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SL2 crashing after firmware 2.0 update

Shashinka

By Shashinka
in Leica SL System

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Shashinka

Shashinka

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Apologies if this topic is already in the system by me, but for some reason I could not find what I had posted.

Anyway the issue I seem to be having since updating the firmware to v2.0 is that I have had a couple of crashes, or my camera locking up.  The on/off button does nothing, the OLED display and LCD are still on.  The only remedy to reset is to remove the battery.  So far its happened 3 times.  Anybody else experiencing this?

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michali

michali

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38 minutes ago, Shashinka said:

Apologies if this topic is already in the system by me, but for some reason I could not find what I had posted.

Anyway the issue I seem to be having since updating the firmware to v2.0 is that I have had a couple of crashes, or my camera locking up.  The on/off button does nothing, the OLED display and LCD are still on.  The only remedy to reset is to remove the battery.  So far its happened 3 times.  Anybody else experiencing this?

I suspect your SD card may be the culprit. I had similar issues until I changed SD cards. Try a different SD card.

Another point to consider-  are you perhaps using the same card that you downloaded the firmware to & if so did you format the card afterwards?

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Shashinka

Shashinka

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41 minutes ago, michali said:

I suspect your SD card may be the culprit. I had similar issues until I changed SD cards. Try a different SD card.

Another point to consider-  are you perhaps using the same card that you downloaded the firmware to & if so did you format the card afterwards?

Thanks for the suggestion.  Both cards are newer than the upgrade, both Sony Tough G Series.  I will reformat them again and keep and eye out.  The upgrade was done and nothing untoward happened until a couple of weeks ago.  Its not a frequent issue which is more frustrating and harder to isolate.

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michali

michali

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1 hour ago, Shashinka said:

Thanks for the suggestion.  Both cards are newer than the upgrade, both Sony Tough G Series.  I will reformat them again and keep and eye out.  The upgrade was done and nothing untoward happened until a couple of weeks ago.  Its not a frequent issue which is more frustrating and harder to isolate.

If my memory serves me correctly (I may be wrong) I seem to remember reading somewhere that there were issues with the Sony Tough cards.

Edit- Here's a link regarding a recall on Sony cards, the problem appears to apply to video, but could be an issue in any event-

Sony Recalls TOUGH SD Cards Due to Data Corruption

For good measure try another brand of card & see if the problem comes up again.

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Shashinka

Shashinka

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12 hours ago, michali said:

If my memory serves me correctly (I may be wrong) I seem to remember reading somewhere that there were issues with the Sony Tough cards.

Edit- Here's a link regarding a recall on Sony cards, the problem appears to apply to video, but could be an issue in any event-

Sony Recalls TOUGH SD Cards Due to Data Corruption

For good measure try another brand of card & see if the problem comes up again.

Thank you again.  I did see this issue a while back and checked my cards were not part of the recall.  I agree, perhaps a time using my other Sandisk cards to see if the issue is still there.

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Simsseer

Simsseer

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Within 14 days after the first contact I received a replacement card from another production batch. What surprised me was that this card and the plastic case were not in the original packaging in which the cards were found when I bought them new.

I hope the error will not occur again.

 

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Shashinka

Shashinka

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1 hour ago, Max EPR said:

I am also having similar SL2 lockup issues. Although not for the past 5 days since I followed the Leica Service suggestion to reformat my 128GB V90 Sony and ProGrade cards with "SD Card Formatter" https://www.sdcard.org/downloads/formatter/.  

Hopefully this solved the issue.

I will also try this formatting tool. Thank you. 

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Lucio

Lucio

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On 7/9/2020 at 22:48, Max EPR said:

Ho anche problemi di blocco SL2 simili. Anche se non negli ultimi 5 giorni da quando ho seguito il suggerimento del servizio Leica di riformattare le mie schede Sony e ProGrade V90 da 128 GB con "SD Card Formatter" https://www.sdcard.org/downloads/formatter/.  

Si spera che questo abbia risolto il problema.

After 4 months of life of my SL2 sent today to Leica Wetzlar for repeated blockages........ still hard to believe that this could happen to such an expensive camera. I also replaced the SDXC with the most expensive ones on the market

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dathinc

dathinc

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21 hours ago, Lucio said:

After 4 months of life of my SL2 sent today to Leica Wetzlar for repeated blockages........ still hard to believe that this could happen to such an expensive camera. I also replaced the SDXC with the most expensive ones on the market

Lucio did you get your camera back yet? What did Leica report back? I'm having the same issue.

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