wireframeX Posted March 10, 2024 Share #1 Posted March 10, 2024 (edited) Advertisement (gone after registration) Hi Here my pb my a real Leica Thumb support. FN2 button is hard to use because of space. Actually my supplier is contacting Leica it doesn't seem want to replace it Any suggestion ? Welcome, dear visitor! As registered member you'd see an image here… Simply register for free here – We are always happy to welcome new members! Edited March 10, 2024 by wireframeX Link to post Share on other sites Simply register for free here – We are always happy to welcome new members! ' data-webShareUrl='https://www.l-camera-forum.com/topic/390692-thumb-support-leica-q3-problem/?do=findComment&comment=5087367'>More sharing options...
Advertisement Posted March 10, 2024 Posted March 10, 2024 Hi wireframeX, Take a look here Thumb support Leica Q3 problem. I'm sure you'll find what you were looking for!
David Wien Posted March 10, 2024 Share #2 Posted March 10, 2024 If you mean that there is a gap between the RH button on the thumb support and the F2 button on the camera, a) Is the shank of the support straight and at right angles to the bit that goes into the "flash bracket"? b) Can you make it work by gluing a piece of card on one of the F2 buttons, with non-permanent glue that can be removed cleanly? David Link to post Share on other sites More sharing options...
M11 for me Posted March 11, 2024 Share #3 Posted March 11, 2024 Did the dealer give you another one in the shop just to try out if they are all the same? Its indeed a problem when the buttons do not work properly. Link to post Share on other sites More sharing options...
David Wien Posted March 11, 2024 Share #4 Posted March 11, 2024 Mine seems to go a little further into the flash adaptor than yours. Welcome, dear visitor! As registered member you'd see an image here… Simply register for free here – We are always happy to welcome new members! Link to post Share on other sites Simply register for free here – We are always happy to welcome new members! ' data-webShareUrl='https://www.l-camera-forum.com/topic/390692-thumb-support-leica-q3-problem/?do=findComment&comment=5088606'>More sharing options...
Wellsyboy Posted March 11, 2024 Share #5 Posted March 11, 2024 (edited) Maybe is has got bent somehow? Certainly doesn't look right. Is your dealer an official Leica dealer? Edited March 11, 2024 by Wellsyboy 1 Link to post Share on other sites More sharing options...
M11 for me Posted March 11, 2024 Share #6 Posted March 11, 2024 vor 37 Minuten schrieb Wellsyboy: Maybe is has got bent somehow? Certainly doesn't look right. Is your dealer an official Leica dealer? I agree with you and understand that you are upset. But would you not wait for the answer of Leica as you wrote that the dealer was contacting Leica. If you are right with your complaint then there is no doubt that Leica will exchange it. If it were me I would proceed as follows: I would send that part back immediately as it does not work properly. Its not about wether or not the dealer wants to take it back. As you describe your issue that part is not right. You get no satisfaction here in the forum. This is not a question to be discussed. It either works or it does not. And you can use your warranty. 1 Link to post Share on other sites More sharing options...
adrianh Posted March 11, 2024 Share #7 Posted March 11, 2024 Advertisement (gone after registration) Mine sits flush with the camera. Something is off with yours. Just ask to get a 1:1 replacement immediately, I don't get this "contacting Leica Support" for a piece of metal. It's not like you need a highly specialized Leica engineer to dig into a complex problem. 3 Link to post Share on other sites More sharing options...
Wellsyboy Posted March 16, 2024 Share #8 Posted March 16, 2024 I have noticed with mine that if I put pressure on the thumb grip at the point of the thumb grip the whole unit gets dragged out from the hot shoe and away from the function buttons - it happens more so when I am using the handgrip but having to constantly reposition it is becoming a little irritating........ Link to post Share on other sites More sharing options...
Dannyred Posted March 17, 2024 Share #9 Posted March 17, 2024 btw - B&H has the official Leica Q3 grip in stock as of earlier today Mar 17, 2024 Good News! Leica Thumb Support Q3 (Aluminum, Black) is now in stock! GET YOURS Please note: This notification is sent on a first-come-first-served basis. The item was in stock and available for online purchase at the time we sent this email. However, we cannot guarantee that this item will remain available. To confirm availability for in-store purchase at our NYC SuperStore in person, please call 800-718-5999. Link to post Share on other sites More sharing options...
chetccox Posted March 20, 2024 Share #10 Posted March 20, 2024 They bend quite easily. At least the original Leica one does. I have the brass one. In any event, if it doesn't fit what kind of stupid place did you buy it from that won't replace it (regardless of what Leica says)? Link to post Share on other sites More sharing options...
fotografr Posted March 22, 2024 Share #11 Posted March 22, 2024 On 3/20/2024 at 6:34 AM, chetccox said: They bend quite easily. At least the original Leica one does. I have the brass one. In any event, if it doesn't fit what kind of stupid place did you buy it from that won't replace it (regardless of what Leica says)? I'm wondering if this was a user error situation. Looking at the image, it's clear there's a gap along the entire length of the thumb support, leading me to believe it was not fully inserted into the hot shoe. Link to post Share on other sites More sharing options...
