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Help Me Solve The Shutdown Problem


fotografr

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I suspect our problems may be battery-related. When my M8 came back from Solms after the black-out repair, it just would not turn on!! Luckily I was picking it up form the danish Leica-importer who gave me another batt. to try, and I never had another problem since!! (mid january)

knock on wood, sven b

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I wore a static band several years ago when some cards (microdrives way back when) would self destruct from static charges. It was not a 'leash' style one and actully looked more like a watch. it was pretty helpful. It may not be a bad idea to get one, just to take that element out of the mix.

 

I can just see it now. First, we get the filters to block IR contamination. Next, Leica will send us all a six foot long chain which we will attach to our M8 and drag along the ground to eliminate static.

 

Final equipment check: "M8s, check. Lenses, check. SD Cards, check. Charger, check. Flash unit, check. Laptop, check. Expodisk, check. Static band, Aw, now where the hell did I put that thing when I took it off last night?"

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Carl-Here's one just re-sized and saved. Thanks for taking the time.

 

Drat! PS strips the maker notes off! That was news to me. It isn't there anymore. The serial number is in the jpegs as they come out of the camera. So email me an original at summilux.m at gmail dot com We'll get to the bottom of this yet.

 

- C

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Ok, this is interesting. I just looked at the exif data from an image I shot with the M8 yesterday, before the problem started. That exif shows the serial number 3102592, which matches what is on the hot shoe. The files I look at now do not show a serial number at all. There isn't even a space for one in the data list. One possible explanation is that yesterday I was shooting DNG, but right now the camera is stuck on jpeg fine in b&w mode. The other explanation is that the camera no longer knows who it is. M8nesia?

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My camera did exactly the same thing - no button function or LCD display for one day and then died. It is now at Solms. I had the camera since mid-Nov and it had no problem until mid-Feb. I was using the same system, SD card, card reader, laptop, and charger. Did get a new spare battery, but I don't think it happened the first time. Probably after one or two complete cycles if it was the new battery.

 

Wondering how cardreader or SD card can be possible culprits. Any technical speculations?

 

Alan

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For what it's worth I just experienced a CCD failure on a Panasonic DMC-LC1 which I have owned for a couple of years and travelled around the world with.

 

The failure happened immediately after inserting a new SD Card (1gb Kingston, purchased from Amazon).

 

The card came with a little self powered USB reader, unfortunately I don't remember if I mounted the card via the reader before putting it into the camera or not, but I am almost 100% sure there is a direct correlation between the CCD failure and the new card.

 

What I don't know is how to prevent it the next time - I'm assuming I should have "discharged" the card before putting it into the camera.

 

re: your camera, in the world of computers you can sometimes revive a non-responsive display or system by removing all batteries and power supplies and let the thing completely discharge for something like 30 min. - then power it up again.

 

There are usually ways of resetting the hardware (for instance on a motherboard there is a hard reset button, or on a laptop you can reset the Power Management Unit, is there any documented way to perform a hard reset on the camera? Would a firmware "upgrade" do it?

 

What's also curious here is that it sounds like a camera that had failed for you was functioning once it was back for repair, is that correct? If that's right then I would swap out everything that DIDN'T ship back to the factory (everything but the camera?) because one of those components is your point of failure and if you can't isolate which component it is without frying your camera then you have no choice but to clear them all out.

 

- David

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Brent,

 

I agree with you that it must be significant that your failures occur just after downloading images with your card reader. It makes me think of three things:

 

1. Bad card reader. (This may be the easiest one to test by getting a new reader and new or different card. I assume you can't reformat the card with the camera as it is.)

 

2. Perhaps a faulty switch in the card/battery area. (The little one next to the battery that tells the camera the bottom plate is in place.)

 

3. Or even some sort of static exposure to you with the plate off. (I'm aware you have had the problem at home and your office.)

 

It certainly seems something has happened to the card during the download, or to the camera with the plate off.

 

To me it doesn't sound like a battery/charger problem as the charge of the battery should not have changed from you removing the SD card and downloading images.

 

If I were you I'd be tempted to return the camera for a completely new camera, new charger, etc. , or to get my money back and buy another one. If you have a problem with the new one return it, and wait for some months for Leica to figure it out.

 

I'd hate to be in your shoes because I love the camera.

 

Best,

 

Mitchell

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In the late 80's, I was a software Assembly language programmer. I programmed a computer that ran a railroad fueling terminal. I won't bore you with the details, but I had a bug in my software that occurred only when power was interrupted (lightning strike) and a certain register was at a specific count. It was a nightmare to find it because 2 events had to happen at the same time to make it occur.

I'm thinking if static is doing this, or if it is a power problem, the software is going off into a loop that has a bug in it...something normal debugging isn't catching. Just a thought....

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A lot of aggravation would be avoided if the camera had a "reset" option, like pushing the delete and set button together for five seconds for instance, or even a small hidden button. It would not matter if it lost its firmware as well. That can be reloaded.

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I suspect our problems may be battery-related. When my M8 came back from Solms after the black-out repair, it just would not turn on!! Luckily I was picking it up form the danish Leica-importer who gave me another batt. to try, and I never had another problem since!! (mid january)

knock on wood, sven b

 

The one time I had a shutdown, it was definitely battery related. After a rapid series of shots on a battery 3/4 charged, the battery indicator sudenly went to blank (zero) and the camera would not operate. Charging the battery allowed the camera to restart, but a fully charged battery would only show 3/4 charge. I obtained a new battery and everything is back to normal. And Leica replaced the original battery no questions asked. So now I have two batteries and have not since experienced any further issues (knock wood).

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Brent,

 

I agree with you that it must be significant that your failures occur just after downloading images with your card reader. It makes me think of three things:

 

1. Bad card reader. (This may be the easiest one to test by getting a new reader and new or different card. I assume you can't reformat the card with the camera as it is.)

 

2. Perhaps a faulty switch in the card/battery area. (The little one next to the battery that tells the camera the bottom plate is in place.)

 

3. Or even some sort of static exposure to you with the plate off. (I'm aware you have had the problem at home and your office.)

 

It certainly seems something has happened to the card during the download, or to the camera with the plate off.

 

To me it doesn't sound like a battery/charger problem as the charge of the battery should not have changed from you removing the SD card and downloading images.

 

If I were you I'd be tempted to return the camera for a completely new camera, new charger, etc. , or to get my money back and buy another one. If you have a problem with the new one return it, and wait for some months for Leica to figure it out.

 

I'd hate to be in your shoes because I love the camera.

 

Best,

 

Mitchell

 

I believe there is some significance with the download of images. I have one card (d2x compact flash) that can completely crash my Dual pentium mega mega Mac, yet it is an identical card to all my other cards ........ it's a powerful reminder of the punch those cards can give. Interestingly it will never cause a problem for the camera itself. I also have a card reader (now in garbage) that routinely would do the same to my laptop. Incidently I only use lexar professional cards (B&H), never bigger than 2gig and always reformated in camera before each shoot. Go figure!

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I was changing the SD card in my M8 at work the other day.......

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Ed--I just used yousendit to send you a file using your info@.....email address.

Brent, sorry if I ome back to you just now, but I had to work and had to leave the computer before opening your jpgs. The first jpg doesn't show ani exif data. It may be you saved for the web in PS. But the second one has a "Camera Serial Number" field with a null value (void).

Strange as it may be. Mine shows up correctly, as most others whose exifs I have seen.

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