Leica FOTOS App w/ iPad Pro & SL2

[PBart]

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Hello All,

I've been trying to reach out to Leica about an issue I'm finding with the Leica FOTOS app for iPad but no responses. I'm able to connect my SL2 to my iPad Pro with the FOTOS app but getting a very soft image when viewing in the Remote mode. The library thumbnails look soft too.

I do get nice clean images when I open up an image already captured.

Maybe I'm missing something? I tried with both of my SL2s and no luck. It would be a nice app to use on some photoshoots. Only other issue is that it doesn't support 2 card slots so a backup not happening when using the app. 

Thanks,

Paul

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[SrMi]

35 minutes ago, PBart said:

Hello All,

I've been trying to reach out to Leica about an issue I'm finding with the Leica FOTOS app for iPad but no responses. I'm able to connect my SL2 to my iPad Pro with the FOTOS app but getting a very soft image when viewing in the Remote mode. The library thumbnails look soft too.

I do get nice clean images when I open up an image already captured.

Maybe I'm missing something? I tried with both of my SL2s and no luck. It would be a nice app to use on some photoshoots. Only other issue is that it doesn't support 2 card slots so a backup not happening when using the app. 

Thanks,

Paul

Are you using the Pro (subscription)  version of FOTOS app?

[PBart]

15 minutes ago, SrMi said:

Are you using the Pro (subscription)  version of FOTOS app?

Yes, I’m using the Pro version of FOTOs. Paid for it in December.

[Leon_B.]

On 2/7/2020 at 9:40 PM, PBart said:

Yes, I’m using the Pro version of FOTOs. Paid for it in December.

Did you get a response in the meantime?

[PBart]

31 minutes ago, Leon_B. said:

Did you get a response in the meantime?

Someone responded days later but not clear about when the issue will be fixed. Below is the email. For now I have a useless app and look forward to the issue being fixed.

"Thank you for the feedback which has been forwarded to the SL2 product managers at the Leica factory headquarters in Germany.  I’m told that work is being done to address the soft image issue, which will hopefully be addressed in the next app update."