Brand new MP/M-A/M6 film scratches [Merged]

[jaapv]

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Yes and I’ll simply replace it.  It is not a very grave offense I would say. More like forum maintenance which we do every day. Use the Report link.  

[wattsy]

Referring to people as "members" is also pejorative in certain contexts. 😂

[Huss]

Just got an email that the camera will be sent back to me today.  They claim it is fixed.  Something they have done twice before so my level of trust is zero, but at least now I will have it in my possession and if there is anything wrong with it I'm just going to return it to the dealer.  And get a charge back on my CC.

[Mikep996]

Hope it's actually fixed; be very interested in the report!

[mshchem]

Leica Manchester sent me an email last week that they had a new M6.

[Huss]

1 hour ago, mshchem said:

Leica Manchester sent me an email last week that they had a new M6.

I dunno.  I wouldn't buy another one unless I could check it out in the store to make sure it is not defective.  Leica obviously has no problem shipping defective gear as some of its clientele just accept it.

[gotium]

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On 3/3/2023 at 8:11 AM, Huss said:

Leica NJ promised they would check my camera last Friday and get right back to me.  I have not heard anything back and it is now a week later.
I emailed them on Wednesday asking for an update, with no reply.
I asked for a replacement camera - no reply.

This new camera has been broken out of the box since I received it in November, they have had it since then, and do respond to my inquiries.

Time to write to the CEO.  And spam social media with this garbage customer ‘service’.

Now THAT sounds like the Leica NJ I know 

[tjxism]

20 hours ago, Huss said:

Just got an email that the camera will be sent back to me today.  They claim it is fixed.  Something they have done twice before so my level of trust is zero, but at least now I will have it in my possession and if there is anything wrong with it I'm just going to return it to the dealer.  And get a charge back on my CC.

Please let us know if the scratch has been fixed. Not even sure if it is fixable now  . My scratching MP was delivered to Leica factory for a few weeks, but didn’t receive a word from Leica. I emailed them and they claimed there was custom clearance issues and it had not been inspected yet… 

[skahde]

I once owned a M4-P which Leica NJ had modified by mounting a too high collar around the lens-release knob which collided with the lens - a summicron 50mm v5 at the time - when you tried to mount it. Now I understand better why it ended in my possession instead of getting fixed. Leica Wetzlar (Solms at the time) remedied the problem by mounting the right collar... for free! 

Edited March 8, 2023 by skahde

[Anbaric]

ChatGPT, please write a short television script in the style of 'The Sopranos' about Leica New Jersey fixing a camera with a hammer.

[Title: The Fixer]

FADE IN:

INT. LEICA NEW JERSEY - DAY

Tony, a grizzled camera repairman in his fifties, is hunched over a workbench, tinkering with a Leica M10 camera. A young customer, John, approaches the counter.

JOHN
Hey, is my camera ready yet?

TONY
(smiling)
Almost there, kid. Just one more adjustment.

Tony picks up a hammer and gives the camera a solid whack.

JOHN
What are you doing?! You're going to break it!

TONY
(relaxed)
Relax, kid. This is how we do things at Leica New Jersey.

Tony starts to dismantle the camera, pulling out wires and screws with practiced ease.

JOHN
(skeptical)
Are you sure you know what you're doing?

TONY
(grinning)
Kid, I've been fixing cameras since before you were born. Trust me.

Tony pulls out a tiny piece of metal from the camera and examines it closely.

TONY (CONT'D)
Ah, here's the problem.

He pulls out a small tool and starts to bend the metal back into shape.

JOHN
(amazed)
How did you even see that?

TONY
(shrugs)
It's all about experience, kid. You can't learn this stuff in a book.

Tony reassembles the camera and hands it back to John.

TONY (CONT'D)
There you go. Good as new.

John inspects the camera carefully and nods in approval.

JOHN
Wow. Thanks, Tony. You really know your stuff.

Tony grins and pockets the payment.

TONY
Hey, it's what I do.

FADE TO BLACK.

[Huss]

ChatGPT on Leica NJ hiring the A Team to ship my camera

 

The stage is set with a bustling shipping yard, crates and boxes stacked high. Four men, known only as The A-Team, stand before a large crate marked "Handle with Care."

HANNIBAL: Alright guys, this one's important. We gotta make sure this shipment gets to its destination in one piece.

MURDOCK: Yeah, no problem Hannibal! I've packed it so well, it could survive a nuclear blast!

FACE: (skeptically) Murdock, you didn't just throw the camera in there, did you?

MURDOCK: Of course not, Face! I put a bunch of bubble wrap in there too.

B.A.: (grumbling) Man, this better not be no fool's errand. I ain't got time for this.

HANNIBAL: Relax, B.A., we got this. Alright, let's load it up.

The team begins to lift the crate onto a nearby truck, but as they do, a loud CRACK echoes through the yard.

FACE: (panicked) What was that?!

MURDOCK: (frantically digging through the crate) Oh no, the Leica M6!

HANNIBAL: Murdock, what the hell did you do?!

MURDOCK: I don't know, Hannibal! I thought I packed it well!

B.A.: (throwing up his hands) I knew this was a bad idea!

HANNIBAL: Alright, alright, calm down everyone. We'll figure this out.

The team huddles around the crate, trying to assess the damage.

