M9reno Posted October 25, 2019 Share #1 Posted October 25, 2019 Advertisement (gone after registration) The old Leica Owners’ Area has been recently transformed to the “Leica Account”. However, the vast majority of the registration information I had placed in the old site (camera serial numbers, price, and related info.) seems to have disappeared. Only five or six products are now listed under My Products. The rest (a fairly large number of new and second-hand items) are now nowhere to be seen. Temporary glitch or massive loss of data? Have others been affected? Many thanks. Link to post Share on other sites More sharing options...
Advertisement Posted October 25, 2019 Posted October 25, 2019 Hi M9reno, Take a look here “Leica Account” at club.leica-camera.com. I'm sure you'll find what you were looking for!
Ecar Posted October 25, 2019 Share #2 Posted October 25, 2019 I can't even login... Link to post Share on other sites More sharing options...
dau Posted October 25, 2019 Share #3 Posted October 25, 2019 It did not recognize my password at first. After the change of password the system still held my account information and all of the two products I had registered. I then unregistered the two products and registered the newer ones. That turned out to be a bit confusing, but in the end I managed to register all but one, the venerable Summicron-C which they don't appear to know. The Summicron-T isn't known, either, but they accept the Summicron-TL instead. Link to post Share on other sites More sharing options...
M9reno Posted October 25, 2019 Author Share #4 Posted October 25, 2019 What a mess...! 1 Link to post Share on other sites More sharing options...
M9reno Posted October 30, 2019 Author Share #5 Posted October 30, 2019 I've written to the CS software team and they're taking care of completing the migration. Already the site has improved. Link to post Share on other sites More sharing options...
lykaman Posted October 30, 2019 Share #6 Posted October 30, 2019 On 10/25/2019 at 9:54 AM, M9reno said: What a mess...! +1 Link to post Share on other sites More sharing options...
pedaes Posted October 30, 2019 Share #7 Posted October 30, 2019 Advertisement (gone after registration) Just for balance - had no trouble at all migrating to new account following the clear instructions on 'how to'. Link to post Share on other sites More sharing options...
jaapv Posted October 30, 2019 Share #8 Posted October 30, 2019 It is quite beyond me why this had to be redesigned. There was nothing wrong with the system as it was. 2 Link to post Share on other sites More sharing options...
TomB_tx Posted October 30, 2019 Share #9 Posted October 30, 2019 As some server operating systems hit end-of-life in the near future, many companies are having to migrate to new servers. That has hit two of my customer companies, with similar problems. Link to post Share on other sites More sharing options...
CVickery Posted November 3, 2019 Share #10 Posted November 3, 2019 I liked the old site. I used it as a sort of online inventory of my Leica products...now several are missing and can't be added. I contacted customer support and they are working on it. Link to post Share on other sites More sharing options...
CVickery Posted November 3, 2019 Share #11 Posted November 3, 2019 50 minutes ago, CVickery said: I liked the old site. I used it as a sort of online inventory of my Leica products...now several are missing and can't be added. I contacted customer support and they are working on it. Works now! Link to post Share on other sites More sharing options...
UliWer Posted November 3, 2019 Share #12 Posted November 3, 2019 The items I registered before are all still there - though not the photos I uploaded for them. I remember they announced long ago that the photos would be lost with an update of the site. I tried to register some more items - and found out that the new "functions" are a P.i.t.a (to put it kindly...) The Elmarit-M (III) 1:2/28mm No.11904 is listed - but when I entered my serial number, they tell me that it does not fit the item. (All other data bases I know tell me that my lens is one of a batch of 1000 produced in 1981). The site knows my lens better. The 35mm Summilux pre-asph. is not listed - at least not in its usual built; I only find some "platin", "titan" and even a "gold" version. No Super-Angulon; the only screw-mount lens listed is a 1:1,4/50mm Summilux...; no R-lenses. I cannot imagine, whom they paid to make up such a mess. Link to post Share on other sites More sharing options...
