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steinzeug

The strangest artifacts i´v seen!

By steinzeug, in Leica M8 / Leica M8.2

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ErikP   

ErikP
Posted (edited)

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Thanks.

I think i will just have to live with it

As long as it doesnt get worse (?) ......

 

Done a couple of thousand DNG files since April. I can recall a few artifacts in local over exposed areas.

 

Though i have not seen anything this severe in my files yet - neighter artifacts nor moire. I will try to grabb an example of what I have recorded as worst case by browsing some hard drives.

 

Cheers /E

Edited by ErikP
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ho_co   

ho_co
Posted (edited)
... I think i will just have to live with it...

I've never seen anything like that from my M8.

 

Looks like the same sensor problem again, I'm sorry to say. It may be difficult to live with, since you don't know when it will pop up.

 

Really an annoying artifact. I'd send Leica the file, tell them your history, and ask for help.

 

Sorry. Good luck.

Edited by ho_co
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ErikP   

ErikP
Posted (edited)
I've never seen anything like that from my M8.

 

Looks like the same sensor problem again, I'm sorry to say. It may be difficult to live with, since you don't know when it will pop up.

 

Really an annoying artifact. I'd send Leica the file, tell them your history, and ask for help.

 

Sorry. Good luck.

 

 

Sorry folks - tried to upload pictures from an iPad with no luck - I guess I am getting to old to stay up the extra hour to give you these three pictures. Need to get some sleep. I post them tomorrow.

 

Anyhow - I did a check-up on the pictures since April this year. Actually a few more pictures than I though - little more than 3500. I have nothing like the one shown in this thread. Also tried to reproduce the lamp-shoot if you remember the picture.

these came out clean as well....

 

Not much help to understand this - also these pictures might very well not be significant to understand if your really have a camera problem....still it in the far end of what I have seen...

 

Did you state the lens anyware? Same lense as you shoot the lamp pictures?

 

Thanks Erik

Edited by ErikP
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steinzeug   

steinzeug
Posted
I've never seen anything like that from my M8.

 

Looks like the same sensor problem again, I'm sorry to say. It may be difficult to live with, since you don't know when it will pop up.

 

Really an annoying artifact. I'd send Leica the file, tell them your history, and ask for help.

 

Sorry. Good luck.

 

Thanks. Who should i contact?

According to the paperwork the camera was purchased just short of 2 years ago, so maybe there is still a warranty?

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ErikP   

ErikP
Posted (edited)

Ok - here we go. I refer to the past post a few up in the thread.

These are the worst I have found that comes close to what you originally showed.

Picture 1 - Overview.

Picture 2 - Look on the rear mirror of the commercial vehicle.

That what I can contribute with from +3500. Most of the files are from "ok-to mind blowing" so - yes there seem to be another problem if this repeats in your camera.

Still - is the glass ok? Repeat the lamp pic with another glass?

Regards Erik

Edited by ErikP
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ErikP   

ErikP
Posted (edited)

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Use the camera extensivly - before adding extra cost to it. If this is a one-timer.........well then let it be. If you end up catching all kind of strange pattern then ......

 

Also these files was done with a Zeiss 28/2.8. I do not own that lens and from the two glass I have - a Voigtländer Nokton 35/1.4 and an Leica Hektor 135/4.5 - I have so far not seen any strrange effects. I will keep looking.....

Edited by ErikP
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steinzeug   

steinzeug
Posted (edited)

That what I can contribute with from +3500. Most of the files are from "ok-to mind blowing" so - yes there seem to be another problem if this repeats in your camera.

Still - is the glass ok? Repeat the lamp pic with another glass?

Regards Erik

 

Thanks Erik,

I used different lenses, so its not a lens issue. It is software as noted earlier in this thread.

Also cannot see any software issue in your photos. Looks fine to me.

Anyhow, thanks!

Edited by steinzeug

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steinzeug   

steinzeug
Posted

Next update:

 

I wrote to Leica support as suggested. They said they were sorry to hear about my missfortune, but that it is difficult to analyse the malfunction and suggested that I hand over the camera to my dealer and ask them to send in. Luckily the camera was bought by the last owner in 2009 and is still under warranty.

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ErikP   

ErikP
Posted
Next update:

 

I wrote to Leica support as suggested. They said they were sorry to hear about my missfortune, but that it is difficult to analyse the malfunction and suggested that I hand over the camera to my dealer and ask them to send in. Luckily the camera was bought by the last owner in 2009 and is still under warranty.

 

Super!

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Tamagi   

Tamagi
Posted
Good news steinzeug. Mine should be in Solms tomorrow. I heard the estimate is pretty fast.

Update. The camera is in Solms. I received a Service Order pdf which says that the sensor needs to be replaced, but they do not have sensor boards in stock right now.

Other fixes are rangefinder and general adjustments, final clean and control. The interesting part is: Total EUR…0,00 and the repair tracking showing : In repair. Maybe I'll receive a second service order when they have the boards.

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Tamagi   

Tamagi
Posted
So camera may have a warranty until December 2011.

SATOKI

You were right and the dealers here were wrong. The repair is free! Confirmed by Leica

A good end to the story. Thanks.

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steinzeug   

steinzeug
Posted
You were right and the dealers here were wrong. The repair is free! Confirmed by Leica

A good end to the story. Thanks.

 

Tamagi, thats good news.

Please keep us posted. Am sending in my camera soon.

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Tamagi   

Tamagi
Posted

Update. The M8.2 is back with a new sensor, sensor board and a thorough checkup. All in 14 days. It was sent yesterday through DHL, received it today.

The lady at Leica who handled this was fantastic throughout. In 16 years of using Leicas (on and off), this was my first experience with Solms and I am extremely satisfied.

 

Good luck steinzeug.

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steinzeug   

steinzeug
Posted

Thanks Tamagi!

thats great news to hear!

 

i will keep you informed,

my local dealer is on holiday until the 8th

and leica says it has to go via them

 

best

 

s.

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steinzeug   

steinzeug
Posted
Update. The M8.2 is back with a new sensor, sensor board and a thorough checkup. All in 14 days. It was sent yesterday through DHL, received it today.

The lady at Leica who handled this was fantastic throughout. In 16 years of using Leicas (on and off), this was my first experience with Solms and I am extremely satisfied.

 

Good luck steinzeug.

 

 

Tamagi,

 

was your camera still under warranty?

 

s.

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Tamagi   

Tamagi
Posted (edited)

Yes it was. I and the seller thought it was not, but the camera had been in Solms for a screen replacement last year. Leica informed me that the camera had a warranty because of this. Everything went smooth and the vertical line and artifacts are gone.

Btw, I sent the camera to Solms by my own means.

Edited by Tamagi
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steinzeug   

steinzeug
Posted

Update:

 

Good news for me too! still under warranty and being repaired at the moment. Hats off to Leica customer service! people complain about Leica but my experience has been very positive now on two occasions. Its great that there is still a company out there delving in electronics who care. Thankyou Leica!

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steinzeug   

steinzeug
Posted

It´s back! A new sensor, adjusted and cleaned and another years warranty! Thankyou Leica for such great quality support. One of the reasons that make Leica stand out!

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