bill Posted June 25, 2013 Share #61 Posted June 25, 2013 Advertisement (gone after registration) Threads like this make me wonder why, since all these armchair CEOs are so good at telling Leica what to do, how well the companies the own are doing without them whilst they give us the benefit of their wisdom on here... Regards, Bill Sent from another Galaxy Link to post Share on other sites More sharing options...
Advertisement Posted June 25, 2013 Posted June 25, 2013 Hi bill, Take a look here Leica. Why such a half backed business plan?. I'm sure you'll find what you were looking for!
Hodc Posted June 25, 2013 Share #62 Posted June 25, 2013 If there was a European Foxconn Technology Group there was a change that Leica would have no problems at all, except some minor issues concerning 'labour conditions' . Link to post Share on other sites More sharing options...
dwbell Posted June 25, 2013 Share #63 Posted June 25, 2013 Quick clarification Bill. Are the "Armchair CEO's" only those criticising, or also those defending Leica's M240 product delivery position to date? Link to post Share on other sites More sharing options...
jaapv Posted June 26, 2013 Share #64 Posted June 26, 2013 Airmchair CEOs are those giving gratuitous advice to Leica on how to run their business. It has nothing to do with criticism or praise. Link to post Share on other sites More sharing options...
Peter H Posted June 26, 2013 Share #65 Posted June 26, 2013 People are talking about Leica on a Leica forum. What is the world coming to? Link to post Share on other sites More sharing options...
dwbell Posted June 26, 2013 Share #66 Posted June 26, 2013 Airmchair CEOs are those giving gratuitous advice to Leica on how to run their business. It has nothing to do with criticism or praise. I disagree. But then I disagree with the derogatory term in general anyway. I see existing customers, who have placed orders for a camera announced months and months ago, which even the dealers are going stir crazy over late delivery and limited numbers thereof, suggesting it might be in Leica's best interests to actually have product available. I then see those customers postulating as to an explanation of the situation. Maybe the lug strap repair caused the delay, maybe the sensor batch was bad, and so on. They do this, incidentally, due to a deafening silence from Leica themselves. These are the "Armchair CEO's". However, if you Jaap, for example, were to suggest that the lug straps doesn't effect M production because you think it's in a different building and uses different staff. Again, postulation. This though isn't "Armchair CEO" behaviour. No no, this is sage, wise, welcome, considered opinion. Either you're both Armchair CEO's, or you're both just users discussing the problem on a forum. Customers are unhappy with the lack of delivery, they are expressing that in, of all places, the Leica M forum. I don't see any particular reason to attempt to belittle them. Link to post Share on other sites More sharing options...
jaapv Posted June 26, 2013 Share #67 Posted June 26, 2013 Advertisement (gone after registration) No - that was not postulation but direct knowledge which I shared with the forum. (Confirmed by Leica btw.) Nor was I telling Leica how to run their company, The characteristic of the Armchair CEO is that he has no basis for his theories and is telling how things should be done. Link to post Share on other sites More sharing options...
timd. Posted June 26, 2013 Share #68 Posted June 26, 2013 Threads like this make me wonder why, since all these armchair CEOs are so good at telling Leica what to do, how well the companies the own are doing without them whilst they give us the benefit of their wisdom on here... actually, the companies of these armchair ceos run well enough to make them able to buy high priced consumer products. Link to post Share on other sites More sharing options...
jaapv Posted June 26, 2013 Share #69 Posted June 26, 2013 The CEOs of those companies know better than to write on forums in ignorance. Link to post Share on other sites More sharing options...
dwbell Posted June 26, 2013 Share #70 Posted June 26, 2013 No - that was not postulation but direct knowledge which I shared with the forum. (Confirmed by Leica btw.) Nor was I telling Leica how to run their company, The characteristic of the Armchair CEO is that he has no basis for his theories and is telling how things should be done. "Confirmed by Leica" - ok. Leica confirmed to me that "due to surprisingly high demand and their exacting QC standards blah blah blah" so you'll excuse me if I take that with a more than a pinch of salt? Anyway, the semantics of it are not important to me. My point is that where you see petulant, impatient, tantrum children - I see disappointed customer base. Link to post Share on other sites More sharing options...
