MacOS and D-Lux 7 images

[ho_co]

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Probably already answered many times. Sorry for the repeat.

Does anyone know whom to contact at Apple in regard to getting the D-Lux 7's raw files recognized in MacOS High Sierra? (2011 computer; High Sierra is latest compatible OS.)

Apple says to contact Leica because the camera files may not be compatible with the OS. That doesn't ring true to me...

Or would it be best just to forget about it? 

Thanks!

Edited October 21, 2020 by ho_co

[jrethorst]

Compatibility of a file with an OS is not an issue here; the question is compatibility of a file with a program. Adobe's Camera Raw and the appropriate plugin are what you need. These are available for your OS. See Adobe's website.

[ho_co]

2 hours ago, jrethorst said:

Compatibility of a file with an OS is not an issue here; the question is compatibility of a file with a program.... 

 Thank you. I tried to make that point to the Apple technician. Indeed, Adobe's programs work fine with the D-Lux 7 files. 

But Apple has built into its OS the framework for interpreting raw files, so that one can preview a file from the Finder without the need of viewing it in a program. And for that reason, Apple apps such as Preview also can't read the D-Lux 7 files.

My Ms, my previous D-Luxes, my Nikons, my Sony can all be read directly from the Finder. It seems to me since Apple has chosen to make raw deciphering part of their OS but hasn't seen fit to accommodate the D-Lux 7, that the Apple tech who told me that the camera's files may not be compatible with the System is in error.

[jrethorst]

> But Apple has built into its OS the framework for interpreting raw files, so that one can preview a file from the Finder without the need of viewing it in a program.

Aha. I didn't know that. You're more current than this El Capitan user. Sorry for the bandwidth.

[ceflynn]

Apple publishes lists of which cameras are supported by which operating system versions. Example:

Digital camera RAW formats supported by iOS 12 and macOS Mojave

https://support.apple.com/en-us/HT211241

The Apple Knowledge Base article is linked from the support page for RAW Power.

https://gentlemencoders.com/support/

 

 

 

[zeitz]

Apple is not going to make more changes to High Sierra, Mojave or even Catalina.  Apple is "woke" for sustainability, except for its own products.

[ceflynn]

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If I recall correctly, I have seen cases in which Apple added support for a new camera to an operating system older than the current one. I do not recall whether the operating system was so old that it would not be getting any updates other than crucial security updates. Apple tpyically supports the most recent system software, and the two generations before it. These days, High Sierra, which I am still using, gets only security updates and Safari updates.

I do recall reading years ago, when Apple's Aperture program was still being sold and supported, that support for a camera was taken quite seriously by Apple, and that thousands of test images were involved in providing support for each camera model. The lead developer for Aperture is the developer for RAW Power.

Edited December 13, 2020 by ceflynn

[ho_co]

Of course, when Apple switched from JPEG to HEIC in its phone cameras and iOS, support for HEIC was added to High Sierra.

Different strokes for different folks, I guess. 🙂

And clearly, there are more recent iPhones and iPads in the world than D-Lux 7s.

Thanks to everybody for your insights and links.

[zeitz]

1 hour ago, ho_co said:

Of course, when Apple switched from JPEG to HEIC in its phone cameras and iOS, support for HEIC was added to High Sierra

High Sierra and HEIC were introduced in 2017.  So High Sierra was the latest macOS at the time.