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@Buster72 Good to hear that the latest firmware update solved the charging issues on your side. It’s some light of hope at the end of the tunnel. This was one of the first things I wondered about when reading the most recent release notes, but it looks like they kept they it vague.

I haven’t yet used my M11 often enough after the update to give a definitive answer, but I’ll certainly observe the behavior.

Edited by Squad
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FW 2.0.1

The cable is plugged in as one can see in the attached photo. USB charging is set to On. 
The camera is on and the battery remains at 45% for the last 20 mins. I’ll turn the camera off now and see if this changes anything, but I would expect the battery would get charged no matter if the camera is on or off.

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28 minutes ago, mirekti said:

[...] but I would expect the battery would get charged no matter if the camera is on or off.

The manual makes it sound like it doesn't charge when on though, only off or standby:

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1 hour ago, maxpower said:

The manual makes it sound like it doesn't charge when on though, only off or standby:

Not working unfortunately. I even tried to change between Apple and PTP, nothing.

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1 hour ago, mirekti said:

Not working unfortunately. I even tried to change between Apple and PTP, nothing.

What is the watt rating of your charger?  Have you tried a different USB-C cable?  I have had issues with a cheapy cable.  I've read of others having issues with under powered chargers.   Thus my questions.

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53 minutes ago, marchyman said:

What is the watt rating of your charger?  Have you tried a different USB-C cable?  I have had issues with a cheapy cable.  I've read of others having issues with under powered chargers.   Thus my questions.

That was it. I plugged the camera to external charger (instead of cable running off of the PC), and all good.

It could be, the last time I charged it, it was off of the Macbook (usually I charge the battery with Leica charger), and this time I tried to do the same from a PC not realizing the latter might not be providing enough juice.

Thanks for all the help!!!

 

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Just to update everyone on my original post. The issue for me was a hardware malfunction of my copy of the M11. After trying dozens of combinations of chargers and cables, Leica sent in my camera and the power unit on the mainboard was fixed. Now it works - as far as I can tell with all or most charger cable combinations. It’s not particularly picky.

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Unfortunately, I think I have the same issue.. The same cables I use to succesfully charge my Q3 do nothing on the M11, either from a PC or a dedicated 100W pd USB-C charger. I briefly see an icon flash over the charging battery icon, the usb-c charger registers 1W output and then it goes away after ~0.5 seconds. No light on the bottom at all. I've tried turning the USB charging option on in the firmware and off, and changing to PTP mode from Apple MiFi.. no luck. This is firmware 2.01. :(

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3 hours ago, nameBrandon said:

Unfortunately, I think I have the same issue.. The same cables I use to succesfully charge my Q3 do nothing on the M11, either from a PC or a dedicated 100W pd USB-C charger. I briefly see an icon flash over the charging battery icon, the usb-c charger registers 1W output and then it goes away after ~0.5 seconds. No light on the bottom at all. I've tried turning the USB charging option on in the firmware and off, and changing to PTP mode from Apple MiFi.. no luck. This is firmware 2.01. :(

While it is plugged in, have you tried to turn on and back off the M11? 
same like the old issues which i resolved by doing so

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On 11/3/2023 at 7:50 PM, maxpower said:

The manual makes it sound like it doesn't charge when on though, only off or standby:

This is really strange as at least my M11 body was charging more reliable while the camera was turned on (with firmware 2.0).

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Just another data point from my side: Today when I plugged in the USB-C cable into the M11 it charged on the first try with firmware 2.0.1.

The LED shows an unexpected behavior though: The lamp turns on, then it suddenly turns off (this step was the main issue with 2.0), but then after 1–3 seconds it turns on again (which is new), and the charging starts (at least once today, I still have to observe this behavior to gather more data points, because I’m not sure this isn’t placebo).

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Update on my end, I've found two PD battery banks that work to charge via USB-C. My very large battery bank (~100,000mAh) which does 500W out (100w PD via USB-C) and charges everything I've ever tried, doesn't charge the M11. My monitor, which outputs 75W via USB-C PD doesn't charge the M11. My Mac Studio starts charging it and then stops. My M1 Pro macbook charges the M11 just fine. The same cable and my Q3 works perfectly to charge on everything above without any issues.

I'm going to chalk this up to firmware issues for now..

 

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  • 1 month later...
28 minutes ago, Derbyshire Man said:

Sorry to resuscitate this thread. I’m on holiday, in France with my £8000 camera which has USB charging. Only it doesn’t. 
 

Anyone got any further tips?

What’s the power rating of the charger you’re using?

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2 hours ago, Derbyshire Man said:

I’ve got a couple, one apple 20w, another 45w anker and a 15w. I’ve also got a selection of cables, some of which definitely work at home with my apple studio. The charging symbol and power symbol come on, the green light flashes for about 6s and then stops.

Actually, checked the bigger charger is 5vx3A/9vx3A/15vx2a/20vx1.5A

I don't know what the camera is looking for in terms of voltage/amps.

It's not the worlds greatest capacity battery so no idea why it's so sniffy, all of my Fuji cameras manage in-camera charging just fine.

I was just in a ski shop where I'm staying and there was a bloke hiring skis (he said he'd never been skiing before) who was wearing a silver M11 around his neck in the ski shop. It does make one wonder whether more effort has been put into the marketing and jewellery element than the camera as a working tool (USB issues along with freezing & file loss).

Maybe if they had fewer ambassadors/youtubers and more product and software engineers they'd turn out a reliable product?

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Update:

I tried every combo of lead, charger and camera on/off described. No success. In the end I hit upon removing the battery with the camera switched on. I then switched it on and off again. There was a sad micro flash from the red light and then of course nothing. I left it switched on without battery for about 30 seconds. Then replaced the battery, switched on and connected the USB C lead from the 25-30W charger. Flashing green light! Unlike previously however it stayed flashing beyond six seconds and continued to flash even when I switched the camera off. 5 minutes later still flashing!

I'm going to bed now and will update in the morning.

I hope it works as despite the issues it's such a beautiful camera when it actually does what the marketing blurb says it will!

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Have you tried a decent high-power cable?

 

 

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