arao Posted July 26, 2018 Share #1 Posted July 26, 2018 Advertisement (gone after registration) Dear All The M10 was not used since March this year, and very sparingly before that (bought it in December, 2017). Today I see that it does not work properly at all. The camera was reset to default settings. The SD card was checked on a laptop and formatted on this M10 itself. The lens and battery were checked OK with another M10. So obviously no issues with these components. Issues: 1. Upon turning on the camera, the red LED at bottom left corner is on for a long time and then it goes off. The frame lines in the viewfinder are lit, and the menu system works, but not the thumbwheel. 2. When the shutter button is pressed, two clicks are heard. 3. Then upon pressing the PLAY button, the message says that there are no images to display. 4. Upon pressing LV, the message says - no lens mounted. This continues even after the lens is unmounted and then mounted, as well as with another lens. 5. The camera shows the battery as having 0% charge (the same battery on another M10 shows 100% charge as the battery has been recently charged). 6. The backup battery is not getting charged at all, and every time the main battery is removed the date and time go back to the factory default values. Has anyone else encountered these or similar problems, and has any suggestions on how to fix it? Or is sending it back to Leica the only option? Many thanks Anand Link to post Share on other sites More sharing options...
Advertisement Posted July 26, 2018 Posted July 26, 2018 Hi arao, Take a look here Leica M10 stopped working. I'm sure you'll find what you were looking for!
jaapv Posted July 26, 2018 Share #2 Posted July 26, 2018 is sending it back to Leica the only option? It appears to me that it is. You could try cleaning the battery contacts in the camera and leaving it overnight with a charged battery, but that is a slim hope. Did you keep it in a moist environment? 1 Link to post Share on other sites More sharing options...
Bill W Posted July 26, 2018 Share #3 Posted July 26, 2018 Just goes to show that you need to use your M on a regular basis. Not sure if it would have helped here but who knows. 1 Link to post Share on other sites More sharing options...
Guest Posted July 26, 2018 Share #4 Posted July 26, 2018 Sorry to hear this arao.........But don't mess around with it trying to correct the problem, it has to go back to Leica so you can get it resolved under warranty. It's a real pain, but I don't think you've any other best choice. Good luck! Link to post Share on other sites More sharing options...
arao Posted July 26, 2018 Author Share #5 Posted July 26, 2018 (edited) It appears to me that it is. You could try cleaning the battery contacts in the camera and leaving it overnight with a charged battery, but that is a slim hope. Did you keep it in a moist environment? It was kept in a electric dry cabinet, so humidity is not an issue. Yes, sending it back to Leica. Thanks! Edited July 26, 2018 by arao 1 Link to post Share on other sites More sharing options...
Frankie Posted July 30, 2018 Share #6 Posted July 30, 2018 I monitor this and other Leica forum for "sudden death" reports like this...not encouaging for buying a new "Leica", especailly my 40+ year old M2 still works fine every time 1 Link to post Share on other sites More sharing options...
jaapv Posted July 30, 2018 Share #7 Posted July 30, 2018 Advertisement (gone after registration) I don't think you found many...But still, it is an electronic device like any other digital camera; a certain percentage of electronic circuits do fail, usually abruptly. My M3 locked up suddenly a few weeks ago after non-use for a year. Link to post Share on other sites More sharing options...
Gobert Posted July 30, 2018 Share #8 Posted July 30, 2018 (edited) This forum, like many others, works as a magnet for problems. I’m active on fora dealing with cars, camera’s, watches, lingerie, campers and it’s everywhere the same. Edited July 30, 2018 by Gobert Link to post Share on other sites More sharing options...
wizard Posted July 30, 2018 Share #9 Posted July 30, 2018 (edited) Non-use for an extended period of time (say, 6 months and upwards) is bad for all sort of cameras, be they digital or film cameras. With digital cameras, the battery is likely to suffer permanent damage due to the battery being deep discharged. With film cameras, mechanical components are prone to stick, causing shutter failures or malfunctions. All cameras should be given a workout every 3 months or so. Btw, the same is true for mechanical watches and even more so for cars and motorbikes. Cheers, Andy Edited July 30, 2018 by wizard Link to post Share on other sites More sharing options...
