I'm an idiot. Can you help me?

[Jackalope]

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I've been having minor issues with my M10 (can't use Leica Fotos, etc.), and just discovered why. I previously had purchased a used M10 Monochrome, which I had to return because of sensor problems. I then purchased a used M10 and somehow managed to install the M10 M firmware on the M10.

I've read all the posts related to downgrading firmware versions, which isn't exactly my problem.

Do I have any alternative to sending the camera in?

Thanks for any wisdom,

Mike

[lct]

What happens when you try to install the normal firmware?

[Jackalope]

I've tried lots of things: resetting the camera, using a fresh SD card with the proper firmware, etc. The firmware field in the Camera Information menu slot remains greyed out.

[lct]

Just now, Jackalope said:

[...] The firmware field in the Camera Information menu slot remains greyed out [...]

I would ask your dealer or Leica what to do then.

[jaapv]

That is the second M10 with a wrong firmware problem. You are in New Jersey, just stop by Leica CS:

Leica Camera USA Inc.
5th Floor 500 Frank W. Burr Blvd.
Teaneck NJ 07666

[Jackalope]

Thanks, Jaap! That's very helpful Do you think they'll look at it while I wait, or will I have to leave it?

[jaapv]

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No idea but they have a good reputation for being helpful. Give them a call first. It is still an hour's drive (Rome2Rio 😉)

repair@leicacamerausa.com.

800 222 0118.