jdlaing Posted June 26, 2013 Share #71 Posted June 26, 2013 "Confirmed by Leica" - ok. Leica confirmed to me that "due to surprisingly high demand and their exacting QC standards blah blah blah" so you'll excuse me if I take that with a more than a pinch of salt? Anyway, the semantics of it are not important to me. My point is that where you see petulant, impatient, tantrum children - I see disappointed customer base. Disappointing 10% of their customers (if they are truly disappointed) Is hardly alienating the "customer base". There will always be a few whiners. Link to post Share on other sites More sharing options...
dwbell Posted June 26, 2013 Share #72 Posted June 26, 2013 Disappointing 10% of their customers (if they are truly disappointed) Is hardly alienating the "customer base". There will always be a few whiners. I'm not sure I mentioned a percentage or alienation? Let me re-read, nope. And yes, there will always be whiners, and those at the very opposite end of the spectrum too. Link to post Share on other sites More sharing options...
jaapv Posted June 26, 2013 Share #73 Posted June 26, 2013 "Confirmed by Leica" - ok. Leica confirmed to me that "due to surprisingly high demand and their exacting QC standards blah blah blah" so you'll excuse me if I take that with a more than a pinch of salt? Anyway, the semantics of it are not important to me. My point is that where you see petulant, impatient, tantrum children - I see disappointed customer base. That you choose not to read Leica's postings on the lug strap issue is hardly Leica's fault. Rhetorics do not create facts. Link to post Share on other sites More sharing options...
Guest tanks Posted June 26, 2013 Share #74 Posted June 26, 2013 Leica knows that those that are complaining are part of its most ardent customer base, and that all will be forgiven once they have their M in their grubby hands. At least until the next launch. Link to post Share on other sites More sharing options...
jaapv Posted June 26, 2013 Share #75 Posted June 26, 2013 :D Link to post Share on other sites More sharing options...
dwbell Posted June 26, 2013 Share #76 Posted June 26, 2013 Rhetorics do not create facts. That was exactly my point about Leica's 'Prescribed wording', I'm glad we agree. Link to post Share on other sites More sharing options...
dwbell Posted June 26, 2013 Share #77 Posted June 26, 2013 Leica knows that those that are complaining are part of its most ardent customer base, and that all will be forgiven once they have their M in their grubby hands. At least until the next launch. Now that is very true. Once I finally get one in my bag I won't be here complaining about it that's for sure! Link to post Share on other sites More sharing options...
Tonki-M Posted June 26, 2013 Share #78 Posted June 26, 2013 Disappointing 10% of their customers (if they are truly disappointed) Is hardly alienating the "customer base". There will always be a few whiners. i wouldnt call 10% a 'few'. seeing how Leica is working their ass off to gain their ground into the digital world. plus, considering Leica is partly luxury product, even 5% is a large number for disappointing crowd. but then again, 10% is hypothetical. but if Leica share the same attitude as yours, i fear for Leica's future. Link to post Share on other sites More sharing options...
Guest tanks Posted June 26, 2013 Share #79 Posted June 26, 2013 Disappointing 10% of their customers (if they are truly disappointed) Is hardly alienating the "customer base". There will always be a few whiners. I wonder what the break even point for Leica is in terms of units sold? The 10% of the customer base could be a significant portion of overall profits. Link to post Share on other sites More sharing options...
earleygallery Posted June 26, 2013 Share #80 Posted June 26, 2013 Ultimately I'm sure the Leica management are a jolly nice bunch of chaps, who are trying to do the right thing by the company, their customers and employees. I doubt they set out to piss anyone off on purpose ("Hey let's release a zoom X camera, that will really put the cat among the M crowd pigeons ha ha ha") and I'm sure they know their total Market better than any of us here. That's not to say that we can't individually comment on what we personally find lacking, but I guess as we don't know the whole picture, we don't know how important a specific issue is to the business. Link to post Share on other sites More sharing options...
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