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Update problems {merged thread}


Bill W

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First fw updating here (M10 is my first digital camera) and I was a little nervous ...but everything went smooth without problems unless than 5 minutes, great!

 

robert

 

PS: For us not native english speakers and not so much into informatic and computer terms the definition "root directory" is a little bit ambiguous because we do not know how to consider the DCIM folder. Just saying format the card and drag on it the fw would have been more clear, at least for me  :) 

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First fw updating here (M10 is my first digital camera) and I was a little nervous ...but everything went smooth without problems unless than 5 minutes, great!

 

robert

 

PS: For us not native english speakers and not so much into informatic and computer terms the definition "root directory" is a little bit ambiguous because we do not know how to consider the DCIM folder. Just saying format the card and drag on it the fw would have been more clear, at least for me  :) 

Would "directory radice" be more comprehensible? That's the term used in the Italian instructions.

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Would "directory radice" be more comprehensible? That's the term used in the Italian instructions.

 

 

Not sure. Where did you find the italian instructions? I looked for but didn't find any !

robert

 

PS: just noted the spelling checker did something unintended in my previous post:  it should have been "in less than 5 minutes" not "unless..." sorry for that

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And where do other downloads go?  Such as updates to your normal pieces of software, automatic security updates, etc.  A task-specific download destination would have to be set for each download.

 

Oh, Scott, ya big silly. It can be changed just for the Leica firmware download and then returned to the default, but just learning the simple single step to copy to the SD card is just so simple.

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Which, Pico, is overcomplicating things. Why go changing settings, performing the operation and changing settings back again when a simple drag-and-drop suffices?

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Which, Pico, is overcomplicating things. Why go changing settings, performing the operation and changing settings back again when a simple drag-and-drop suffices?

 

That is what I suggested in my second sentence.

 

but just learning the simple single step to copy to the SD card is just so simple.
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I did all like instructed. Had the same problem as the original poster. Second attempt it installed the new firmware with a success information.

 

Now my camera is not working anymore at all: pressing LV leads to a no lens error. No photos can be made at all. On/off switch works no more. Camera stays on all the time. 

 

As the new firmware is installed it seems not possible to install it again (greyed out menu).

 

This for sure was my last LEICA.

 

Sometimes (I have read) that an unsuccessful update - that is, one that is interrupted before completion or has another problem erases the original firmware, making the camera unusable until it is sent back to the manufacturer to have software re-installed. Perhaps this is what you will have to do.

 

Some of the issues folks are having may be related to knowing how long to wait while looking at that black screen on the M10 LCD after it has been providing information as to the progress of the update. Then, suddenly the screen goes black without providing any info and one wonders, "What do I do now?" I waited a goodly amount of time as that seemed the best route to take. And it was!

 

This update seemed to take a bit longer than ones in the past and then I began to worry because I started with 70% battery power NOT 100% like the directions mention. BUT... I do use a 4GB card reserved only for FW updates, I format the card in the specific Leica, ignore the DCIM file and add the FW Update just alongside the DCIM file because that is the top (that is, ROOT) directory available on the card. I do keep all past updates in files made for them in case I ever have to go back (not really certain that is possible, though.)

 

So far, has always worked the way it is supposed to.

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If there would be a requested folder it would be documented and/or selfexplaining....

 

....what would be the logic behind puting it in any folder?????

 

 

Basically that is missing in Leica's instructions. Not only fomat the card in the camera, but do not put the update file in any folder.

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If there would be a requested folder it would be documented and/or selfexplaining....

 

....what would be the logic behind puting it in any folder?????

 

 

 

SO much overthinking about such a simple process.  Never seen this on forums for Canon or Nikon or Fujifilm.  Firmware updates are a fact of digital photography, and universally involve placing the update file in the root directory (that is, not in any folder).  Sheesh....

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As usual the instructions are inexact and incomplete.  There is no good reason that update support from Leica and forum moderators are not better.

The instructions were clear and easy to follow, and the moderators here gave excellent support.  I take my hat off to the moderators for being so patient...

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If there would be a requested folder it would be documented and/or selfexplaining....

 

....what would be the logic behind puting it in any folder?????

 

 

There is a requested folder. It's the folder on top of the storage hierarchy, often called the "root folder" or "root directory". The documentation explicitly names it. Most users would put the update there anyway.

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I believe the root directory is where the folders are stored and not a folder in itself.

This happens not to be the case. The root directory is a directory, just like any other directory, and it can hold directories and files alike. 

 

It used to be that the root directory was fixed in size, i.e. that the number of entries it could hold was set to a fixed number. It also used to be that the root directory was the only directory on a medium; this was before sub-directories were implemented.

 

However, cameras will not usually store pictures in the root directory but in a predefined subdirectory. If that directory is missing, the camera will make it.

 

Ah - a "folder" is just another word for "directory". Some vendors thought users were too dense to understand that you could place files into "directories".

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