ho_co Posted July 10, 2011 Share #181 Posted July 10, 2011 Advertisement (gone after registration) ... when I spend that amount of money I expect a product that functions correctly.... Price has nothing to do with a problem. Would you be satisfied if a $3000 Nikon gave you the same problem? I think not. You expect a product that functions correctly for whatever money you put into it. ... Not even gonna start about the magenta fringing issue.... That issue has been largely taken care of with the latest firmware, hasn't it? And we know the trouble Leica went to in solving it. Doesn't seem to me like a place to complain about a lack of response. I don't know whether Leica has more card problems than other manufacturers, but this forum sure makes it feel as if they do. I'm sorry for people who have lost images or shoots because of the problem, but you know as well as I do that Leica wants to get to the bottom of the issue as soon as possible, for the very reason you express: When you buy a product, you expect it to work. If it doesn't, it will reflect on the company's reputation and on its bottom line. Interesting that the same problem pre-dated the firmware update in your experience. That's solid information. As K-H said, this may be a problem that has been lurking all along but has just recently begun to surface. BTW--Welcome to the forum. This is a disappointing problem to have, and obviously a difficult one to solve. Link to post Share on other sites More sharing options...
Advertisement Posted July 10, 2011 Posted July 10, 2011 Hi ho_co, Take a look here My M9 is eating SD cards [MERGED}. I'm sure you'll find what you were looking for!
jaapv Posted July 10, 2011 Share #182 Posted July 10, 2011 Well, if this turns out to be an update glitch like K-H things it is: Leica Folks haveevery right in the world to raise hell about it. In fact REALLY raise hell!!!! The silence in the face of trouble from Leica is inexcusable. I’m with you!!!! It is highly unlikely that it has to do with the update. The testers from this forum would have picked it up. Link to post Share on other sites More sharing options...
locator Posted July 10, 2011 Share #183 Posted July 10, 2011 hi there, don´t know really if anybody had already answered the question i had the same problem i upgraded ando downgraded the firmware, but this is not the problem the failure appears when you switch off the camera, and it´s still reading or accesing the card is not a matter of the card brand or capacity in M8, you were able to switch off the camera, lets say, in an abrupt way this is different in M9 that´s what makes the card failure the only way to fix this is always be sure to turn off the screen before you switch off the camera do not press the play or the mode buttons. it won´t prevent the failure what you have to do to turn off the screen is psess slightly the shoot button tene the lcd screen turns to black then you switch off the camera this way it will never happen again to you hope this helps Link to post Share on other sites More sharing options...
k-hawinkler Posted July 10, 2011 Share #184 Posted July 10, 2011 hi there,don´t know really if anybody had already answered the question i had the same problem i upgraded ando downgraded the firmware, but this is not the problem the failure appears when you switch off the camera, and it´s still reading or accesing the card is not a matter of the card brand or capacity in M8, you were able to switch off the camera, lets say, in an abrupt way this is different in M9 that´s what makes the card failure the only way to fix this is always be sure to turn off the screen before you switch off the camera do not press the play or the mode buttons. it won´t prevent the failure what you have to do to turn off the screen is psess slightly the shoot button tene the lcd screen turns to black then you switch off the camera this way it will never happen again to you hope this helps Thanks. It's great that this procedure works for you. Please read my long post. That's not my experience. Best, K-H. Link to post Share on other sites More sharing options...
scrubs Posted July 10, 2011 Share #185 Posted July 10, 2011 Price has nothing to do with a problem. Would you be satisfied if a $3000 Nikon gave you the same problem? I think not. You expect a product that functions correctly for whatever money you put into it. No, you are correct price does not have anything to do with it, I guess for right or wrong my expectations were a little higher That issue has been largely taken care of with the latest firmware, hasn't it? And we know the trouble Leica went to in solving it. Doesn't seem to me like a place to complain about a lack of response. To be honest I am not sure and will re test that and report back.. BTW--Welcome to the forum. This is a disappointing problem to have, and obviously a difficult one to solve. Thanks and sorry for the first post to be such a whiney one. Like I say - I like the camera. I would just like to feel more confident when using it and to have that happen in he first week on an important shoot really knocked that. I don't think it should be too hard for the technicians to replicate. Just use any of the cards mentioned and more than likely it will indeed fail at some point. Only other solid information I can offer is that I am using Mac OSX and card was in computer before installing back into camera then the camera would not turn on. Now I did not delete any images or knowingly mess with the file structure etc but would be interesting to know if thats how other peoples cards failed. Or whether card was in camera the whole time then failed when switching on camera. Something else to go on perhaps? Thanks again Link to post Share on other sites More sharing options...
Cyril Jayant Posted July 10, 2011 Share #186 Posted July 10, 2011 Gee. I’ve always erased my card in camera with never a problem. I dunno? Me too... no fuss Link to post Share on other sites More sharing options...
scrubs Posted July 10, 2011 Share #187 Posted July 10, 2011 Advertisement (gone after registration) Me too... no fuss hmmm..I'm confused by the earlier post on page 1. I had trouble with some SanDisk Extreme cards when I first got the M9. but I've since learnt the solution, and haven't had a problem since: NEVER EVER delete pictures in camera. I used to do so, as I do still on my D700, but the Leica, being a sensitive flower, just can't handle it. That's my take on the problem, anyhow. As usual, the requisite caveats apply. The Leica dealer who sold me my camera, told me always to make sure the photos are deleted in camera and not on the computer as this will cause problems - Which is what I do. Does anyone delete images from the memory card while attatched as a device computer with no ill effect? Link to post Share on other sites More sharing options...
