Shootist Posted July 23, 2007 Share #1 Posted July 23, 2007 Advertisement (gone after registration) After posting about a problem I have with a Impact brand M8 battery B&H contacted me directly and is making everything right. Now that is what I call service. Thank you B&H. Always been a pleasure doing business with you. Link to post Share on other sites More sharing options...
Advertisement Posted July 23, 2007 Posted July 23, 2007 Hi Shootist, Take a look here B&H Photo-Video comes through for customer. I'm sure you'll find what you were looking for!
henryp Posted July 26, 2007 Share #2 Posted July 26, 2007 Thank you B&H. Always been a pleasure doing business with you.Our pleasure. Glad we could help. Link to post Share on other sites More sharing options...
AGeoJO Posted July 26, 2007 Share #3 Posted July 26, 2007 Mistakes do happen, especially as one of the largest on-line (and brick&mortar) stores that generates a sizeable volume as B&H does. As long as there is somebody at a higher level, lke Henry at B&H, that can step in and rectify problems, it is all good. Link to post Share on other sites More sharing options...
Guest guy_mancuso Posted July 26, 2007 Share #4 Posted July 26, 2007 Henry nice to see you here on the forum. It's always nice to see some of the Leica dealers on here and helping others and partcipating . Actually i am here in NY this week and need to come back to the store to exchange my +2 diopter for a 1.5 one, too strong. As always and for the last 30 years of doing business with B&H . I have always been treated very well both on line and in the store , which is the coolest photo store on the planet and any chance to come in i do make it a point. Actually sent my wife in last year and she was amazed at the place , for anyone traveling to NY do make a visit to B&H and check out the store and the friendly staff, but leave your credit card home. It's a place to really lose the bank account. LOL Link to post Share on other sites More sharing options...
Bill W Posted July 26, 2007 Share #5 Posted July 26, 2007 I second what Guy has stated, I was in NY for a conference and made a point to go by B&H. I could not believe what a cool store it is. The most unique thing other thatn the fact they seem to have everyting photographically imaginable, is the conveyor system running through the store literally everywhere. Worth the trip if you are anywhere close. Link to post Share on other sites More sharing options...
DaveEP Posted July 26, 2007 Share #6 Posted July 26, 2007 I agree with everything said. When visiting NY, my wife will make straight for Macy's, Channel, Louis Vuitton etc, while I make straight for B&H Sad really, but so true. Link to post Share on other sites More sharing options...
henryp Posted July 26, 2007 Share #7 Posted July 26, 2007 Advertisement (gone after registration) Thank you. We hope you guys are going to be REAL happy this Autumn when the 2nd floor opens and the store's size is doubled. Link to post Share on other sites More sharing options...
DaveEP Posted July 26, 2007 Share #8 Posted July 26, 2007 Thank you. We hope you guys are going to be REAL happy this Autumn when the 2nd floor opens and the store's size is doubled. Arrgghh! You should not have told me that!!! Link to post Share on other sites More sharing options...
Guest guy_mancuso Posted July 26, 2007 Share #9 Posted July 26, 2007 Time for a fresh credit card. LOL Link to post Share on other sites More sharing options...
osera Posted July 26, 2007 Share #10 Posted July 26, 2007 That's it. No more trips to NY! And would you mind shutting down your website? Thanks. Link to post Share on other sites More sharing options...
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