IkarusJohn Posted February 15, 2015 Share #321 Posted February 15, 2015 Advertisement (gone after registration) I am aware of the numbers - it is not an open ended hole, fortunately. How does that work? The Monochrom and the M-E are still for sale. Link to post Share on other sites More sharing options...
Advertisement Posted February 15, 2015 Posted February 15, 2015 Hi IkarusJohn, Take a look here Leica Upgrade program for M9 ( corrosion of sensor). I'm sure you'll find what you were looking for!
jaapv Posted February 16, 2015 Share #322 Posted February 16, 2015 The percentage of cameras affected is very low, to the extent that Leica prefers to exchange the sensor twice if needed over waiting for a final solution, although they are obviously working hard on it. Link to post Share on other sites More sharing options...
IkarusJohn Posted February 16, 2015 Share #323 Posted February 16, 2015 The percentage of cameras affected is very low, to the extent that Leica prefers to exchange the sensor twice if needed over waiting for a final solution, although they are obviously working hard on it. I sincerely doubt there is any certainty on either issue. Link to post Share on other sites More sharing options...
MikeSR Posted February 16, 2015 Share #324 Posted February 16, 2015 I sincerely doubt there is any certainty on either issue. I'm sure it can be sorted out technically, as ever, it's just a matter of cost. What I really wonder is where the fault lies contractually between Leica and the sensor manufacturer (ergo who is paying), it may not be Leica's problem at all or, more likely, there has been an agreement to share the problem to keep everyone in the best light possible... under the circumstances. Link to post Share on other sites More sharing options...
IkarusJohn Posted February 16, 2015 Share #325 Posted February 16, 2015 I've been wondering the same thing. If it's a specification issue, integral to Leica's design, then the supplier may have an out. Much will depend on what was discussed during the design development and specification of the order. I suspect Leica made the decisions and the cover glass manufacturer simply filled the order. The commercial relationship is more likely to rule the day than any legal rights. Link to post Share on other sites More sharing options...
MikeSR Posted February 17, 2015 Share #326 Posted February 17, 2015 I've been wondering the same thing. If it's a specification issue, integral to Leica's design, then the supplier may have an out. Much will depend on what was discussed during the design development and specification of the order. I suspect Leica made the decisions and the cover glass manufacturer simply filled the order. The commercial relationship is more likely to rule the day than any legal rights. Someone, somewhere must have given some specification for the glass though... or maybe not, I suppose. Possibly thinking about light transmission and other things, rather than its resistance to corrosion. Ultimately it is unlikely that we will every really know. Mike. Link to post Share on other sites More sharing options...
jaapv Posted February 18, 2015 Share #327 Posted February 18, 2015 Advertisement (gone after registration) I sincerely doubt there is any certainty on either issue. Well, that is my information. Link to post Share on other sites More sharing options...
IkarusJohn Posted February 19, 2015 Share #328 Posted February 19, 2015 I booked mine in in December, and was then asked by Wetzlar last week to send it either to them, or to the local distributor. It's on its way, but to be honest I have no expectations as to when it will be dealt with. If you consider the number of M9s, M-Es and Monochroms sold, this is an open ended hole that Leica is standing over. Some patience is in order, I'd say. They have said they'll fix the problem, and I believe we can trust that assurance. This issue has dented people's confidence in the CCD sensor based cameras (it has dented mine), but the reality is as Jaap says - you can keep using your camera, and in most cases a bit of post-processing will fix the problem. When it gets too much, Leica has said they will fix it, or give you a deal on an upgrade, and I think you can rely on that. I don't think rushing to get your camera assessed will really achieve anything other than increasing your stress. Cheers John Update - my M9 has been assessed as "beyond economic repair". I've been offered an "upgrade" at a fair price (works out as about €3,000 towards a new camera, which I can't complain about). So, Leica has acted promptly, as promised and in a more than fair manner. I can't complain - the problem has been resolved and I remain a loyal customer (though perhaps a little nervous about their digital products - I still have three of them). Cheers John Link to post Share on other sites More sharing options...
MikeSR Posted February 20, 2015 Share #329 Posted February 20, 2015 Update - my M9 has been assessed as "beyond economic repair". I've been offered an "upgrade" at a fair price (works out as about €3,000 towards a new camera, which I can't complain about). So, Leica has acted promptly, as promised and in a more than fair manner. I can't complain - the problem has been resolved and I remain a loyal customer (though perhaps a little nervous about their digital products - I still have three of them). Cheers John For the sake of clarity, was your problem just a sensor corrosion issue? Thanks, Mike Link to post Share on other sites More sharing options...
