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M9 problem


alexc

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Brand new camera. After you take a picture it does not show the preview. After pressing "play" button you can see the image but it is broken. you see half of the image and the other half is some kind of lines. Battery was fully charged, Card formatted and I restarted camera taking battery out and putting it back.

 

Did somebody experienced this?

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OK, here's how to check if it's an SD/SDHC card or camera problem.

 

Remove the storage card from the camera and put the baseplate back on. Turn the camera on, it will give an error message "Attention no SD card", ignore this message. Now use the menu to set the "Auto review" option to "Permanent" and any other options you might want.

 

Take a photo. Is the image that's displayed on the screen correct. If it is then you most likely have a card problem, if not then it's the camera.

 

Bob.

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OK, here's how to check if it's an SD/SDHC card or camera problem.

 

Remove the storage card from the camera and put the baseplate back on. Turn the camera on, it will give an error message "Attention no SD card", ignore this message. Now use the menu to set the "Auto review" option to "Permanent" and any other options you might want.

 

Take a photo. Is the image that's displayed on the screen correct. If it is then you most likely have a card problem, if not then it's the camera.

 

Bob.

 

it displays correct for couple seconds and after this goes to broken image again. looks like it is camera.

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Not good. How does the image actually look on the computer - is it broken there too?

 

In any case I would download the firmware 1.002 from the Leica website and install (replace the one that is there) as well as try a couple of other preview options (1 second, 2 seconds, etc). And charge battery all night and look again.

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it displays correct for couple seconds and after this goes to broken image again. looks like it is camera.

As Thorsten says that doesn't look good. You should be able to take seven pictures in succession (fills camera's internal buffer) without an SD card in the camera and be able to scroll between them with the navigation buttons. The only thing you can't do is to zoom in, the low resolution display becomes pixellated. If you've set the preview to be "Permanent" then the images shouldn't be changing after 2 seconds..

 

Bob.

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Thanks everybody.

 

Tried to reinstall firmware, but camera shows the message " file is corrupt".

In addition to strange lines on the display camera behaves wrong. freezes, does not turn on etc

Files however are perfectly fine.

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Thanks everybody.

 

Tried to reinstall firmware, but camera shows the message " file is corrupt".

In addition to strange lines on the display camera behaves wrong. freezes, does not turn on etc

Files however are perfectly fine.

 

 

Use a brand NEW SD card, formatted in a computer, RE-Download the firmware from Leica and place the un-zipped file in the ROOT directory of that card (without ever putting that card in the camera first). Place the SD card in the camera and put the baseplate on. Make sure the battery is freshly and completely charged Turn the camera on and you should get a prompt to update the firmware.

 

If you get the same message then take the camera back to the dealer and get your money back or a BRAND NEW M9, that is if they have one. Camera is FUBAR.

Do not allow the dealer to send it in for repair. You bought a NEW camera NOT one that needs to go away for 1-4 months.

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Use a brand NEW SD card, formatted in a computer, RE-Download the firmware from Leica and place the un-zipped file in the ROOT directory of that card (without ever putting that card in the camera first). Place the SD card in the camera and put the baseplate on. Make sure the battery is freshly and completely charged Turn the camera on and you should get a prompt to update the firmware.

 

If you get the same message then take the camera back to the dealer and get your money back or a BRAND NEW M9, that is if they have one. Camera is FUBAR.

Do not allow the dealer to send it in for repair. You bought a NEW camera NOT one that needs to go away for 1-4 months.

 

Shotist,

 

Thank you very much. This was very useful advise, everything is working fine now. Hopefully it will continue this way. What has to be noted is that all cards(3) I was experimenting with before I followed your advise are not working properly with M9 now. In other camera they work fine.

Thank you again

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Shotist,

 

Thank you very much. This was very useful advise, everything is working fine now. Hopefully it will continue this way. What has to be noted is that all cards(3) I was experimenting with before I followed your advise are not working properly with M9 now. In other camera they work fine.

Thank you again

 

Try formatting those other cards in a PC using FAT32. Then insert them in the camera and format them in the camera.

 

It is best not to swap cards between camera of different makes or models of the same make. Mark all cards as to what camera to use them in and stick to it.

 

Glad I could help.

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Alex, if you don't mind could you tell us which brand and type of SD cards you were using? So far I have had no problems with transcend...but have used the camera very little. Plan on shooting a lot today....

 

Cards I used were San Disk ultra. The problem was not with the cards. I believe there was something wrong withe the firmware file.

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Try formatting those other cards in a PC using FAT32. Then insert them in the camera and format them in the camera.

 

It is best not to swap cards between camera of different makes or models of the same make. Mark all cards as to what camera to use them in and stick to it.

 

Glad I could help.

 

Thank you for the tip. I don't have PC at home. Will try to format cards in the office next week.

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The FAT32 volume format is not an option in Disk Utility in Snow Leopard. Following the syntax given in this thread:

Apple - Support - Discussions - Disk Utility replaced FAT32 with just ...

 

I tried to format a Swiss Army Knife USB memory stick as FAT32. The syntax worked. The syntax given in the thread is:

 

diskutil partitionDisk /dev/disk1 MBRFormat "MS-DOS FAT32" "partition name" 100%

 

My Terminal example, using the volume name SWISSMEMO:

 

 

 

Last login: Sun Oct 4 08:36:04 on ttys000

CEFlynnsMBPC2D:~ ceflynn$ df

Filesystem 512-blocks Used Available Capacity Mounted on

/dev/disk0s2 390050144 229149040 160389104 59% /

devfs 216 216 0 100% /dev

map -hosts 0 0 0 100% /net

map auto_home 0 0 0 100% /home

/dev/disk1s1 1022080 1520 1020560 1% /Volumes/SWISSMEMO

 

 

CEFlynnsMBPC2D:~ ceflynn$ diskutil partitionDisk /dev/disk1 MBRFormat "MS-DOS FAT32" "SWISSMEMO" 100%

Started partitioning on disk1

Unmounting disk

Creating partition map

Waiting for disks to reappear

Formatting disk1s1 as MS-DOS (FAT32) with name SWISSMEMO

Finished partitioning on disk1

/dev/disk1

#: TYPE NAME SIZE IDENTIFIER

0: FDisk_partition_scheme *523.6 MB disk1

1: DOS_FAT_32 SWISSMEMO 523.6 MB disk1s1

CEFlynnsMBPC2D:~ ceflynn$

 

 

I think you should reserve this technique for emergency use only, after verifying that it works with your SD/SDHC cards. A mistake in the disk identifier (in the example, /dev/disk1) would result in reformatting the wrong drive.

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NOTE TO LEICA:

 

It's really bad when you, of all people, make us poor Mac enthusiasts feel disadvantaged! :mad:

 

 

<g>

 

Are sure it's not 'Mac' making you disadvantaged? ;):D

(Ducks, runs for cover, pretends to be asleep............):)

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Shotist,

 

Thank you very much. This was very useful advise, everything is working fine now. Hopefully it will continue this way. What has to be noted is that all cards(3) I was experimenting with before I followed your advise are not working properly with M9 now. In other camera they work fine.

Thank you again

Glad you solved it. Note, however, that it is NOT advisable to switch SD cards between different camera types without formatting the card either in the computer or the camera you are going to use it in. It can crash a camera.

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