Gobert Posted July 30, 2018 Share #10 Posted July 30, 2018 Modern batteries discharge very very slowly. Link to post Share on other sites More sharing options...
wizard Posted July 31, 2018 Share #11 Posted July 31, 2018 Modern batteries discharge very very slowly. That is true if the batteries are removed from the camera or other electronic device. However, many electronic devices, even when switched off, impose a constant electric load on the batteries, which results in the batteries being deep discharged if the batteries are kept in the electronic device for an extended period of time. Lithium ion batteries are especially vulnerable in this respect. Link to post Share on other sites More sharing options...
Gobert Posted July 31, 2018 Share #12 Posted July 31, 2018 Besides my camera, I have quite some powertools from the brand Festool, gardentools from the brand Husqvarna, but I’ve never noticed a significant battery discharge during longer periods of not being used. Link to post Share on other sites More sharing options...
arao Posted July 31, 2018 Author Share #13 Posted July 31, 2018 That is true if the batteries are removed from the camera or other electronic device. However, many electronic devices, even when switched off, impose a constant electric load on the batteries, which results in the batteries being deep discharged if the batteries are kept in the electronic device for an extended period of time. Lithium ion batteries are especially vulnerable in this respect. In my case the battery is fine, as tested with another M10 body. Awaiting Leica's response on what the issue is. Link to post Share on other sites More sharing options...
TomB_tx Posted July 31, 2018 Share #14 Posted July 31, 2018 My M9 batteries held charge (turned off) much better than my M10. Could be lower drain in the camera circuit, or just that I hadn’t cycled the M10 battery enough (when I noticed this) to reach full capacity. Link to post Share on other sites More sharing options...
Herr Barnack Posted July 31, 2018 Share #15 Posted July 31, 2018 In my case the battery is fine, as tested with another M10 body. Awaiting Leica's response on what the issue is. Keep us posted - as a future M10 buyer, I would like to know what went wrong. Based on the backstory of this multifaceted malfunction, if a digital M camera is not going to be used for months on end it sounds like removing the battery before storage is a good idea. Link to post Share on other sites More sharing options...
jaapv Posted July 31, 2018 Share #16 Posted July 31, 2018 Just one camera out of thousands... You've gotta love the Internet Link to post Share on other sites More sharing options...
Herr Barnack Posted August 1, 2018 Share #17 Posted August 1, 2018 (edited) M10s are like heart pacemakers - it's not that big of a deal when one out of several thousand craps out. As long as it's not yours... Edited August 1, 2018 by Herr Barnack 1 Link to post Share on other sites More sharing options...
fatihayoglu Posted August 1, 2018 Share #18 Posted August 1, 2018 M10s are like heart pacemakers - it's not that big of a deal when one out of several thousand craps out. As long as it's not yours... As a pacemaker sales person, believe me it is a big deal even when one out of several thousand craps out. Trust me 1 Link to post Share on other sites More sharing options...
lincoln_m Posted August 11, 2018 Share #19 Posted August 11, 2018 Anand, On page 131 of the manual it says it an take 1-2 days for the back-up battery to be charged by the main (replaceable li-ion) battery. So maybe put in a fully charged but different battery so your M10 doesn’t think it’s got the old 0% charged battery and wait a day? Sounds like the control circuits have got into an odd state caused by the back-up supply being down or too low. Lincoln 1 Link to post Share on other sites More sharing options...
arao Posted August 11, 2018 Author Share #20 Posted August 11, 2018 Anand, On page 131 of the manual it says it an take 1-2 days for the back-up battery to be charged by the main (replaceable li-ion) battery. So maybe put in a fully charged but different battery so your M10 doesn’t think it’s got the old 0% charged battery and wait a day? Sounds like the control circuits have got into an odd state caused by the back-up supply being down or too low. Lincoln Thanks! Tried that too before sending it in to the service centre. They are looking into it and most probably will decide soon to send it to Leica Germany. Link to post Share on other sites More sharing options...
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