locator Posted July 10, 2011 Share #188 Posted July 10, 2011 Thanks. It's great that this procedure works for you.Please read my long post. That's not my experience. Best, K-H. hi again i was answering the first post problem but maybe your problem should be related to the same root problem is about trying to set anything (zoom,play,iso..) when the camera is busy if you do so, the camera has a kind of short circuit. it blocks itself that´s why you do not see the shots you take from that moment. your camera is blocked, even if you are able to shoot, it won´t register the files the only way to make the camera working again is to reboot it. it needs to be switched off and on again but you have first to turn off the screen (and that´s maybe the bug) if the screen is not shut off properly, the camera remains blocked so you have first to turn off the camera (pressing the shoot button slightly), and then, turn it of as you do regularly (with the on/off lever) this way you are not going to have the problems you are experiencing M9 is a slow camera, under some circumstances patience is the key Link to post Share on other sites More sharing options...
john_newell Posted July 10, 2011 Share #189 Posted July 10, 2011 eleanorbrown, This is a question for everyone… eleanor’s post just made me ponder this again. What is the need for such huge capacity cards in a non-video camera? I an just wondering is all. Thanks. It allows you to experience the exquisite sense of loss that comes from having a card failure, or losing a card, with a huge number of irreplaceable images. Seriously. Personally, I would rather use 4GB or 8GB cards and change them more often. Link to post Share on other sites More sharing options...
k-hawinkler Posted July 11, 2011 Share #190 Posted July 11, 2011 Thanks for your advice. I appreciate it. If you read my earlier posts carefully, you would know I am aware of all this. My point is, all that shouldn't matter if there wasn't a firmware bug. Best, K-H. Link to post Share on other sites More sharing options...
k-hawinkler Posted July 11, 2011 Share #191 Posted July 11, 2011 Thanks for your advice. I appreciate it. If you read my earlier posts carefully, you would know I am aware of all this. My point is, all that shouldn't matter if there wasn't a firmware bug. Best, K-H. Link to post Share on other sites More sharing options...
locator Posted July 11, 2011 Share #192 Posted July 11, 2011 i agree i think the bug is related with the screen if you turn it off before switching off the camera, the problem does not exist it´s been happening to some of us here at my city(i´ve adviced them the same i did here), and since they do this procedure with the screen, they had never experienced it again Link to post Share on other sites More sharing options...
k-hawinkler Posted July 11, 2011 Share #193 Posted July 11, 2011 My previous response was to locator. I now have noticed the following many times: At exactly 6 PM Mountain Daylight Savings Time the forum site gets off the Internet for about 5 minutes. Why? This sometimes causes text I already entered to get lost. Annoying. K-H. Link to post Share on other sites More sharing options...
ho_co Posted July 11, 2011 Share #194 Posted July 11, 2011 I thought it was just me, K-H! It must be some time-zone switchover. I've noticed approximately the same thing though I hadn't checked the time. All access to the LUF becomes either impossible or extremely sluggish for several minutes. Either a lot of people log on at that time, or the LUF server starts its backup routine, or something similarly repeatable. BTW, it seems not to eat the reply, but to save it till you've re-posted it--see your two posts #57 and #58 above, three minutes apart. Link to post Share on other sites More sharing options...
k-hawinkler Posted July 11, 2011 Share #195 Posted July 11, 2011 Hi Howard, Thanks. It depends. I have also lost long entries. So has Doug Herr. Best, K-H. Link to post Share on other sites More sharing options...
ho_co Posted July 11, 2011 Share #196 Posted July 11, 2011 Same here, I must confess. Never know whether it's lost or duplicated till you go back and look. It's definitely annoying. Link to post Share on other sites More sharing options...
jaapv Posted July 11, 2011 Share #197 Posted July 11, 2011 It is impossible to have 100% immunity from card problems, but there are a number of precautions one can take to minimize the risk. Always buy from a trusted source Keep the contacts clean Use the little plastic box to store the card Keep the card away from (electro)magnetic interference and static electricity Insert and remove the card with the camera switched off Never use a card that has been formatted in another type of camera Lock the card before inserting in the reader Remove from the computer by shutting it down Clear by format in the camera. Then of course there are the damage control strategies: Use a number of the smallest cards you need, not the largest you can get You don't need a card that takes more than 400 files, as you will have to change the battery anyway Regularly check if the number of shots left goes down in the info screen Backup as often as possible. Never delete a backup until you are sure that the newer one is perfect Link to post Share on other sites More sharing options...
k-hawinkler Posted July 11, 2011 Share #198 Posted July 11, 2011 Jaap, If somebody does all of that and still has problems then what? I would like to suggest that's the real issue. Best, K-H. Link to post Share on other sites More sharing options...
Washington Posted July 11, 2011 Share #199 Posted July 11, 2011 K-H and jappv, I have not had a problem but plenty of other folks have. Now I can stick any card in a $150 point and shoot, format and go shoot. What the f**k is the deal with a big deal prestigious camera? Why the silence from Leica??? Is this some kind of game where-by they don’t want to admit to a problem in their ridiculously over-priced camera which sells because of reputation rather than performance? I really don’t like dishonesty ….. how many excuses are made for this machine on a daily basis here? Phooey!!! Link to post Share on other sites More sharing options...
jaapv Posted July 11, 2011 Share #200 Posted July 11, 2011 Jaap, If somebody does all of that and still has problems then what? I would like to suggest that's the real issue. Best, K-H. It is impossible to have 100% immunity from card problems, But it is wise to eliminate all basic causes. Link to post Share on other sites More sharing options...
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