Failure to shut down/freeze up's

[MikeD70]

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Yesterday, while reviewing a few frames, my Q locked into one shot, and would not move or shut down.  Removed the battery, and re-started, it was fine.  I had just upgraded the firmware the day before from 3 to 3.1.  Any ideas??  I have seen a few Fuji X100's act this way, for no reason, but didn't expect it from Leica.  Could this be related to the firmware upgrade?  Thanks!

[stuny]

It could also be like an other computer random anamaly

[Leica Guy]

I had a lockup when trying to use a UHS-II SD card in my Q. I went back to UHS-I cards and never a problem. 

[MikeD70]

 

Now that you mention it, I think it was a UHS-II card.  I have several and had used one by mistake.   Good tip, thanks!  Now, if I could just disable this darn video record button. (come on firmware upgrade???)

[Leica Guy]

5 minutes ago, MikeD70 said:

 

Now that you mention it, I think it was a UHS-II card.  I have several and had used one by mistake.   Good tip, thanks!  Now, if I could just disable this darn video record button. (come on firmware upgrade???)

I never had a lockup while using UHS-I cards. I used Sandisk Extreme Pro cards. Shortly after installing a UHS-II card, I had a lockup similar to yours. I had to remove the battery to get the camera back working normally. I switched back to the slower cards and didn’t see the problem again.

Good luck on the video button. It’s kind of ghetto, but you could put a little cap over it with gaffers tape and that would remove the potential of pushing it. I occasionally accidentally pushed it, but mostly learned to just avoid that area. A minor annoyance. 

[bags27]

24 minutes ago, MikeD70 said:

 

Now that you mention it, I think it was a UHS-II card.  I have several and had used one by mistake.   Good tip, thanks!  Now, if I could just disable this darn video record button. (come on firmware upgrade???)

Mine locked up early on as I didn't realize I had put myself into the video screen and was videoing rather than shooting singles, and continual presses of the shutter just locked up the camera. 

[MikeD70]

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Another distinct possibility, in my case.  I've put all my other cameras away, sort of immersion therapy, Leica style!  Problem will be finding a reason to get those others out.

(love the quote, by the way!)

[Andre667]

I want to just add my own experience to this thread. I recently bought a Q in pristine condition here in Tokyo, not a single scratch on it, but a month after buying it this strange freezing issue started, I tried using older/slower cards to no avail, different batteries as well. I eventually figured out it would only freeze if I used autofocus (I pretty much didn’t use any autofocus for the first month which is why it took a while for the issue to crop up). So probably memory related since the processor is working harder because of the autofocus? Not sure…would love to hear others’ opinion. I can’t return it, bought it from a private seller, but since I’m very comfortable not using autofocus again it’s actually not a problem for me. 

[DenverSteve]

The first thing I would do is get it evaluated and repaired. There's no, zero, reason an auto-focus camera should freeze up because of using autofocus.

As far as the previously mentioned problem with UHS II cards. I find that a bit silly. I've used UHS II exclusively for a long time, on all my Leicas, and never had an issue.  Especially since that's what Leica recommends.  I buy them by the dozen and keep dozens around.