David Wien Posted March 22, 2024 Share #12 Posted March 22, 2024 (edited) On 3/20/2024 at 2:34 PM, chetccox said: They bend quite easily. At least the original Leica one does. I have the brass one. I have a black one. Unless it "fell off the back of a lorry", I dont think it is a "Leica original", as it was much cheaper. It will not bend unless you force it, which I am not going to do. It fits perfectly. I did suggest, in message #4 of this thread, that the problem one being discussed in this thread was not going into the hot shoe as far as mine does. This may be because of something in the way that shouldnt be. Maybe a bit of extra material on the grip hits the front of the hot shoe slot too early. A small file might solve the problem. David Edited March 22, 2024 by David Wien 1 Link to post Share on other sites More sharing options...
wireframeX Posted March 25, 2024 Author Share #13 Posted March 25, 2024 On 3/11/2024 at 10:23 AM, Wellsyboy said: Maybe is has got bent somehow? Certainly doesn't look right. Is your dealer an official Leica dealer? Its an official dealer "Miss Numerique" Link to post Share on other sites More sharing options...
wireframeX Posted March 25, 2024 Author Share #14 Posted March 25, 2024 On 3/11/2024 at 11:09 AM, M11 for me said: I agree with you and understand that you are upset. But would you not wait for the answer of Leica as you wrote that the dealer was contacting Leica. If you are right with your complaint then there is no doubt that Leica will exchange it. If it were me I would proceed as follows: I would send that part back immediately as it does not work properly. Its not about wether or not the dealer wants to take it back. As you describe your issue that part is not right. You get no satisfaction here in the forum. This is not a question to be discussed. It either works or it does not. And you can use your warranty. The dealer doesn't want to change it without Leica Agreement ... Link to post Share on other sites More sharing options...
wireframeX Posted March 25, 2024 Author Share #15 Posted March 25, 2024 On 3/11/2024 at 11:18 AM, adrianh said: Mine sits flush with the camera. Something is off with yours. Just ask to get a 1:1 replacement immediately, I don't get this "contacting Leica Support" for a piece of metal. It's not like you need a highly specialized Leica engineer to dig into a complex problem. You are right but my dealer doesn't want to change it because they don't have in stock ... Link to post Share on other sites More sharing options...
wireframeX Posted March 25, 2024 Author Share #16 Posted March 25, 2024 On 3/16/2024 at 1:35 PM, Wellsyboy said: I have noticed with mine that if I put pressure on the thumb grip at the point of the thumb grip the whole unit gets dragged out from the hot shoe and away from the function buttons - it happens more so when I am using the handgrip but having to constantly reposition it is becoming a little irritating........ Agree with you ... On 3/22/2024 at 7:52 PM, fotografr said: I'm wondering if this was a user error situation. Looking at the image, it's clear there's a gap along the entire length of the thumb support, leading me to believe it was not fully inserted into the hot shoe. Nope but maybe with an heavy hammer it will work Link to post Share on other sites More sharing options...
fotografr Posted March 25, 2024 Share #17 Posted March 25, 2024 3 hours ago, wireframeX said: Agree with you ... Nope but maybe with an heavy hammer it will work Let us know how that works out please. 😉 Link to post Share on other sites More sharing options...
David Wien Posted March 25, 2024 Share #18 Posted March 25, 2024 I think a little metal needs to be filed off the blunt end, so it can go into the hot shoe slot a bit further. David Link to post Share on other sites More sharing options...
SnapshotGR Posted March 25, 2024 Share #19 Posted March 25, 2024 Mine looks ever so slightly narrower. Mine has flex. I think I could bend it a bit. Welcome, dear visitor! As registered member you'd see an image here… Simply register for free here – We are always happy to welcome new members! Link to post Share on other sites Simply register for free here – We are always happy to welcome new members! ' data-webShareUrl='https://www.l-camera-forum.com/topic/390692-thumb-support-leica-q3-problem/?do=findComment&comment=5134026'>More sharing options...
wireframeX Posted May 9, 2024 Author Share #20 Posted May 9, 2024 Hi FYI the thumb has been replaced by a new one :) 1 Link to post Share on other sites More sharing options...
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