M10r "stutters"

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@Harpomatic doesn’t sound healthy. 
 

 

[M Street Photographer]

vor einer Stunde schrieb charlesphoto99:

Using a Sandisk 64GB Ultra card I got approx 14 shots off in single mode as quickly as I could before slowing down, and seven in continuous high before taking a brief breather. In guess the takeaway is don't use in high continuous but use single shot mode. 

First the buffer is written, then the SD card is written, the only question is when, when the buffer is 100% full, or when the buffer is 50 or 70% full.

I misunderstood that at first too. It's about single mode, when the trigger is pressed several times at once. I tested that too and there are no breaks as I wrote.

 

vor einer Stunde schrieb Harpomatic:

This is what happens when I try to shoot fast with single shot mode:

That sounds very unusual.
There was the problem that the shutter sometimes didn't trigger. Leica fixed this under warranty. It was a mechanical problem. You can check this by using a cable release and checking whether the Kasmera then releases as desired.

Edited September 22, 2022 by M Street Photographer

[Harpomatic]

1 minute ago, M Street Photographer said:

There was the problem that the shutter sometimes didn't trigger. Leica fixed this under warranty. It was a mechanical problem. You can check this by using a cable release and checking whether the Kasmera then releases as desired.

That is interesting: I am going to check that!

Do you know if Leica services under warranty cameras that have been bought used if they are still within the coverage period?

[M Street Photographer]

vor 2 Stunden schrieb Ecar:

Flavio, perhaps try formatting the cards using sdformatter? It worked for me a while ago (good old M9 times...), making the write times definitely snappier.

You can do it, but you don't have to. Almost all photographers, including here at Leica, format their card in the camera. Deleting photos or formatting the PC can cause problems. No matter which manufacturer of the camera or the SD card, in 15 years I have never had a problem with SD cards that were properly formatted in the camera.

[M Street Photographer]

vor 6 Minuten schrieb Harpomatic:

That is interesting: I am going to check that!

Do you know if Leica services under warranty cameras that have been bought used if they are still within the coverage period?

Yes, I did. A demonstration model with 300 activations, produced approx. 11.2020. I have a 2-year guarantee and a third year after registration.

In the service case, it shouldn't be a problem.

Edited September 22, 2022 by M Street Photographer

[Harpomatic]

3 minutes ago, M Street Photographer said:

Yes, I did. A demonstration model with 300 activations, produced approx. 11.2020. I have a 2-year guarantee and a third year after registration.

In the service case, it shouldn't be a problem.

You have been a great help, thank you kindly!

[lct]

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You may wish to set Auto Review to off an see what happens. Just an old tip i've been using since the M240 and i still use with the M11 but i have no experience with the M10r.

[M Street Photographer]

After listening to your audio recording, I suspect the problem with the release button (mechanical), hence the tip with the cable release.
You can also send the recording to Leica Support in an email with a description of the error, or call and play it over the phone, the service may be able to tell you something about it.

[M Street Photographer]

vor 4 Minuten schrieb lct:

You may wish to set Auto Review to off an see what happens. Just an old tip i've been using since the M240 and i still use with the M11 but i have no experience with the M10r.

Another good idea, I already wrote about turning off all automatics for a test, which includes automatic playback after recording.

[Guest]

37 minutes ago, M Street Photographer said:

shutter sometimes didn't trigger.

I was thinking that.

@Harpomatic definitely worth going into Leica Mayfair and see what they say. 

Edited September 22, 2022 by OThomas

[lct]

39 minutes ago, M Street Photographer said:

You can do it, but you don't have to. Almost all photographers, including here at Leica, format their card in the camera. Deleting photos or formatting the PC can cause problems. No matter which manufacturer of the camera or the SD card, in 15 years I have never had a problem with SD cards that were properly formatted in the camera.

Different experience here. Been comparing startup times of various SD cards on the M240 a coupleyears ago and results were significantly slower when formatting cards in the camera vs SD Card Formatter. I got formatting issues with Sony cameras too so i format systematically all my cards with SD Card Formatter since then. Curiously enough the only card issue i got on the M11 was with a Sony Tough card that i formatted in the camera i can't seem to recall why. FWIW.

[Harpomatic]

3 hours ago, lct said:

You may wish to set Auto Review to off an see what happens. Just an old tip i've been using since the M240 and i still use with the M11 but i have no experience with the M10r.

hanks for the suggestion: I never have image review activated on my cameras, I tend not to chimp and if I need to check the image I press the play button

[Adam Bonn]

4 hours ago, Harpomatic said:

Do you know if Leica services under warranty cameras that have been bought used if they are still within the coverage period?

Definitely no issues here... I bought a secondhand 35/2 (from red dot in London) and I had to contact Leica CS to register it because the previous owner hadn't de-registered it and Leica told me that I qualified for the extended OEM warranty that it was sold with to the girl/guy that bought it new.

The take away being a new Leica product has X amount of warranty, this doesn't slip away if the ownership changes during the warranty period

Re your camera... no 10R experience (10 regular and 9) but it doesn't sound right from your audio... more like an m9 or Fuji X-Pro1 !!! If you bought it from a dealer IMO I'd make it their problem and return it

Sure Leica could fix it, but this probably won't be that fast... 

