hellobrandonscott Posted December 7, 2023 Share #1 Posted December 7, 2023 (edited) Advertisement (gone after registration) To say the least... the body I sent in looks like it's been through war, haha. Welcome, dear visitor! As registered member you'd see an image here… Simply register for free here – We are always happy to welcome new members! Edited December 7, 2023 by hellobrandonscott Quote Link to post Share on other sites Simply register for free here – We are always happy to welcome new members! ' data-webShareUrl='https://www.l-camera-forum.com/topic/385611-figured-you-all-might-get-a-chuckle-from-my-repair-estimate-notes/?do=findComment&comment=4934783'>More sharing options...
Advertisement Posted December 7, 2023 Posted December 7, 2023 Hi hellobrandonscott, Take a look here Figured you all might get a chuckle from my repair estimate notes.... I'm sure you'll find what you were looking for!
hepcat Posted December 7, 2023 Share #2 Posted December 7, 2023 You... mean... you... actually USE this gear? *gasp!* Lol 2 Quote Link to post Share on other sites More sharing options...
BernardC Posted December 7, 2023 Share #3 Posted December 7, 2023 That's been discussed before in this forum. Leica has a CYA strategy in their repair estimates. I think they've been burned too many times by owners who claim that any scratch or blemish "wasn't there before." Some of us Leica users can be a bit obsessive, you know. I'm sure they also keep a visual record on file, in case things escalate. I know I would if I was them. You should wear Leica's assessment as a badge of honor, just like your camera wears its "traces of use" as a badge of honor. 3 Quote Link to post Share on other sites More sharing options...
Al Brown Posted December 7, 2023 Share #4 Posted December 7, 2023 I have engraved a top plate of my old digital M with the "top-of-MP" style Leica logo. When sent to repair to Wetzlar they wrote "damaged top plate" on the sheet. How passive aggressive. 2 Quote Link to post Share on other sites More sharing options...
Al Brown Posted December 7, 2023 Share #5 Posted December 7, 2023 1 hour ago, hellobrandonscott said: To say the least... the body I sent in looks like it's been through war, haha. Welcome, dear visitor! As registered member you'd see an image here… Simply register for free here – We are always happy to welcome new members! As per your title I thought I would be be laughing at some repair estimate sums... Quote Link to post Share on other sites More sharing options...
SrMi Posted December 7, 2023 Share #6 Posted December 7, 2023 2 hours ago, hellobrandonscott said: To say the least... the body I sent in looks like it's been through war, haha. Welcome, dear visitor! As registered member you'd see an image here… Simply register for free here – We are always happy to welcome new members! Isn’t that a polite way of saying: all banged up?🤣 Quote Link to post Share on other sites More sharing options...
earleygallery Posted December 7, 2023 Share #7 Posted December 7, 2023 Advertisement (gone after registration) 4 minutes ago, SrMi said: Isn’t that a polite way of saying: all banged up?🤣 4 minutes ago, SrMi said: Isn’t that a polite way of saying: all banged up?🤣 It's Leica speak for FUBAR 1 Quote Link to post Share on other sites More sharing options...
hellobrandonscott Posted December 7, 2023 Author Share #8 Posted December 7, 2023 1 hour ago, Al Brown said: As per your title I thought I would be be laughing at some repair estimate sums... Ha, actually, just made it under the 3-year warranty mark by weeks. It was another loose battery release lever, thankfully replaced under warranty. 1 Quote Link to post Share on other sites More sharing options...
Archiver Posted December 7, 2023 Share #9 Posted December 7, 2023 1 hour ago, hellobrandonscott said: Ha, actually, just made it under the 3-year warranty mark by weeks. It was another loose battery release lever, thankfully replaced under warranty. Loose battery release lever is a recurring problem? Great, something else to look out for. Quote Link to post Share on other sites More sharing options...
