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LCD not working


huwge

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Was out in the cold (-14 C) on Saturday, camera was working fine. Got back to the hotel and wanted to review some pictures and whilst the camera switched on the LCD display was not available.

 

The camera shows the red LED through the viewfinder and takes pictures. The picture appears once taken but then disappears, so the screen works. I also get messages when I remove the baseplate with the camera on. Nevertheless, I can not access the screen through any of the buttons to the rear of the camera. The remaining shots available on the card also show in the small window on the top of the camera.

 

Does anyone have any clues? I have tried draining the internal battery, switched SD cards and used different batteries. All to no avail. I am supposed to help a friend tomorrow with some pictures for their restaurants new website, but am locked in ISO 320 as I can not access the menu to change anything.

 

Grateful for any help / ideas.

 

Huw

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It sounds as though you may have an electrical problem with the buttons on the back of the camera. It's possible that condensation may have affected the circuitry if the camera went from very cold to very warm (and moist) surroundings. :(

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I was about to post the same. Another possibility is that a connector has worked loose inside. Off to Leica I would say and cross your fingers that it is not the expensive corrosion cause. In that case, I hope you have passport guarantee.

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It sounds as though you may have an electrical problem with the buttons on the back of the camera. It's possible that condensation may have affected the circuitry if the camera went from very cold to very warm (and moist) surroundings. :(

 

I think Nicole has nailed the problem. Looks like your M8 has suffered the same fate as those recently-stranded chunnel trains. Hope your camera dries out and returns to normal. BTW, you might want to remove the battery before some component gets fried.

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Thanks for prompt replies - how long would it take to evaporate if a dry out is the potential solution? It has never happened before when in the cold and the transfer from cold to warm was not swift.

 

I am guessing a trip to the manufacturer is on the cards

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I have no idea as to how long it would take for the condensation to dry out of your M8, but maybe others, that have had a similar problem, will reply with their own first-hand experiences. As far as how to accomplish the drying-out process, my best guess (and that's all it is, a guess as I live in a much warmer climate) is to place the camera, lens off and bottom plate removed, into a sealed plastic bag along with ample desiccant to absorb the moisture.

 

While I have no idea how long this will take, the good news is that this moisture is not salt water which could cause real havoc to the M8's electrical components. You have my sympathies, Huw. Good luck to you and I hope your camera is back to normal soon.

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Thanks for prompt replies - how long would it take to evaporate if a dry out is the potential solution? It has never happened before when in the cold and the transfer from cold to warm was not swift.

 

I am guessing a trip to the manufacturer is on the cards

 

You could try removing the base-plate, SD card and battery, and then gently playing a hair-dryer (On a low heat setting.) over the camera body to gently warm the camera body and provide an air-flow at the same time. (You may wish to keep the lens on, or use a body cap so as not to introduce any dust during this process.) I was wondering if it were possible that some snow may have entered the back of the camera through the buttons when you were using it at the weekend?

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In the absence of a few silica bags, you might also try this - keep the lens and cap on ( or the body cap ) and insert the whole camera in a bag with ( dry / uncooked ) rice. Leave for 12-24 hours and then try the camera again. if moisture is the problem, the rice will wick it out. if it still does not work, it needs a trip to the mothership. Be careful with the hairdryer.. your lcd can come off and if you are too garessive, you can melt some less resistant parts. good luck, Coos

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It should be at the workshop now - I'll be very disappointed if it was condensation related. In spite of the cold weather, it was dry and the camera returned to a padded bag after use. Back at the hotel it was not placed into an immediately warm environment. In fact, it was handled as many times before in cold weather without error.

 

I am trying the express 5 day service, although that probably doesn't make tremendous sense this time of year but it's better getting that than the 8 weeks quoted otherwise.

 

H

 

PS - I should add that the D-lux 4 was used in the same conditions and the following day at lower temps on a ski slope and that is still functioning well.

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