IkarusJohn Posted February 20, 2015 Share #330 Posted February 20, 2015 Yes. Link to post Share on other sites More sharing options...
MikeSR Posted February 20, 2015 Share #331 Posted February 20, 2015 Yes. Well, I'm a bit lost then. How can it be "beyond economic repair"? There either must have been more to it than that or the Leica offer to change the sensor as often as necessary is not as straightforward as it appears to be. Am I missing something here? Mike Link to post Share on other sites More sharing options...
IkarusJohn Posted February 20, 2015 Share #332 Posted February 20, 2015 I don't know. It may be the way that Leica deals with customers who've expressed a preference for an "upgrade". Link to post Share on other sites More sharing options...
IkarusJohn Posted February 20, 2015 Share #333 Posted February 20, 2015 I don't know. It may be the way that Leica deals with customers who've expressed a preference for an "upgrade". Here is my experience. I discovered that my sensor was affected - 4 scratch like lines on the sensor with the white bubbles along them. I advised Leica of the issue, and I told them I wanted an "upgrade". They asked me to send the camera in. I sent it to Wetzlar, and in a few days they came back to me saying the camera was beyond economic repair, and they gave me two options - (1) an attractive trade (as a goodwill gesture) or (2) return the camera to me as is. Interestingly, replacing the sensor wasn't an option. The camera was in immaculate condition (signs of light use), and you could really only see the damage to the sensor at f/22 and infinity against a plain background like the sky. But, it was also deteriorating. I don't know why repair wasn't offered as an option - maybe they don't have sensors at the moment, or more likely they were responding to my request for an upgrade price. I have no doubt that had I gone back to them insisting on a sensor replacement, they would have come to the party. I hope this clarifies my experience. Leica was prompt and helpful. Link to post Share on other sites More sharing options...
JeTexas Posted February 24, 2015 Share #334 Posted February 24, 2015 How long did the entire process take? I contacted them Feb. 9. Someone in the German office CC'ed me on an email to the New Jersey office on Feb. 10, and I haven't heard a thing since then. Link to post Share on other sites More sharing options...
NikonJeff Posted February 24, 2015 Share #335 Posted February 24, 2015 Update - my M9 has been assessed as "beyond economic repair". I've been offered an "upgrade" at a fair price (works out as about €3,000 towards a new camera, which I can't complain about). So, Leica has acted promptly, as promised and in a more than fair manner. I can't complain - the problem has been resolved and I remain a loyal customer (though perhaps a little nervous about their digital products - I still have three of them). Cheers John Out of curiosity and lack of USD equivalents... Did you "upgrade" to the M or the M-P? What are those currently selling for (not MSRP) in NZ? Thanks! Jeff G. Link to post Share on other sites More sharing options...
IkarusJohn Posted February 24, 2015 Share #336 Posted February 24, 2015 Hi Jeff, No, I can't really. Leica have a process under which affected cameras are valued and an offer made. My arrangements with Leica are specific to my camera and the upgrade offered. Cheers John Link to post Share on other sites More sharing options...
01af Posted March 2, 2015 Share #337 Posted March 2, 2015 Sony to Stop Producing CCD Image Sensors to Focus on CMOS Growth Link to post Share on other sites More sharing options...
luigi bertolotti Posted March 2, 2015 Share #338 Posted March 2, 2015 Thanks for the link... I notice particularly that Sony declares that current CCD wiil be made until 2020... a decent lifecycle (maybe they made them for products which command rather long maintenance times) Link to post Share on other sites More sharing options...
jaapv Posted March 2, 2015 Share #339 Posted March 2, 2015 Like the Digilux 2. It would be a good idea for Leica to buy possible surplus sensors in 2020 for next to nothing, to ensure serviceability well into the second, maybe third, decade. Link to post Share on other sites More sharing options...
luigi bertolotti Posted March 3, 2015 Share #340 Posted March 3, 2015 Like the Digilux 2. It would be a good idea for Leica to buy possible surplus sensors in 2020 for next to nothing, to ensure serviceability well into the second, maybe third, decade. Gosh... speaking of the '30s (in the sense of 2030s) as a not so distant timeframe, makes me feeling someway old... ... but I think that on Dec. 31 2029 I will welcome those '30s with a picture taken with a "century" lens of mine... Hektor 73 # 129.006 could be the right one... (no doubt that there will be, and I will have, some camera to fit it onto ) Link to post Share on other sites More sharing options...
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