NigelG Posted December 7, 2023 Share #10 Posted December 7, 2023 Just flagging up for Andreas maybe - on an iPad Pro or MacBook Pro I get a large image of a partial file but don’t see the figures etc…so can’t follow the discussion Is this a forum formatting/file error for Mac? Or am I doing something wrong… Welcome, dear visitor! As registered member you'd see an image here… Simply register for free here – We are always happy to welcome new members! Quote Link to post Share on other sites Simply register for free here – We are always happy to welcome new members! ' data-webShareUrl='https://www.l-camera-forum.com/topic/385611-figured-you-all-might-get-a-chuckle-from-my-repair-estimate-notes/?do=findComment&comment=4935164'>More sharing options...
hellobrandonscott Posted December 8, 2023 Author Share #11 Posted December 8, 2023 2 hours ago, Archiver said: Loose battery release lever is a recurring problem? Great, something else to look out for. I have three SL2-S bodies... body 1 & 2 were purchased at launch, so presumably first off the line, and both have been sent for this repair. One fully fell off and the other (this one) got super loose, so I sent it in before it fell off. Body 3 was purchased this year and so far so good. Maybe it was just a problem with the first builds? IDK. 1 Quote Link to post Share on other sites More sharing options...
LocalHero1953 Posted December 8, 2023 Share #12 Posted December 8, 2023 I bought my SL2-S at launch - no problem with the release lever here. 2 Quote Link to post Share on other sites More sharing options...
jaapv Posted December 8, 2023 Share #13 Posted December 8, 2023 12 hours ago, Al Brown said: I have engraved a top plate of my old digital M with the "top-of-MP" style Leica logo. When sent to repair to Wetzlar they wrote "damaged top plate" on the sheet. How passive aggressive. They probably must do so if the engraving was not done by Leica. I once sent in a brand new M6 for engraving. No roll through it and in the original plastic bag. I assume I left a fingerprint on it.The estimate mentioned "light traces of use". Don't take it personally, Germany is a legalistic country. 2 Quote Link to post Share on other sites More sharing options...
Stuart Richardson Posted December 8, 2023 Share #14 Posted December 8, 2023 I don't recall seeing a description come back from them that did not say that...even of gear that seemed mint to me. It's not like I am not picky! But I think if you have used the camera at all, they consider any light marks "strong traces of use" even if a normal observer would rate the camera as Mint- or Ex+. As said above, I think it is entirely about liability, and not at all about value judgement. Just from following the forums, Leica customers do sound like they are just the worst when it comes to dealing with. A significant proportion of the users are collectors or hobbyists and treat the cameras like luxury objects and expect Leica to service them like fancy watches. It is understandable, but it leads to Leica service having their job cut out for them, as the guy who sends in the camera with a scratch he didn't notice will scream bloody murder and accuse Leica of doing it themselves. I am sure there are cases where they are at fault, but I would imagine that in many cases it is something the sender did not notice until they started scrutinizing the camera intently after it was returned. 3 Quote Link to post Share on other sites More sharing options...
Eclectic Man Posted December 8, 2023 Share #15 Posted December 8, 2023 Not a Leica, but I wonder what they would have said about Don McCullin's Nikon F? Welcome, dear visitor! As registered member you'd see an image here… Simply register for free here – We are always happy to welcome new members! 1 Quote Link to post Share on other sites Simply register for free here – We are always happy to welcome new members! ' data-webShareUrl='https://www.l-camera-forum.com/topic/385611-figured-you-all-might-get-a-chuckle-from-my-repair-estimate-notes/?do=findComment&comment=4936044'>More sharing options...
Al Brown Posted December 8, 2023 Share #16 Posted December 8, 2023 1 hour ago, Eclectic Man said: Not a Leica, but I wonder what they would have said about Don McCullin's Nikon F? Welcome, dear visitor! As registered member you'd see an image here… Simply register for free here – We are always happy to welcome new members! "Not a Leica". 1 Quote Link to post Share on other sites More sharing options...
slimsnapped Posted January 3 Share #17 Posted January 3 From the time of receipt how long did it take before you were updated on the status or issues with the body? Quote Link to post Share on other sites More sharing options...
jaapv Posted January 3 Share #18 Posted January 3 That normally comes within a few days. A week max. 1 Quote Link to post Share on other sites More sharing options...
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