Richard T Posted October 31, 2020 Share #1 Posted October 31, 2020 Advertisement (gone after registration) Hi All, the shutter on my M10 appears to stay open. When I take the lens off the sensor is seen rather than the shutter. The exposure settings are fine in LV but when LV is off, the exposure settings result in a vastly over-exposed image. Any suggestions would be gratefully received. Thanks! Link to post Share on other sites More sharing options...
Advertisement Posted October 31, 2020 Posted October 31, 2020 Hi Richard T, Take a look here Shutter issues. I'm sure you'll find what you were looking for!
lucerne Posted October 31, 2020 Share #2 Posted October 31, 2020 41 minutes ago, Richard T said: Hi All, the shutter on my M10 appears to stay open. When I take the lens off the sensor is seen rather than the shutter. The exposure settings are fine in LV but when LV is off, the exposure settings result in a vastly over-exposed image. Any suggestions would be gratefully received. Thanks! My first move would be to remove and refit the fully charged battery and to "reset" the camera via the menu. Check your exposure setting is on "A". then report back to the forum. 1 Link to post Share on other sites More sharing options...
Richard T Posted October 31, 2020 Author Share #3 Posted October 31, 2020 Thank you, battery is currently on charge - I will report back. R Link to post Share on other sites More sharing options...
farnz Posted November 1, 2020 Share #4 Posted November 1, 2020 It does sound like a stuck shutter but let's get the 'easy' stuff out of the way first - your shutter speed dial isn't sitting on B (bulb) is it? Also, if your exposure is set to anything other than centre-weighted then even when LiveView is off and your shooting focussing with the rangefinder the shutter will open because the sensor reads the exposure. In centre-weighted the camera reads the exposure from light that's reflected off the white part of the shutter curtains so they need to stay closed until the shutter release is activated. If it was my camera and the shutter is stuck and the camera was not within its warranty period then I'd hold my M10 in my right hand and give the underside of the other end a few firm but gentle smacks against the heel of my left hand to try to release the shutter. It worked on a few occasions with my M8. Pete. 2 1 Link to post Share on other sites More sharing options...
scott kirkpatrick Posted November 1, 2020 Share #5 Posted November 1, 2020 There is a setting for shutter cleaning. Perhaps that is what the camera thinks you want to do. 1 Link to post Share on other sites More sharing options...
mujk Posted November 1, 2020 Share #6 Posted November 1, 2020 (edited) 8 hours ago, farnz said: Also, if your exposure is set to anything other than centre-weighted then even when LiveView is off and your shooting focussing with the rangefinder the shutter will open because the sensor reads the exposure. In centre-weighted the camera reads the exposure from light that's reflected off the white part of the shutter curtains so they need to stay closed until the shutter release is activated. What you describe above is the Advanced metering mode that can be found e.g on the M (240). At least my M10 doesn't have this mode. Otherwise, I suggest the same ways to check for a solution. If the shutter stays open even after resetting the camera and removal of the battery, it has to be a mechanical fault of some sort. In that case the suggested gentle slap is unlikely to make things worse. If this doesn't fix the problem, the only alternative is to send the camera to Leica for shutter replacement (I don't think they repair these shutters). Edited November 1, 2020 by mujk Link to post Share on other sites More sharing options...
lucerne Posted November 1, 2020 Share #7 Posted November 1, 2020 Advertisement (gone after registration) 46 minutes ago, mujk said: What you describe above is the Advanced metering mode that can be found e.g on the M (240). At least my M10 doesn't have this mode. Otherwise, I suggest the same ways to check for a solution. read the thread from the beginning. The OP states that he has an M10. Link to post Share on other sites More sharing options...
mujk Posted November 1, 2020 Share #8 Posted November 1, 2020 (edited) 15 minutes ago, lucerne said: read the thread from the beginning. The OP states that he has an M10. Yes, and that was exactly the reason for my comment. @farnz suggested to check that Advanced mode is not turned on and I tried to explain that it doesn't exist on an M10. Edited November 1, 2020 by mujk Link to post Share on other sites More sharing options...
farnz Posted November 1, 2020 Share #9 Posted November 1, 2020 1 hour ago, mujk said: What you describe above is the Advanced metering mode that can be found e.g on the M (240). At least my M10 doesn't have this mode. Otherwise, I suggest the same ways to check for a solution. If the shutter stays open even after resetting the camera and removal of the battery, it has to be a mechanical fault of some sort. In that case the suggested gentle slap is unlikely to make things worse. If this doesn't fix the problem, the only alternative is to send the camera to Leica for shutter replacement (I don't think they repair these shutters). Ah, that was an assumption on my part from my M240. I don't recall using my M10 in the same way and assumed it would be the same so thanks for the correction. Pete. Link to post Share on other sites More sharing options...
NigelG Posted November 1, 2020 Share #10 Posted November 1, 2020 The shutter appeared to stick open once on my M240. Taking a frames in the usual way did not reset it but I did eventually get it to close with a fresh battery and turning LV on and off. It lead me to think that it was being held open by a software issue/glitch related to LV rather than a mechanical fault - and it has been flawless ever since... Link to post Share on other sites More sharing options...