Sorry if I'm mansplaining here... but if you do go for a warranty claim, do it via a Leica AD - they'll handle the shipping to Wetzlar etc and be your point of contact.

[bdjackson]

I have just tested mine and it is stuttery also. Card is a Prograde V90 300mb/s. In high-speed drive I get around 7 shots (DNG) before slow down then 3 more then a continued dribble of shots. Strangely there is also a tiny gap between the 1st shot and 2nd shot. Rapid single shot is pretty lumpy too, you just have to keep mashing the shutter and hope for the best. 
 

I don’t think your camera is underperforming but I just think that is the sacrifice leica made when putting a 40mb sensor into a camera designed for just 24mb  

I have to say though it has never been an issue in general (non professional) use. The slow wake up time I have found to be more annoying. 

I have owned all iterations of the digital M, bar the M11, and the M10r is by far my favourite. I think there is something special about the files, they are very natural looking, colours are spot on and the way it handles strong light is really forgiving. 
 

 

[Huss]

I just tested my 10r.  In continuous Hi mode it shoots 6 shots before it stops.  DNGs

In single shot mode - shoot, very very brief pause, shoot - 16 shots in DNG.  Using a crappy Lexar sd xc 64 gb 150 mbs card

 

edit - I never have auto review mode on. EVER.  On any of my digital cameras.  

Edited September 23, 2022 by Huss

[Harpomatic]

On 9/22/2022 at 4:26 PM, M Street Photographer said:

I suspect the problem with the release button (mechanical), hence the tip with the cable release.

Tried the cable release, no better. 🙄

I’ll have to talk to Leica. Any idea how to check if the warranty is still valid before asking Leica? Just to know, I already contacted them and am waiting for the reply!

[Harpomatic]

On 9/22/2022 at 9:52 PM, bdjackson said:

I have just tested mine and it is stuttery also. Card is a Prograde V90 300mb/s. In high-speed drive I get around 7 shots (DNG) before slow down then 3 more then a continued dribble of shots. Strangely there is also a tiny gap between the 1st shot and 2nd shot. Rapid single shot is pretty lumpy too, you just have to keep mashing the shutter and hope for the best. 
 

I don’t think your camera is underperforming but I just think that is the sacrifice leica made when putting a 40mb sensor into a camera designed for just 24mb  

I have to say though it has never been an issue in general (non professional) use. The slow wake up time I have found to be more annoying. 

I have owned all iterations of the digital M, bar the M11, and the M10r is by far my favourite. I think there is something special about the files, they are very natural looking, colours are spot on and the way it handles strong light is really forgiving. 
 

 

Thank you. I rather hope this is not how they released the camera, I sincerely hope this is defective. It would disappoint me to no end otherwise!

[Harpomatic]

On 9/22/2022 at 8:24 PM, Adam Bonn said:

Definitely no issues here... I bought a secondhand 35/2 (from red dot in London) and I had to contact Leica CS to register it because the previous owner hadn't de-registered it and Leica told me that I qualified for the extended OEM warranty that it was sold with to the girl/guy that bought it new.

The take away being a new Leica product has X amount of warranty, this doesn't slip away if the ownership changes during the warranty period

Re your camera... no 10R experience (10 regular and 9) but it doesn't sound right from your audio... more like an m9 or Fuji X-Pro1 !!! If you bought it from a dealer IMO I'd make it their problem and return it

Sure Leica could fix it, but this probably won't be that fast... 

Sorry if I'm mansplaining here... but if you do go for a warranty claim, do it via a Leica AD - they'll handle the shipping to Wetzlar etc and be your point of contact.

Hi, thanks for the contribution. I am thinking of getting the camera serviced, it’s pristine and under 5000 actuations.

if on warranty it’s worth repairing, the price was really good. If I give it back to the shop the next option costs more for a worse condition now…dilemmas! 🤣

[M Street Photographer]

vor 1 Stunde schrieb Harpomatic:

Tried the cable release, no better. 🙄

I’ll have to talk to Leica. Any idea how to check if the warranty is still valid before asking Leica? Just to know, I already contacted them and am waiting for the reply!

If the cable release didn't work better then unfortunately I have no other idea than going to your dealer or sending it to Leica.

I thought I already answered, sorry. The first question would be when the camera was officially purchased from a dealer or Leica. The 2-year guarantee begins on this day. If the camera is registered with Leica, the guarantee is extended to 3 years. Since the M10 R was only delivered from June / July 2020, the time of purchase by the first buyer is decisive. I hope you have a copy of the invoice from the original buyer. If this was after, say on October 5th, 2020, the 2-year guarantee applies; if it was before September 24th, 2020, it would be the extension through registration.
This is my level of knowledge. I hope to have helped you with this.

Edited September 24, 2022 by M Street Photographer

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Hallo,

Look here: Leica M

[Harpomatic]

10 hours ago, M Street Photographer said:

This is my level of knowledge. I hope to have helped you with this.

Thanks for replying! 
That’s what I assumed as well, but I have no copy of the original invoice so I’ll have to wait for Leica to tell me.