disconnected, then maybe it felt like the iPhone memory was full because it could not finish writing. Alternatively, maybe the iPhone memory was really full.

@Kravtsovsv, did you by chance check to see if your phone had full memory?  Otherwise I just wonder if the connection caused the full memory to the write location, not the SSD.

the iPhone is connected to iCloud and it has 300 gigabytes free, 100 percent free 😃

[Kravtsovsv]

5 hours ago, kiwidad said:

Done it many times. Leica fotos just treats it as a disconnect. This is not a card interface it’s managed interface and in the manual Leica make no reference to unplugging. Plugging the cable in automatically connects to Fotos and unplugging is the reverse. If the data connection was this precarious every time you drop the connection in WIFI you would have corruption issue. Unplugging that cable is no different than disconnecting your computer from the internet. Transfers in progress may not complete and it could affect a file in either given direction but certain not corrupt a storage device. I think someone already mentione a NAS and that would correct.

All storage devices can fail at any given time and that isn’t unique. I have seen SSD fail 5 minutes out of the box. NO matter what you are doing if you want the ultimate protection against failure then backup and the M11 has this setting in storage options where is write the image file simultaneously to the Flash card and internal memory.

 

Leica fotos simply perceives it as a switch-off. I thought so too and was very surprised by what the camera showed me.

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[M11 for me]

May I ask again @Kravtsovsv: Was it a one time incident? 

I think that the answer here was YES. In that case there could be numerous reasons and the real reason (if not a combination of a couple of things coming together) can not be reproduced. 

Its as if your Lightroom Classic crashes on your Mac (happened to me a few days ago without any loss of data and a one time incident). If this is a one time incident there is even no need to report to Adobe. They would not take it in as a bug. And in this thread we get the impression that nobody else have had similar experiences. 

At the moment you can probably do nothing else than close the case for yourself. I hope that you'll be fine from now on.

[algrove]

RTFM