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...only a camera


Guest stnami

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...too many people buried their heads in sand and let Leica get away with whatever it chose to do... because it was a Leica

Even with all these problems some still say it is the best digital of all time.......

 

 

 

leica was given an inch and took a heap more

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Since it's conception, I was never interested, and made it clear on a number of occasions.

Compared to the DMR to which I fully supported, the M8 is a poor choice as it's limited.

And I stated, It would be better for Leica to leave the Classic Leica-M as it is.

But I got blasted, Yes it was said on this forum the only future Leica has is to develop a Digital M. and we will all buy one, ok enough said.

And it looks like some of you have already thrown the towel in over a little problem.

I was always under the impression that Electronic Imaging can be fixed in photoshop or some other program.

 

SO GIVE LEICA A CHANCE TO FIX IT, AND THEY WILL.

 

And in the meantime go out get some film and use your real M camera.

 

Ken.

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There's a lot of revenue out there for a digital M with a Leica badge. Rangefinder photography is as much a right brained activity as it is a left, and Leica knows that, and they will sell a lot of M8s even with these current problems. They would of sold a lot more if it was problem free, but most of the lost sales will eventually get an M8 if they sort out the problems.

 

But why weren't these problems detected prior to distribution?

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Leica had to develop a digital M - the market wanted it, and it could, should be a huge success for them.

 

I'm amazed that people are choosing to ignore the issues - 'it might be a few faulty cameras, I'm still buying mine tomorrow....' - interesting to see how they get on. Leica themselves seem to admit that there is a problem hence the comment re IR filters.

 

If I were Leica I'd stop supply immediately, do a product recall and sort it out. People generally don't mind when something goes wrong, as long as it's put right. In fact such instances can actually serve to enhance a companies reputation and build customer loyalty, if handled correctly.

 

At the moment they are just sending out more and more cameras which will surely be returned, may lead to orders being cancelled, costs and hassle for their dealers, and most importantly lost customers and a tarnished reputation.

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In the end this may all be fixed by a simple bit of firmware (though I doubt it). Will it make all of us who are complaining feel silly? Not really.

 

Will it make leica, who by staying so quiet will lose even one customer, feel silly? I would imagine so.

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A dozen years ago I found my self in a situation where I was told by our CEO that the product for which I was the lead engineer had to ship tomorrow, regardless. I pleaded with him as I knew it would be a horrible experience, but there was no moving him. Up until that time the product had an excellent reputation in the market. I made the master floppy and gave it to production as ordered the next day. The floppy was labled "rotten fish" - I just had to make a point of it. The release was the disaster I predicted, file servers going down left, right and center. In three weeks we had all the problems sorted and a new and very stable version out. Non the less it took almost a decade for the product to fully recover from the effects, in the market, of those three weeks. I still hear comments from people relating to that fatal release in 1994.

 

This situation, to me, has a similar feel to it. The marketroids must have been pushing for product release on schedule "and damn the torpedoes".

 

Making a good reputation takes a long time, destroying it doesen't.

 

- Carl

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Leica had to develop a digital M - the market wanted it, and it could, should be a huge success for them.

 

I'm amazed that people are choosing to ignore the issues - 'it might be a few faulty cameras, I'm still buying mine tomorrow....' - interesting to see how they get on. Leica themselves seem to admit that there is a problem hence the comment re IR filters.

 

If I were Leica I'd stop supply immediately, do a product recall and sort it out. People generally don't mind when something goes wrong, as long as it's put right. In fact such instances can actually serve to enhance a companies reputation and build customer loyalty, if handled correctly.

 

At the moment they are just sending out more and more cameras which will surely be returned, may lead to orders being cancelled, costs and hassle for their dealers, and most importantly lost customers and a tarnished reputation.

 

James, you have I think said it just right in your 3rd para. At the cost point of the M8 they should do no less, even if they make a holding statement and indicate that once they have a fix they will recall any issued camera whose owner is dissatisfied.

 

This situation does not affect me as unless I win the lottery I will never be able to afford an M8 + the necessary lenses, but I sympathise with those who are disappointed - I would be not only so but really angry too. Oh, and Sean is doing sterling work for us all - how he finds time to post as many comments as he does is beyond me - keeping up with the current threads is nearly a full time job in itself!

 

I too fear for Leica's reputation if a solution (and IMO what they have so far proposed can only be a temporary fix) is not found rapidly. Cancelled orders, returned cameras, reduction in sales and a deluge of complaints to Solms and other main Leica centres should ensure that something is done PDQ.

 

Carl, your last sentence is spot on!

 

BTW - does anyone not see a similarity in this situation to that portrayed in the film "The Queen"?

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Are we to see a new australian digi viewfindercam on the market tomorrow?

Its banding and green blobs will be up side down as seen from Europe.

Nevah trusted the Aussies.

 

 

Kind regards to all Aussies.

 

 

Fr.

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Thanks for the personal attack Peter. You must be new here because:

 

1) I make my living primarily as a photographer

2) I was helping people on this forum years before RR began.

 

Personal attacks aren't cool here but you'll find that out yourself quite soon.

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carl, sorry - i dont know what product do u mean... but u r so rite about what u say....

 

yes... those people that ignore are like kids, and if leica takes those cases as referance point then leica behaves like a kid too.... a company that looks for success in new field to it espcialy such a cruel and competitive like digital arena without having relevant reputaion - then this company is in dengar in the real market... kids behaviour, and feelings of inferiority will not give them success...

and note.. reputation of leica is of its past... they carry the past reputation to the present.. it is a good starting point but if they will not stand up to their historic reputation then in the new arena (at least in the digital feild) this all reputation will be blown....

i hope it will not happen, but something should be done in order to prevent it and to improve things.... and it is still more than DOABLE...

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