borowiec Posted June 6, 2016 Share #1 Posted June 6, 2016 Advertisement (gone after registration) I've had my Leica M (240) for slightly over two years but, until recently, never used Live View. Now I find that after I use Live View there are times when I turn on the camera and get no response when I press the shutter release: it goes down all the way but nothing happens. I've tried removing and reinserting the battery but that makes no difference. While I haven't been able to duplicate the steps that lead to this problem, I believe it's related to my using Live View, not only because it never happened before I used LV, but also because I have just determined that to get the shutter release to work again, I have to turn on Live View. Also, when the shutter will not activate, the meter works erratically as well; one time the shutter speed indication (in aperture priority) was stuck at 4', regardless of aperture or scene brightness. As this shutter freeze has only happened four times, I haven't had the chance to see what else might me happening with the meter as I'm frantically trying to get the camera to work—this happened on an assignment last week. Any thoughts, other than my sending it to Leica? Thanks for your input! Link to post Share on other sites More sharing options...
Advertisement Posted June 6, 2016 Posted June 6, 2016 Hi borowiec, Take a look here M (240) shutter release stops working. I'm sure you'll find what you were looking for!
kenf Posted June 6, 2016 Share #2 Posted June 6, 2016 Have you updated your firmware? I'd try a reset, too. Link to post Share on other sites More sharing options...
borowiec Posted June 6, 2016 Author Share #3 Posted June 6, 2016 Sorry, I should have said that I am using the latest firmware, 2.0.3.0. Of course I did a reset but it did not solve the problem. On the other hand, I've now figured out how to trigger the problem—BUT this does not work every time, sometimes everything is fine. However, there definitely was the problem after this sequence of steps: 1. Turn on Live View 2. Make an exposure with Live View on 3. Turn off Live View 4. Turn off camera 5. Turn on camera: shutter release doesn't work. Link to post Share on other sites More sharing options...
jaapv Posted June 6, 2016 Share #4 Posted June 6, 2016 Sorry, cannot replicate. This appears to be a specific problem with your camera.It should be returned to Leica. Make sure that you let them know that you are a working professional and ask whether they are able to provide a loaner. If needed, contact Wtzlar. Link to post Share on other sites More sharing options...
borowiec Posted June 6, 2016 Author Share #5 Posted June 6, 2016 Thanks Jaap, that's what I suspected. I just thought I would find out if anyone else had seen this problem before I contacted Leica. Link to post Share on other sites More sharing options...
Leicabuff Posted June 7, 2016 Share #6 Posted June 7, 2016 This is very similar issue which I had with my M-P. I sent the camera to Wetzler, Germany last week. The only way for me to replicate the issue was to leave the camera in Live View until it goes into sleep mode. After waking it up, by pressing the shutter button half way, the shutter was unresponsive and exactly as you said, I had to switch to Live View and take a photo before I could switch back to rangefinder. And when the shutter freezes the metering is completely frozen or weird. The only difference here is that you don't talk about the open shutter curtain. Next time it freezes, take off the lens and check if the shutter curtain is open. I suspected that Live View and EVF's Live View were messing up with the shutter and so reported when I sent the camera in. Again these were the steps for me to replicate the issue: 1. Turn on Live View 2. Make an exposure with Live View on 3. Let the camera falls into sleep mode 4. Turn off Live View and turn off the camera manually 5. Turn on the camera manually If the shutter button is frozen and metering is weird or frozen, then you have exactly the same problem as I had. With one difference that my shutter curtain was staying open most of the time in sleep mode and I shipped the camera with open shutter so that they can see it. Link to post Share on other sites More sharing options...
