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7 minutes ago, LocalHero1953 said:

This is my MP ISO dial, Jan 23 model. Looks flat to me, neither concave, convex or warped. It's very difficult to turn - needs fingernails - but that suits me.

 

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Thanks! Looks like another cosmetic issue for my MP :( I’ll most likely just live with them since it’s working perfectly.

Edited by 69xchange
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Leica NJ promised they would check my camera last Friday and get right back to me.  I have not heard anything back and it is now a week later.
I emailed them on Wednesday asking for an update, with no reply.
I asked for a replacement camera - no reply.

This new camera has been broken out of the box since I received it in November, they have had it since then, and do respond to my inquiries.

Time to write to the CEO.  And spam social media with this garbage customer ‘service’.

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18 minutes ago, Huss said:

Leica NJ promised they would check my camera last Friday and get right back to me.  I have not heard anything back and it is now a week later.
I emailed them on Wednesday asking for an update, with no reply.
I asked for a replacement camera - no reply.

This new camera has been broken out of the box since I received it in November, they have had it since then, and do respond to my inquiries.

Time to write to the CEO.  And spam social media with this garbage customer ‘service’.

That is terrible Huss. I am beginning to think that Leica NJ are no longer fit for purpose as there have been numerous complaints about their service (or lack of) over the years. Also their claim of a defective batch of film pressure plates does not stack up as the scratching film issue goes back to at least 2014 (must be a pretty large batch).

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31 minutes ago, Huss said:

Leica NJ promised they would check my camera last Friday and get right back to me.  I have not heard anything back and it is now a week later.
I emailed them on Wednesday asking for an update, with no reply.
I asked for a replacement camera - no reply.

This new camera has been broken out of the box since I received it in November, they have had it since then, and do respond to my inquiries.

Time to write to the CEO.  And spam social media with this garbage customer ‘service’.

That's unacceptable, Huss. I'm sorry you've having to deal with this.

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If it were me, Huss, I would tell Leica NJ (should you ever hear from them again!) to send the camera back to you regardless of whether it's still scratching the film or not. Then in the meantime, I would work with the original vendor in the UK to pre-arrange an exchange or refund of some sort.

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Yeah, I am going to ask them to send it back, and will send it to the store I bought if from and get a refund.

I will first write to Leica's CEO, just to fill him in on the quality of service provided.

Will be on Monday, right now slammed w work.  But first I need to reply to the person who thinks this is made up...

Edited by jaapv
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For all those members who claim this is not an issue, email from Leica.   Remember when they claimed only a tiny # of M9s had defective sensors?  Well, take this 'small batch' in that spirit...

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Edited by jaapv
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vor 15 Stunden schrieb Huss:

Yeah, I am going to ask them to send it back, and will send it to the store I bought if from and get a refund.

I will first write to Leica's CEO, just to fill him in on the quality of service provided.

Will be on Monday, right now slammed w work.  But first I need to reply to that clown who thinks this is made up...

you don't need write to CEO now. First send email to headquarter: info [at] leica-camera [dot] com

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This is unbelievable. The telephone would be my first choice. Start by calling Germany. Same time parallel path I would call your state attorney general office. 

Gotta get the original dealer to pull some strings. This is just awful. 

I bought a new Voigtlander 35mm Ultron II lens. Received today absolutely perfect, black paint, all made in Japan, brass, smooth as silk, bought the dedicated bayonet mount lens hood, also made in Japan.  To heck with Leica right now. 

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vor 5 Stunden schrieb mshchem:

This is unbelievable. The telephone would be my first choice. Start by calling Germany. Same time parallel path I would call your state attorney general office. 

Gotta get the original dealer to pull some strings. This is just awful. 

I bought a new Voigtlander 35mm Ultron II lens. Received today absolutely perfect, black paint, all made in Japan, brass, smooth as silk, bought the dedicated bayonet mount lens hood, also made in Japan.  To heck with Leica right now. 

Voigtländer <---> Leica

It is pretty remarkable what you get for the price paid, in both ways.

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@jaapv I noticed you edited my post and replaced the term ‘fanbois’ with ‘members’.  You noted that you removed it as it as you construed it as an insult.  
Fanboi is a term used for those whose team can do no wrong in their eyes, the fault must be elsewhere.  This is an accurate and correct usage of the term addressing those who had no problem besmirching my reputation as an experienced photographer and Leica user by repeatedly ignoring all the facts presented and claiming I was either mistaken or inducing hysteria to this real situation.  Which now has been validated by numerous sources including Leica themselves.

What word or adjective would you suggest be used to describe those denying reality?

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7 minutes ago, jaapv said:

Fanboy is a term that is considered pejorative in Leicaland. And not only there.

Well The Cambridge English Dictionary give the definition: "boy or young man who is a fan of someone or something such as an actor, a type of music, a piece of technology, etc."

Is that perjorative? I think not.

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2 minutes ago, Steve Ricoh said:

You can’t argue with the prefects, their judge and jury at times.

I have no intention of arguing with jaapv. I don't agree with his judgement but I fully respect his right to adjudicate in the may that he sees fit.

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4 hours ago, Huss said:

...those who had no problem besmirching my reputation as an experienced photographer and Leica user by repeatedly ignoring all the facts presented and claiming I was either mistaken or inducing hysteria to this real situation...

I prefer this long description as the original word simply doesn't do it justice.

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