canlogic Posted October 12, 2007 Share #1 Posted October 12, 2007 Advertisement (gone after registration) I sent in for my lens (wate with finder) at the end of June and am still waiting. I know they said it could take awhile but shouldn't I have heard something from them by now. I have not had any kind of reply or status at all. Link to post Share on other sites More sharing options...
Advertisement Posted October 12, 2007 Posted October 12, 2007 Hi canlogic, Take a look here 30% Lens Offer ---- Who is still waiting. I'm sure you'll find what you were looking for!
SteveF Posted October 12, 2007 Share #2 Posted October 12, 2007 I just received my lens this week. NJ charged my credit card last week and shipped it by UPS 2nd day air. Link to post Share on other sites More sharing options...
robsteve Posted October 12, 2007 Share #3 Posted October 12, 2007 I sent in for my lens (wate with finder) at the end of June and am still waiting. I know they said it could take awhile but shouldn't I have heard something from them by now. I have not had any kind of reply or status at all. You should have gotten a registered letter with your original receipt and a confirmation letter of the lens order. An email to the Leica M8 support mail box should get you a status update. My WATE arrived a few weeks ago. I am in Canada and sent the order during the last week of June. The charge showed up on my credit card a few days before the lens shipped from Leica NJ. If you watch your credit card statement online you will at leas know when it is on the way. Robert Link to post Share on other sites More sharing options...
woodyspedden Posted October 12, 2007 Share #4 Posted October 12, 2007 I just got mine as well. Well worth the WATE Woody Spedden Link to post Share on other sites More sharing options...
canlogic Posted October 12, 2007 Author Share #5 Posted October 12, 2007 You should have gotten a registered letter with your original receipt and a confirmation letter of the lens order. An email to the Leica M8 support mail box should get you a status update. My WATE arrived a few weeks ago. I am in Canada and sent the order during the last week of June. The charge showed up on my credit card a few days before the lens shipped from Leica NJ. If you watch your credit card statement online you will at leas know when it is on the way. Robert I am in Montreal and also sent mine in towards the end of June but I never heard anything back from them. I have sent an email to customer support and will hopefully hear back tomorrow. Thanks for the info. Link to post Share on other sites More sharing options...
mr_big Posted October 12, 2007 Share #6 Posted October 12, 2007 I also waited until the last week of June to order the WATE and got it about two weeks ago. Link to post Share on other sites More sharing options...
JWW Posted October 12, 2007 Share #7 Posted October 12, 2007 Advertisement (gone after registration) Still waiting for the Noctilux. Sent in form end of June. Link to post Share on other sites More sharing options...
AGeoJO Posted October 12, 2007 Share #8 Posted October 12, 2007 Same like others above, I got my WATE about two weeks ago. Apparently, the WATE is more readily available than, let's say, the Noctilux. Link to post Share on other sites More sharing options...
jfgilbert Posted October 12, 2007 Share #9 Posted October 12, 2007 Received my Noctilux today - actually I could have had it yesterday if I had been home :-). I had sent the order in early April, and that's what I expected - I was hoping to have it before the holidays, but not much sooner. Link to post Share on other sites More sharing options...
waterlenz Posted October 12, 2007 Share #10 Posted October 12, 2007 My wait ended yesterday with the arrival of my WATE. I mailed my request for it on 7 May. Link to post Share on other sites More sharing options...
carstenw Posted October 12, 2007 Share #11 Posted October 12, 2007 Still waiting for my Noctilux, thank god! Ordered just past the end of June (I asked for the MATE at the end of June, so they had to ask me for a different choice). Due to the unavailable MATE, they offered to speed up my Noctilux, which I politely but firmly declined Link to post Share on other sites More sharing options...
Guest Posted October 12, 2007 Share #12 Posted October 12, 2007 Hello I had a problem with my 30% discount WATE,when the expected delivery date passed. I phoned the person responsible ( the phone number is on your confirmation of order) and was informed that they had tried to take payment fron my credit card but had failed.What had happend was due to the size of payment and being from another country (I am in the UK) my card company needed to talk to me ,its called a referal.This did not happen so Leica cancelled the order without contacting me.The lady at Leica was very helpful and I recieved my WATE after a further 4 weeks.What I should have done was contact my card company when the lens was first ordered and told the to expect the debit from Leica. Mine may be an issolated case but its well worth while ringing leica.If you need the full number including extension and a name ,post a reply and I will post details. Brian ps It was well worth the WATE Link to post Share on other sites More sharing options...
canlogic Posted October 12, 2007 Author Share #13 Posted October 12, 2007 Hi I guess the problem is I never got any order confirmation. I have emailed customer support so hopefully they can sort it out. Link to post Share on other sites More sharing options...
gesper Posted October 12, 2007 Share #14 Posted October 12, 2007 I received my Noctilux ten days ago after ordering in February. Link to post Share on other sites More sharing options...
hdrmd Posted October 12, 2007 Share #15 Posted October 12, 2007 Same as many above. Ordered Noctilux at the end of June: Still waiting. DR Link to post Share on other sites More sharing options...
Guest Posted October 12, 2007 Share #16 Posted October 12, 2007 Hi I would ring them, but do it about 8 am German time to catch them before things get busy. The people in the 30% discount dept are very helpfull.A nice polite phone conversation works wonders. Link to post Share on other sites More sharing options...
leicabug Posted October 12, 2007 Share #17 Posted October 12, 2007 Anyone still waiting for lenses other than WATE and Noctilux? Link to post Share on other sites More sharing options...
Bill W Posted October 12, 2007 Share #18 Posted October 12, 2007 Ordered my Noctilux in March, nothing so far. Link to post Share on other sites More sharing options...
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