gunston Posted April 24, 2015 Share #41 Posted April 24, 2015 Advertisement (gone after registration) do you clean M240 sensor yourself? Link to post Share on other sites More sharing options...
Advertisement Posted April 24, 2015 Posted April 24, 2015 Hi gunston, Take a look here Sensor Dust on the M (240). I'm sure you'll find what you were looking for!
AlanJW Posted April 24, 2015 Share #42 Posted April 24, 2015 I have had a M240 for nearly 2 years and a M-P for about 7 months. Dust has not been a major issue. I agree with Indergaard that M9 was always getting dirty and my M9 sensor was replaced by Leica (New Jersey) when they determined it could not be cleaned. My M's have not had such issues. (Not a valid sample I know, but all we can do here is swap anecdotal information anyhow) A rocket blower every once in a while has sufficed until day before yesterday when I got around to doing an inspection via the camera menu. The rocket blower was not sufficient this time so each camera had its first wet clean with Visible Dust solution ("VDust Plus") and VD swabs. One swipe for one camera and two swipes for the other and done. It is possible the OP got a lemon, in which case he has been made whole with his refund. He's right to be annoyed if he was ignored. That is a bigger issue than the dust. Link to post Share on other sites More sharing options...
jdlaing Posted April 24, 2015 Share #43 Posted April 24, 2015 Yes. Link to post Share on other sites More sharing options...
jgb Posted April 25, 2015 Author Share #44 Posted April 25, 2015 Alan, further to my Original Post, I have always cleaned my own sensors, just past of camera life, never a major problem. My sensor dust issues with my brand new M240 were of a different nature. The Dublin Leica dealer, like your dealer in New Jersey, 'determined it could not be cleaned'. I have had a refund from the dealer here. As for being ignored, I sent several emails wishing to discuss the issue with Leica, Customer Care, Owners Area, various persons in Leica HQ. Not one reply, not even the courtesy of an acknowledgement. Yes, as you say, this is a far bigger issue than sensor dust. It sums up my overall dealings with Leica. J Link to post Share on other sites More sharing options...
AlanJW Posted April 25, 2015 Share #45 Posted April 25, 2015 Alan, further to my Original Post, I have always cleaned my own sensors, just past of camera life, never a major problem. My sensor dust issues with my brand new M240 were of a different nature. The Dublin Leica dealer, like your dealer in New Jersey, 'determined it could not be cleaned'. I have had a refund from the dealer here. As for being ignored, I sent several emails wishing to discuss the issue with Leica, Customer Care, Owners Area, various persons in Leica HQ. Not one reply, not even the courtesy of an acknowledgement. Yes, as you say, this is a far bigger issue than sensor dust. It sums up my overall dealings with Leica. J It wasn't my dealer. It was Leica US in New Jersey. I took my camera there directly (I live about an hour away) and it was they who said the sensor could not be cleaned and replaced it. I certainly did not feel ignored and actually was pleased with the service. Obviously, you were treated differently. It is impossible to know now, but I wonder whether you would have had a different response had you called Wetzlar directly. Link to post Share on other sites More sharing options...
jgb Posted April 25, 2015 Author Share #46 Posted April 25, 2015 Alan, as the camera was less than 2 months old I thought it necessary to deal with the Leica dealer here in Dublin. My contract was with them, as are all purchases in Ireland, the shop selling the product has responsibility. I'll probably never know but they could have said I invalidated my guarantee by dealing direct with Wetzlar. Anyway, despite numerous emails to Wetzlar with no repsonse it is probably better that I dealt with the shop I purchased the camera in. It seems that by being a small island on the edge of Europe we don't rate too highly in Leica's estimation. J Link to post Share on other sites More sharing options...
jaapv Posted April 26, 2015 Share #47 Posted April 26, 2015 Advertisement (gone after registration) Invalidating a guaranty by dealing with the manufacturer sounds like nonsense to me. Many of us deal directly with Wetzlar. I suspect local dealers are only too happy to be spared the bother of sending the camera on, and customers are happy to be spared the game of Chinese Whispers in communicating. In my experience picking up a telephone works better than email - and not just with Leica. Link to post Share on other sites More sharing options...
jgb Posted April 26, 2015 Author Share #48 Posted April 26, 2015 The idea of letting the dealer handle the situation was just my reasoning. In hindsight you may be right. I dealt with the dealer here in good faith, alas to no benefit. As for the email situation? Food for thought. Thanks again, J Link to post Share on other sites More sharing options...
EdwardM Posted May 28, 2015 Share #49 Posted May 28, 2015 Welcome, dear visitor! As registered member you'd see an image here… Simply register for free here – We are always happy to welcome new members! Guys, my camera is one week with me and I just recognized some black spots on sensor ( see picture please). Is it a dust? Link to post Share on other sites Simply register for free here – We are always happy to welcome new members! Guys, my camera is one week with me and I just recognized some black spots on sensor ( see picture please). Is it a dust? ' data-webShareUrl='https://www.l-camera-forum.com/topic/241989-sensor-dust-on-the-m-240/?do=findComment&comment=2823138'>More sharing options...
