Leica Q: not turning on, with logo flashing

[elnatnal]

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Hi there! I've had my Leica Q for a couple months now. I took it out a couple weeks ago and have had lovely photos and was able to upload them and everything. Since then, it was sitting in my house on the table. However, I've was taking it out for some new photos and, when turning on with a full and fresh battery, when I turn it on, the Leica logo flashes after 3 seconds, then it disappears. Then, nothing happens. It's not actually turned on, and I can't see anything from the viewfinder.

I haven't bumped it into anything, haven't taken it out, haven't dropped it. I can't figure out why this is happening, and haven't been able to find any hints or similar problems on the internet thus far, so I'm here

Anyone have any tips or help that could point me in the direction to...getting it to work all correctly/normally? It'd be much appreciated!

[Stephen_C]

Have you tried taking out the battery for a minute or two, replacing it and trying again to turn on the camera? I'm not optimistic that will fix it but it's worth a try if you've not already done so.

Stephen

[Leica Guy]

If that does not work, try reloading the firmware. Probably a good idea to make sure your Q has the latest revision of code anyway. 

 

Try this one: http://us.leica-camera.com/content/download/154868/2904335/version/1/file/Q116_31_.quf

It's listed on this page: http://us.leica-camera.com/Service-Support/Support/Downloads?category=124335&subcategory=124336&type=108942&language=93871

 

Edited May 18, 2019 by iQ2

[prk60091]

try a NEW sd card

[Tobers]

Could it be that the rear screen is turned off? Unlikely I know.

[Leica Guy]

2 hours ago, Tobers said:

Could it be that the rear screen is turned off? Unlikely I know.

Excellent suggestion! 

[LexS]

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Elnatnal

quote

Anyone have any tips or help that could point me in the direction to...getting it to work all correctly/normally? It'd be much appreciated!

unquote

Did these suggestions help ??

 

[tonebone]

same problem here. camera worked perfectly yesterday. today i only get a logo flash. tried 2 batteries.

[Le Chef]

I’ve had this with my CL. Try cleaning the contacts of the SD card as they may be dirty. Check there’s nothing in the SD card slot. Try another SD card and see if that works. If not then remove battery and make sure it’s fully charged before going back in. Try the second SD card again. If it fails you may have another issue that requires a trip to Leicaland.

[MinhTrong]

On 5/18/2019 at 3:30 AM, elnatnal said:

Hi there! I've had my Leica Q for a couple months now. I took it out a couple weeks ago and have had lovely photos and was able to upload them and everything. Since then, it was sitting in my house on the table. However, I've was taking it out for some new photos and, when turning on with a full and fresh battery, when I turn it on, the Leica logo flashes after 3 seconds, then it disappears. Then, nothing happens. It's not actually turned on, and I can't see anything from the viewfinder.

I haven't bumped it into anything, haven't taken it out, haven't dropped it. I can't figure out why this is happening, and haven't been able to find any hints or similar problems on the internet thus far, so I'm here

Anyone have any tips or help that could point me in the direction to...getting it to work all correctly/normally? It'd be much appreciated!

i got same issue, the camera suddenly got issue   any ideas so fix it

 

[Stephen_C]

See my suggestion in the other thread you started about this problem.

Stephen

Edited August 28, 2022 by Stephen_C
Corrected typo

[ABr]

Did anyone solve this? I have just run into the same issue with my Q.

Thanks -A-

[Robert C]

I've just experienced the same issue with my Leica Q.  It was working perfectly the last time I used it.  This time, I turned it on and nothing happened.  Swapped batteries and SD cards.  I would get either the flashing red Leica logo on my back screen, or nothing at all.  This is pretty shocking since the camera has never been dropped and has been well taken care of.

[Victor Schiferli]

Has anyone had any luck in fixing this issue? 

I had the same thing with my Q yesterday: it worked in the morning, in the evening it would not power on. Just the Leica logo flashing briefly. 

Very worried about this. 

[Le Chef]

Read the fixes listed above and try those first. It seems it’s usually the SD card at fault. Needs formatting. Not located in the slot properly. Contacts dirty.

[jaapv]

Start by leaving the battery out for 24 hours. Then take out the SD card, moisten the contacts with a small amount of Contact Spray, insert the card a few times. Do the same with the battery. Wait a couple of minutes to dry and insert a full battery and the SD card.  Switch on. If that fails take the camera to your dealer or contact Leica Customer Service.