blacklux Posted May 9, 2018 Share #101 Posted May 9, 2018 Advertisement (gone after registration) Helpful info here - I sent my camera in 8/24, with an alleged "22 weeks" repair time. After 7 months they sent it to Germany on 3/22, where it remains. After an email (unanswered) and phone calls (4), promise of call backs (didn't happen), just was told apparently it will be back in 3 weeks... Thanks to you guys I asked for a loaner, as I am travelling, and low and behold they will send me an M-E! I realize the M9 disaster has been challenging for Leica, but what a turn off. I had toyed with the idea of an M10 upgrade or an SL, but honestly, I am having serious doubts. 2 Link to post Share on other sites More sharing options...
Advertisement Posted May 9, 2018 Posted May 9, 2018 Hi blacklux, Take a look here Current Sensor Replacement Times. I'm sure you'll find what you were looking for!
james.liam Posted May 11, 2018 Share #102 Posted May 11, 2018 Helpful info here - I sent my camera in 8/24, with an alleged "22 weeks" repair time. After 7 months they sent it to Germany on 3/22, where it remains. After an email (unanswered) and phone calls (4), promise of call backs (didn't happen), just was told apparently it will be back in 3 weeks... Thanks to you guys I asked for a loaner, as I am travelling, and low and behold they will send me an M-E! I realize the M9 disaster has been challenging for Leica, but what a turn off. I had toyed with the idea of an M10 upgrade or an SL, but honestly, I am having serious doubts. So let me get this straight: they're standing by a product designed a decade ago probably bought >5 years ago, that unexpectedly failed and are making good on the error for free, all the while lending you a camera body at no cost and "you're turned off" and "having serious doubts". About what, exactly? 1 Link to post Share on other sites More sharing options...
Ko.Fe. Posted May 13, 2018 Share #103 Posted May 13, 2018 I gave M-E to authorised dealer in Toronto (Downtown Camera) on January 30th and get it back today (May 12th). Camera was purchased new in October 2016, no charges for sensor change. 1 Link to post Share on other sites More sharing options...
Raid Amin Posted May 13, 2018 Share #104 Posted May 13, 2018 (edited) I gave M-E to authorised dealer in Toronto (Downtown Camera) on January 30th and get it back today (May 12th). Camera was purchased new in October 2016, no charges for sensor change. You gave your camera to Leica in 2018, and you got back the camera for no charges on May 12. What is there not to like about this! Was it still under warranty by any chance? Edited May 13, 2018 by Raid Amin 1 Link to post Share on other sites More sharing options...
Ko.Fe. Posted May 13, 2018 Share #105 Posted May 13, 2018 I'm not sure how long is Leica warranty on M cameras. No idea to be honest. One year? It has sensor replaced for free according to Leica policy (free for cameras less than five years old). Mine is made in 2015. Link to post Share on other sites More sharing options...
jdlaing Posted May 13, 2018 Share #106 Posted May 13, 2018 Two year warranty. Makes no difference what year it was manufactured. Warrant date starts the date it was first sold as new. Link to post Share on other sites More sharing options...
Ko.Fe. Posted May 15, 2018 Share #107 Posted May 15, 2018 Advertisement (gone after registration) Thank you! So, my M-E was purchased new and at official place in October 2016. I guess, it means to be still under warranty. Then the only negative experience I have is with Leica not replacing worn out letters on buttons. It is not my fault, but cheap way of doing it by Leica. None of my other cameras have buttons with worn letters. Link to post Share on other sites More sharing options...
silverchrome Posted May 15, 2018 Share #108 Posted May 15, 2018 They'll refresh the lettering on the back of the camera if you pay for the sensor change. Yours was done under warranty so you don't get the "works", so to speak. Link to post Share on other sites More sharing options...
james.liam Posted May 16, 2018 Share #109 Posted May 16, 2018 Then the only negative experience I have is with Leica not replacing worn out letters on buttons. It is not my fault, but cheap way of doing it by Leica. None of my other cameras have buttons with worn letters. Buttons? Really? Maybe you should have also sent your shirts along to be pressed. Link to post Share on other sites More sharing options...
