Raid Amin Posted April 15, 2018 Share #81 Posted April 15, 2018 Advertisement (gone after registration) I keep on using their M240 until they send me back my M9. Link to post Share on other sites More sharing options...
Advertisement Posted April 15, 2018 Posted April 15, 2018 Hi Raid Amin, Take a look here Current Sensor Replacement Times. I'm sure you'll find what you were looking for!
JSU Posted April 15, 2018 Share #82 Posted April 15, 2018 Raid-- Did they offer you the use of their M240 or did you have to request a loaner? Did they provide a backup (that is a second) battery? With both my digital M mount bodies out of service, I'm weighing my options. --JSU Link to post Share on other sites More sharing options...
Raid Amin Posted April 16, 2018 Share #83 Posted April 16, 2018 (edited) It was a "special favor" to me, JSU. I asked someone from Germany. I have a feeling that not many customers were offered a loaner camera. I have heard that known professionals who use Leica cameras are more likely to get loaners.It came with battery in the camera and a charger. No second battery. Edited April 16, 2018 by Raid Amin 2 Link to post Share on other sites More sharing options...
Raid Amin Posted April 16, 2018 Share #84 Posted April 16, 2018 I received today the UPS notification of my parcel with my M9 (I am assuming), and Leica informed me yesterday about it. Link to post Share on other sites More sharing options...
james.liam Posted April 17, 2018 Share #85 Posted April 17, 2018 It was a "special favor" to me, JSU. I asked someone from Germany. I have a feeling that not many customers were offered a loaner camera. I have heard that known professionals who use Leica cameras are more likely to get loaners.It came with battery in the camera and a charger. No second battery. I live close enough to the NJ location so I dropped off my Monochrom personally and passingly asked if they had one to loan. They asked no questions and were kind enough to lend it to me for the duration. My several experiences with NJ have been nothing but exemplary. Link to post Share on other sites More sharing options...
Raid Amin Posted April 17, 2018 Share #86 Posted April 17, 2018 This is very good information. Thank you. I wonder why others have not asked for loaners. Link to post Share on other sites More sharing options...
doctorlebel Posted April 18, 2018 Share #87 Posted April 18, 2018 Advertisement (gone after registration) I sent my nearly brand new (less than 100 actuations) Leica M-E to the NJ location in December 2017 after having Leica Germany confirm the sensor showed corrosion. It arrived at Leica N.J. on Dec. 20, 2017 based on an e-mail confirmation from Leica. I contacted Leica NJ this afternoon. It appears they are still working on the backlog of bodies that arrived prior to my camera. It looks like several more weeks before I can expect my M-E to enter the “repair” group. Patience is a virtue. Link to post Share on other sites More sharing options...
Raid Amin Posted April 18, 2018 Share #88 Posted April 18, 2018 My M9 arrived today to me. I need to insert in it a battery and a card to see how it will function. 1 Link to post Share on other sites More sharing options...
Raid Amin Posted April 19, 2018 Share #89 Posted April 19, 2018 I mailed Leica back their M240, and I replaced it in my camera bag with the M9. I used a freshly charged battery and a 16GB card in the M9. It "looks fine", but I need to use it again. 3 Link to post Share on other sites More sharing options...
Raid Amin Posted April 20, 2018 Share #90 Posted April 20, 2018 I need to either figure out any changes in my M9 after the firmware change, or read up on such issues online as users of M9 cameras got new sensors installed. I think, someone said that DNG+JPG option is gone now. I can see DNG alone. Am I right here? Link to post Share on other sites More sharing options...
Ronazle Posted April 20, 2018 Share #91 Posted April 20, 2018 (edited) Today I got my M-9 back. There were no charges, new leather applied, etc, etc. Possibly the RF is a little more spot on but time will clarify that. Mine was sent in one day before the D/L - after sitting in NJ waiting for the hardware from Germany, it was forwarded to Germany. I received several erroneous emails about it in the last few weeks; they seemed to originate in Germany. In any event, it seems to be working well, some screens (e.g., ISO) are different and there are a number of previously unlisted lenses to choose from in "manual" position. Hopefully, no more heartache unless it is self-inflicted. Hallelujah, Regards, Ron PS. The DNG/JPG option is intact. Edited April 20, 2018 by Ronazle Link to post Share on other sites More sharing options...
Raid Amin Posted April 21, 2018 Share #92 Posted April 21, 2018 Congrats, Ron. How can you tell whether your M9 was sent to Germany or not? Link to post Share on other sites More sharing options...
Ronazle Posted April 21, 2018 Share #93 Posted April 21, 2018 NJ called me and told me when they sent it. That was sometime around Christmas or, at the latest, the 10th of January. It sounded like they were "ordered" to do so; I could be wrong on that. BTW, I too had a M240 loaner which I returned last week. Loaner or not, I'm pleased to have my M9 back. Regards, Ron Link to post Share on other sites More sharing options...
Raid Amin Posted April 21, 2018 Share #94 Posted April 21, 2018 (edited) Nobody called me from Leica NJ, but they sent me an email on February 24 and then another email a week ago. I also feel good to have my M9 back. Edited April 21, 2018 by Raid Amin 1 Link to post Share on other sites More sharing options...
JSU Posted April 27, 2018 Share #95 Posted April 27, 2018 Got the estimates via email for replacing the sensors in both my M9-P bodies. Sent the checks in today's mail. Now the serious waiting begins. Any thoughts on whether or not they'll be returned before the USA's Thanksgiving (in November)? Link to post Share on other sites More sharing options...
doctorlebel Posted April 27, 2018 Share #96 Posted April 27, 2018 Cash is king! You’ll certainly be placed in que before remaining bodies still in line for sensor replacement that were still under warranty by Leica. I believe the average wait time is somewhere around 28 weeks for those bodies that were under the warranty period and much less for repairs that are paid for by individuals. Fom earlier posts, paying customers receive some accelerated priority in service. 1 Link to post Share on other sites More sharing options...
JSU Posted April 28, 2018 Share #97 Posted April 28, 2018 Cash is king! You’ll certainly be placed in que before remaining bodies still in line for sensor replacement that were still under warranty by Leica. I believe the average wait time is somewhere around 28 weeks for those bodies that were under the warranty period and much less for repairs that are paid for by individuals. Fom earlier posts, paying customers receive some accelerated priority in service. That was not an insignificant consideration as I wrote checks for both bodies. That is, how long will they hold my cash before performing the prepaid service? We'll see. Link to post Share on other sites More sharing options...
doctorlebel Posted May 1, 2018 Share #98 Posted May 1, 2018 I called Leica yesterday to get an update on the status of my camera. I received confirmation today that it’s been repaired via an e-mail with the invoice followed by a shipping confirmation via UPS. It’s expected to arrive tomorrow! I’m looking forward to seeing my UPS driver pulling into my driveway! The Leica team in NJ are first class professionals all the way! Link to post Share on other sites More sharing options...
doctorlebel Posted May 2, 2018 Share #99 Posted May 2, 2018 Back once again safe and sound today! 1 Link to post Share on other sites More sharing options...
radfilm Posted May 7, 2018 Share #100 Posted May 7, 2018 I called Leica yesterday to get an update on the status of my camera. I received confirmation today that it’s been repaired via an e-mail with the invoice followed by a shipping confirmation via UPS. It’s expected to arrive tomorrow! I’m looking forward to seeing my UPS driver pulling into my driveway! The Leica team in NJ are first class professionals all the way! Hi Can I ask when you sent your camera in ? Thanks for any help.. mine was sent 3 weeks before the deadline Link to post Share on other sites More sharing options...
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