Richard T Posted November 1, 2020 Author Share #11 Posted November 1, 2020 First, may I thank you all very much for your help. I charged the battery, realised that I was not running the latest firmware and so I updated that. I then formatted the Sandisk on the computer and put it back in. None of that made any difference, save for a while the buttons on the back of the camera stopped functioning! They then came back on and so I went into the menu and checked the metering mode and ensured it was centre-weighted, sadly that did not work. I checked the sensor cleaning function and did that three times, no luck. Then I turned LV on and off several times, but again, no luck. Finally, being just out of warranty, I tried farnz's suggestion, held the camera in my right hand and smacked it a couple of times against the heel of my left hand, firmly but not heavily, no luck. I tried it again, it WORKED!! the shutter has released and is back in place. I was concerned not to put the range-finder focusing out of sync (I am not sure how delicate it is), but it's fine. Finally, as the shutter now functions again, the metering is once again working accurately. What a relief, particularly as we are about to re-enter lockdown. It will be very interesting to see if it happens again, but for now it's all working and I am very grateful to everyone for all your advice. What a great thing it is to have such a kind community of people with good experience who are available and willing to take the time to help a fellow Leica user. Thank you and all the best, Richard 2 3 Link to post Share on other sites More sharing options...
farnz Posted November 2, 2020 Share #12 Posted November 2, 2020 I'm very glad to hear that it worked for you, Richard. Pete. Link to post Share on other sites More sharing options...
Maarten Posted November 3, 2020 Share #13 Posted November 3, 2020 Richard, I would like to recommend to report your issue to the Leica service department in Wetzlar. You can use the description given above and include your camera serial no. My almost new camera developed a shutter fault once every so many shots (overexposure of half the picture). I reported it in Wetzlar and agreed that when it would happen again a repair would be needed. It did happen again (of course), I took my camera to Wetzlar and it was taken into repair with zero discussion. Three weeks later it came back better than new. In or just out of warranty: I wouldn't worry too much about that. 1 Link to post Share on other sites More sharing options...
Richard T Posted November 3, 2020 Author Share #14 Posted November 3, 2020 Maarten, thank you very much for this advice. As you experienced, having happened the once, it seems likely that it will happen again and from what you write it also seems likely that this is a recognised fault, even down to the overexposure of half the picture, which describes precisely what was happening. I am going to take your advice and contact the Service Dept in Wetzlar. I will let you know what they say. Thank you once again. Richard 1 Link to post Share on other sites More sharing options...
Good To Be Retired Posted November 6, 2020 Share #15 Posted November 6, 2020 On 11/1/2020 at 11:35 AM, Richard T said: I tried farnz's suggestion, held the camera in my right hand and smacked it a couple of times against the heel of my left hand, firmly but not heavily, no luck. I tried it again, it WORKED!! This is an absolutely delightful story and gave me a welcome giggle this morning 1 Link to post Share on other sites More sharing options...
Richard T Posted November 6, 2020 Author Share #16 Posted November 6, 2020 Hi, I am pleased to have cheered up your day, hopefully it might have taken your mind off an election!😄 In fact the camera body is now going back to Wetzlar for a full service. I spoke to Leica and they advised sending it back. It was good advice because, sadly, the shutter has already stuck again! On balance it is a relief, otherwise I would probably have spent too much time waiting for it to happen again. I am hoping that it won't take too long to come back. Good luck! Link to post Share on other sites More sharing options...
erniethemilk Posted November 6, 2020 Share #17 Posted November 6, 2020 2 hours ago, Richard T said: Hi, I am pleased to have cheered up your day, hopefully it might have taken your mind off an election!😄 In fact the camera body is now going back to Wetzlar for a full service. I spoke to Leica and they advised sending it back. It was good advice because, sadly, the shutter has already stuck again! On balance it is a relief, otherwise I would probably have spent too much time waiting for it to happen again. I am hoping that it won't take too long to come back. Good luck! Sorry to hear that. Keep us updated! Link to post Share on other sites More sharing options...
Richard T Posted November 26, 2020 Author Share #18 Posted November 26, 2020 Dear All, the M10 went back to Leica, they paid the postage. They replied by email explaining that they had looked at the camera and were going to replace the shutter. I got home today to discover my M10 had arrived back, that’s a turnaround in less than three weeks. They have replaced the shutter, done a complete clean and service, including recalibrating the range finder. All of this at no cost to me, despite the fact that the camera was 3 months out of warranty. What an exceptional service, I am so impressed. I know that they are very expensive cameras, but the service is outstanding. Thank you all once again for your help. Richard 5 Link to post Share on other sites More sharing options...
stephan54 Posted November 26, 2020 Share #19 Posted November 26, 2020 Thank you for the update. Link to post Share on other sites More sharing options...
mheine Posted November 28, 2020 Share #20 Posted November 28, 2020 Am 26.11.2020 um 23:12 schrieb Richard T: Dear All, the M10 went back to Leica, they paid the postage. They replied by email explaining that they had looked at the camera and were going to replace the shutter. I got home today to discover my M10 had arrived back, that’s a turnaround in less than three weeks. They have replaced the shutter, done a complete clean and service, including recalibrating the range finder. All of this at no cost to me, despite the fact that the camera was 3 months out of warranty. What an exceptional service, I am so impressed. I know that they are very expensive cameras, but the service is outstanding. Thank you all once again for your help. Richard Glad to hear that you got that lucky! I have a stucked shutter as well, send it to Leica at November the 2nd and have to pay around 750 Euro to replace the shutter. The camera is out of warranty but was already last year on April at Wetzlar for checking. Now, almost 4 weeks later I'm still waiting for my M10 (I live in Germany) to get back and they haven't fixed it until now. And even more worse, I have to get in contact with them by myself because they're not informing me at all. Link to post Share on other sites More sharing options...
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