Leicabuff Posted June 7, 2016 Share #7 Posted June 7, 2016 Advertisement (gone after registration) It was very frustrating when the shutter froze on me. I had to think and do the steps you mentioned to release the shutter and until then, the bird had packed his stuff and gone home, the dog turned around and showing me its back and the horse was miles away. Jaap suggested to send it to Wetzler, Germany. I believe if you also send it there, then they would figure out something with the Live View mode, because at least two other people reported similar issues with frozen shutter related to LV mode on my thread. Link to post Share on other sites More sharing options...
jaapv Posted June 7, 2016 Share #8 Posted June 7, 2016 This is very similar issue which I had with my M-P. I sent the camera to Wetzler, Germany last week. The only way for me to replicate the issue was to leave the camera in Live View until it goes into sleep mode. After waking it up, by pressing the shutter button half way, the shutter was unresponsive and exactly as you said, I had to switch to Live View and take a photo before I could switch back to rangefinder. And when the shutter freezes the metering is completely frozen or weird. The only difference here is that you don't talk about the open shutter curtain. Next time it freezes, take off the lens and check if the shutter curtain is open. I suspected that Live View and EVF's Live View were messing up with the shutter and so reported when I sent the camera in. Again these were the steps for me to replicate the issue: 1. Turn on Live View 2. Make an exposure with Live View on 3. Let the camera falls into sleep mode 4. Turn off Live View and turn off the camera manually 5. Turn on the camera manually If the shutter button is frozen and metering is weird or frozen, then you have exactly the same problem as I had. With one difference that my shutter curtain was staying open most of the time in sleep mode and I shipped the camera with open shutter so that they can see it. I just tried a few times; it does not freeze my camera, so it cannot be a general firmware bug. The right solution seems to be to send such cameras in. Link to post Share on other sites More sharing options...
kenf Posted June 7, 2016 Share #9 Posted June 7, 2016 I just tried with my M-P, too - I can't reproduce the error. Hopefully Leica will get this sorted out quickly for borowiec. I just tried a few times; it does not freeze my camera, so it cannot be a general firmware bug. The right solution seems to be to send such cameras in. Link to post Share on other sites More sharing options...
MaticB Posted June 7, 2016 Share #10 Posted June 7, 2016 Freeze of the shutter release also happened to me, but not with live view - at least not activated intentionally - but wit h long exposure, activated accidentally. How I solved the problem: recharged the battery, and everything return to normal. However, after upgrade of the firmware, and be careful not to left camera switched on when put it in camera bag, problem never happened again. Matic Link to post Share on other sites More sharing options...
borowiec Posted June 8, 2016 Author Share #11 Posted June 8, 2016 Thanks all for your input. This is what Leica says: "This seems to be a shutter issue, where the solenoid is sticking and keeping the shutter open. It will need to come to the Service Dept." I've told them I'm a working photographer and that the M is my main camera and I asked about a loaner. Link to post Share on other sites More sharing options...
borowiec Posted June 16, 2016 Author Share #12 Posted June 16, 2016 Well, it's now been over a week since I sent an e-mail to the person at Leica Service whom Leica told me to contact about getting my M repaired, but still no reply. I'm not sure how to proceed at this point, if the manufacturer refuses to respond... Link to post Share on other sites More sharing options...
jaapv Posted June 16, 2016 Share #13 Posted June 16, 2016 Telephone? Link to post Share on other sites More sharing options...
Luke_Miller Posted June 16, 2016 Share #14 Posted June 16, 2016 I have had very good results with Bill Weier at Leica NJ. I believe he is the head of their service department. bill.weier@leicacamerausa.com He does respond to emails. Link to post Share on other sites More sharing options...
borowiec Posted June 17, 2016 Author Share #15 Posted June 17, 2016 Actually, it was Bill Weier whom I contacted, but he hasn't replied. I will re-send my e-mail. Link to post Share on other sites More sharing options...
chris_tribble Posted June 22, 2016 Share #16 Posted June 22, 2016 I've had loaners from the Leica Store in Mayfair - Leica Stores seem to be better set up for this. I'm also registered with the Leica Professional service - this expedites turn round for repairs with Leica Germany. Link to post Share on other sites More sharing options...
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