Ko.Fe. Posted May 17, 2018 Share #110 Posted May 17, 2018 Buttons? Really? Maybe you should have also sent your shirts along to be pressed. I'm not sure I follow your attempt to practiice in sarcasm. Leica has cheap paint on not engraved, pressed buttons letters. What it has to do with shirts? Link to post Share on other sites More sharing options...
Adam Bonn Posted May 18, 2018 Share #111 Posted May 18, 2018 I'm not sure I follow your attempt to practiice in sarcasm. Leica has cheap paint on not engraved, pressed buttons letters. What it has to do with shirts? You have an M-E? The M9 variant? (Not an M262) My M9p doesn’t have any letters on the buttons, they’re on the body, and they are engraved (just, I had to get a loupe out to check) and paint filled 1 Link to post Share on other sites More sharing options...
JSU Posted July 10, 2018 Share #112 Posted July 10, 2018 My pair of M9-P bodies which received replacement sensors in the summer of 2015 are leaving today en route from Texas to N.J. for apparent sensor corrosion. I'll share here when they get back into my hands. Color me stunned, as in you could knock me over with the proverbial feather. I got two pairs of emails from New Jersey today. The first was confirmation that repairs (replacement of failed sensors in both bodies) are complete and the cameras are being readied for shipment, and the second pair were for the invoices. I'm a bit confused. I received invoices when my cameras were received and I immediately mailed in checks (two invoices, two checks, one envelope) to prepay the repairs. The invoices today were most interesting. One reflected one of the original invoices, the other was reduced. I'm wondering if Leica NJ understood how recently the sensors were replaced on both cameras and perhaps I'm being extended a measure of good will? Regardless, I had resigned myself to not having either of my cameras back in my hands before Labor Day (in the USA, first Monday in September) at the soonest and perhaps not until Halloween (October 31). That I might have my cameras back in another week is more than I can fathom. This is some kind of seriously good news. Someone pinch me and let me know I'm not dreaming. Link to post Share on other sites More sharing options...
JSU Posted July 10, 2018 Share #113 Posted July 10, 2018 Clerical error on the invoices, billing as reflected in original estimate is correct and paid in full. My cameras are shipping out today and should arrive at my home Thursday. I should put my batteries on to charge so they're ready to use. Link to post Share on other sites More sharing options...
EBruner Posted August 5, 2018 Share #114 Posted August 5, 2018 Just has a new sensor put in my M9 by Leica USA. Under 2 weeks total. -Eddie Bruner 1 Link to post Share on other sites More sharing options...
JSU Posted August 5, 2018 Share #115 Posted August 5, 2018 Two weeks!!!! Wow, I thought I was in high cotton getting it done in right at 3 months, . . . in New Jersey, as well. Two weeks, must be a record for any major repair. Just has a new sensor put in my M9 by Leica USA. Under 2 weeks total. -Eddie Bruner Link to post Share on other sites More sharing options...
olg Posted August 7, 2018 Share #116 Posted August 7, 2018 (edited) Anyone knows the cost to replace sensor (August 2018)? Thanks Edited August 7, 2018 by olg Link to post Share on other sites More sharing options...
EBruner Posted August 7, 2018 Share #117 Posted August 7, 2018 Anyone knows the cost to replace sensor (August 2018)? Thanks I just paid $960.00 USD. -Eddie 2 Link to post Share on other sites More sharing options...
low325 Posted August 9, 2018 Share #118 Posted August 9, 2018 that isnt so bad. did they do complete CLA/RF adjustments, etc? I just paid $960.00 USD. -Eddie Link to post Share on other sites More sharing options...
EBruner Posted August 9, 2018 Share #119 Posted August 9, 2018 that isnt so bad. did they do complete CLA/RF adjustments, etc? Yes they did. I am not happy to have to have this done, but everything is top notch. -Eddie 1 Link to post Share on other sites More sharing options...
Stein K S Posted August 19, 2018 Share #120 Posted August 19, 2018 (edited) Paid 1100,- euros and got the M9 back after 9 weeks end june this year. Very good service... they even replaced navigator wheel which I reported to be restless... PS: Someone is talking about continuous problems with erosion also on replacement sensors; could this really be so? I do really expect replacement sensors to be proven to be totally ¨erosion free¨ for a long, long, long time. Anything else would be ridicilous! Edited August 19, 2018 by Stein K S Link to post Share on other sites More sharing options...
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