Mornnb Posted May 28, 2015 Share #50 Posted May 28, 2015 It could be. The way to find out, is to clean the camera. Link to post Share on other sites More sharing options...
EdwardM Posted May 28, 2015 Share #51 Posted May 28, 2015 It could be. The way to find out, is to clean the camera. Thank you! Would be better not to have that sensor dust detector:) Link to post Share on other sites More sharing options...
freeflydenlund Posted February 7, 2016 Share #52 Posted February 7, 2016 There is no doubt that there are big problems with dust on the sensor with Leica M cameras. Probably more than other cameras on the market. I had a Canon D5 before and got some dust after 2 year of usage. I got lot of dust ont the sensor at my Leica MP 240 after only two months of usage. I sent it to Leica for sensor cleaning. They replaced the sensor for $1 000, but the camera was even worst after I got it back. Attached a photo showing the result after it came back. i really like the Leica camera and the lenses but I feel they have a serious problem with dust coming so easily into the camera. The communications with the customer service was not good either. I felt that they did not wanted to admit their mistake nor taking their responsibility but rather explain away the problem and instead blame me for what had happened, like I had done mistakes. Welcome, dear visitor! As registered member you'd see an image here… Simply register for free here – We are always happy to welcome new members! Link to post Share on other sites Simply register for free here – We are always happy to welcome new members! ' data-webShareUrl='https://www.l-camera-forum.com/topic/241989-sensor-dust-on-the-m-240/?do=findComment&comment=2984518'>More sharing options...
LocalHero1953 Posted February 7, 2016 Share #53 Posted February 7, 2016 One doesn't replace the sensor just because it has dirt on it, so I suspect your camera had more problems than that. Do you ever clean your own sensor? It is easy enough to do. My M240 had quite a lot of dirt spots early in its life, and I found I was cleaning it once a month. Now the occurrence is much less. I will probably do another clean soon, but meanwhile I'll spot them out in PP as I see them. I don't use LV much, so I probably don't get as much dirt as someone who does. Link to post Share on other sites More sharing options...
Exodies Posted February 7, 2016 Share #54 Posted February 7, 2016 Is there anyone else here who has had a sensor replaced for 1000$? Link to post Share on other sites More sharing options...
rodoleica Posted February 7, 2016 Share #55 Posted February 7, 2016 Is there anyone else here who has had a sensor replaced for 1000$? Yes, recently for my M8 after Leica in Wetzlar diagnosed a little defect in the sensor. Link to post Share on other sites More sharing options...
ECohen Posted February 7, 2016 Share #56 Posted February 7, 2016 I look at dust as a fact of life with digital photography. I'm also conscience of steering away from small f/stops because of it. I clean my sensor a couple times a year and feel whenever I do, I'm just pushing the dust around. When it gets too bad I'll send my camera off to Leica and hope for the best. Not working as a professionally anymore I don't have clients, rightfully so, complaining about dust. Its a problem on smooth sky's and clean surfaces.....It's just part of the photographic process and workflow, cloning out the specs that bother me ....and it's easier than spotting a print. I wish we didn't have the problem of dust but we do. And as problems go I try not to be too neurotic about it. What really scares me is hair form my 2 Golden Retrievers.That getting in my camera gives me nightmares PS: EdwardM thats a lot of dust! I would consider that a huge problem....just my 2 cents Link to post Share on other sites More sharing options...
jaapv Posted February 7, 2016 Share #57 Posted February 7, 2016 A fact of life in digital photography? I would leave out the word digital. Photographers have been struggling with dust since Fox-Talbot... Link to post Share on other sites More sharing options...
ECohen Posted February 7, 2016 Share #58 Posted February 7, 2016 A fact of life in digital photography? I would leave out the word digital. Photographers have been struggling with dust since Fox-Talbot... True but it seems like a bigger deal with digital sensors With film you were careful and for the most part dust was manageable With digital it doesn't matter what you do..... dust eventually covers your sensor You are right though, I could never keep 4X5 film clean in a changing bag and I guess we relied on film and paper manufactures to control the dust on their end? Link to post Share on other sites More sharing options...
jdlaing Posted February 7, 2016 Share #59 Posted February 7, 2016 Dust is manageable with digital too. Link to post Share on other sites More sharing options...
Clactonian Posted February 7, 2016 Share #60 Posted February 7, 2016 All my Nikons have dust on the sensor and so does my M240, but it is not a problem under most settings. As other correspondents have said, it is a simple job to get rid of the offending marks in LR when they do show up. Link to post Share on other sites More sharing options...
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