lykaman Posted November 3, 2019 Share #13 Posted November 3, 2019 23 minutes ago, UliWer said: The items I registered before are all still there - though not the photos I uploaded for them. I remember they announced long ago that the photos would be lost with an update of the site. I tried to register some more items - and found out that the new "functions" are a P.i.t.a (to put it kindly...) The Elmarit-M (III) 1:2/28mm No.11904 is listed - but when I entered my serial number, they tell me that it does not fit the item. (All other data bases I know tell me that my lens is one of a batch of 1000 produced in 1981). The site knows my lens better. The 35mm Summilux pre-asph. is not listed - at least not in its usual built; I only find some "platin", "titan" and even a "gold" version. No Super-Angulon; the only screw-mount lens listed is a 1:1,4/50mm Summilux...; no R-lenses. I cannot imagine, whom they paid to make up such a mess. Probably the people Boeing fired!! 3 Link to post Share on other sites More sharing options...
willeica Posted November 3, 2019 Share #14 Posted November 3, 2019 Working, but not in any recognisable order. Previously they were in the order in which they were entered. IT and Software have never been a strong points with Leica. 11 minutes ago, UliWer said: I cannot imagine, whom they paid to make up such a mess. I hope that they did not pay much. They have made something that was useful, much less useful. They are not alone in this. Apple, Google, Adobe etc regularly make unannounced changes which make their products and services worse than they were before. One thing fellow readers might have noticed is the question at the bottom about what other corresponding camera makes do I use. I don't intend to provide this, but I have clicked the 'other' box. If they ask what this includes, I will mention Vest Pocket Kodaks, Reids, Corfields, a Leotax and a Sinar (owned by Leica, of course) which I used at a large format workshop today. That should have the gnomes of Wetzlar scratching their heads. Most of the very large number of Leica items that I have registered are vintage items and so I would be providing the most relevant information. William Link to post Share on other sites More sharing options...
oldwino Posted November 7, 2019 Share #15 Posted November 7, 2019 Not really working. After having to reset my password (it couldn't find me with the old one), it shows I have nothing registered. I have tried to re-register my M-D, for example, but it says that number is already registered. All of my old lenses and cameras (my barnacks and my M2, all of my LTM lenses), previously registered , are gone. And, it seems you can only register current products. So, pretty useless right now. What was it I read recently, about Leica moving more into software design? Ha! Link to post Share on other sites More sharing options...
Exodies Posted November 7, 2019 Share #16 Posted November 7, 2019 Similar symptoms to using the wrong username Link to post Share on other sites More sharing options...
M9reno Posted November 19, 2019 Author Share #17 Posted November 19, 2019 It’s still impossible to register non-current products on the site. Whether you want to register a Leica I, or even an M7 that was not sold as a set, you’re out of luck. Link to post Share on other sites More sharing options...
LucisPictor Posted November 19, 2019 Share #18 Posted November 19, 2019 I needed to reset the password (which is obligatory!) and then it worked fine. All my items are listed. Link to post Share on other sites More sharing options...
LucisPictor Posted November 19, 2019 Share #19 Posted November 19, 2019 vor 6 Stunden schrieb M9reno: It’s still impossible to register non-current products on the site. Whether you want to register a Leica I, or even an M7 that was not sold as a set, you’re out of luck. THAT really is a nuisance! Link to post Share on other sites More sharing options...
M9reno Posted December 3, 2019 Author Share #20 Posted December 3, 2019 Update from Wetzlar: “Please be informed that the technical implementation of the new ‘Leica Accounts’ is not yet complete. We still work on it and it will still take a few weeks before the new Leica Account is fully available again. Unfortunately, a some older, analogue Leica products can not be registered at the moment.These categories will be available again in the foreseeable future. Thank you for your understanding.” 1 1 Link to post Share on other sites More sharing options...
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