FACE: (groaning) It's scratched to hell, Hannibal. There's no way we can send this to the customer like this.

HANNIBAL: (smiling wryly) Ah, but you're forgetting one thing, Face. We're the A-Team.

The team exchanges a knowing look.

B.A.: You got a plan, Hannibal?

HANNIBAL: (grinning) I sure do. Let's get to work.

The lights fade to black, leaving the audience with the image of a team of resourceful and skilled individuals who are determined to fix any problem, no matter how badly it's been packed.

[contre-la-montre]

Am 8.1.2023 um 13:06 schrieb contre-la-montre:

… since the essential components are supposed to be identical anyway, just for the record: my new MP, manufactured in October 2022, doesn‘t scratch film either and works perfectly in every respect to date.

Although initially assuming that my MP (manufactured in Oct. 2022) doesn’t scratch film (based on inspecting 24 exposure rolls), I now have to revise this evaluation. Indeed the negatives from my MP do show scratches as well. Surprisingly very randomly, sometimes on exposures at the beginning of the roll, sometimes at the end. Sometimes in the middle of the frame, sometimes in the bottom third, mostly hardly to spot and usually a very fine line. One frame might be infected, the next one not, but then again one frame scratched. Absolutely erratic and so hard to tell what the underlying cause might be.

Since I‘m located in Southern Germany, I‘ll wait a little while until we know more about the reasons for this problem and particularly how Leica is able to fix it. Then I may visit their HQ in Wetzlar in order to contact them directly for a repair service.

And of course I agree, absolutely  disappointing!

[mshchem]

So Huss, is your camera back yet??

[hdmesa]

45 minutes ago, contre-la-montre said:

Although initially assuming that my MP (manufactured in Oct. 2022) doesn’t scratch film (based on inspecting 24 exposure rolls), I now have to revise this evaluation. Indeed the negatives from my MP do show scratches as well. Surprisingly very randomly, sometimes on exposures at the beginning of the roll, sometimes at the end. Sometimes in the middle of the frame, sometimes in the bottom third, mostly hardly to spot and usually a very fine line. One frame might be infected, the next one not, but then again one frame scratched. Absolutely erratic and so hard to tell what the underlying cause might be.

Since I‘m located in Southern Germany, I‘ll wait a little while until we know more about the reasons for this problem and particularly how Leica is able to fix it. Then I may visit their HQ in Wetzlar in order to contact them directly for a repair service.

And of course I agree, absolutely  disappointing!

Make sure you sacrifice a new roll of film to test this to rule out the lab. You say they're random, but do you mean a random height and number of scratches, or is it the same line(s) of scratches that just appear in different places horizontally along the film? If the vertical spacing is changing and not consistent, they were mostly likely scratched during processing.

[contre-la-montre]

vor 12 Minuten schrieb hdmesa:

(…)

If the vertical spacing is changing and not consistent, they were mostly likely scratched during processing.

Thank you for your feedback!

Indeed I‘m discovering always a very fine line in a few frames (here and there), mostly in the lower third of the affected frames, sometimes however in the middle of the frame. 

Also those lines are VERY thin, hardly to spot on the negative with the naked eye. But now having a closer look at the negatives themselves I realised that on the affected frames sometimes there isn‘t only a single horizontal scratch but even a whole bundle…

[Huss]

1 hour ago, mshchem said:

So Huss, is your camera back yet??

Meant to show up today.

[Huss]

2 hours ago, contre-la-montre said:

Although initially assuming that my MP (manufactured in Oct. 2022) doesn’t scratch film (based on inspecting 24 exposure rolls), I now have to revise this evaluation. Indeed the negatives from my MP do show scratches as well. Surprisingly very randomly, sometimes on exposures at the beginning of the roll, sometimes at the end. Sometimes in the middle of the frame, sometimes in the bottom third, mostly hardly to spot and usually a very fine line. One frame might be infected, the next one not, but then again one frame scratched. Absolutely erratic and so hard to tell what the underlying cause might be.

Since I‘m located in Southern Germany, I‘ll wait a little while until we know more about the reasons for this problem and particularly how Leica is able to fix it. Then I may visit their HQ in Wetzlar in order to contact them directly for a repair service.

And of course I agree, absolutely  disappointing!

I feel for you.  Hope you get it sorted.

[earleygallery]

I do hope the issue is fixed but at the same time I still wonder if the scratching is really just down to a pressure plate. Looking forward to hearing the outcome.

[Huss]

5 minutes ago, earleygallery said:

I do hope the issue is fixed but at the same time I still wonder if the scratching is really just down to a pressure plate. Looking forward to hearing the outcome.

I just don't get it.  How can this even be a thing?  Couple of days ago I used my Lomo LC-Wide.  Yes, a crappy Lomo.  And it did not scratch my film.

Pic from that roll, taken with the square mask attached (the camera can shoot regular, square or 1/2 frame.  Very cool).

 

Welcome, dear visitor! As registered member you'd see an image here…

Simply register for free here – We are always happy to welcome new members!

Edited March 9, 2023 by Huss

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Hallo,

Look here: Leica M

[Huss]

I ran another roll of film through my just returned M6.  Pulled it out, examined it.

FIXED.

They also fixed the ISO dial.  It now points to actual marked film speeds.

I am just grateful that this was an easy, quick and hassle free process.