janrzm Posted October 13, 2014 Share #1 Posted October 13, 2014 Advertisement (gone after registration) Hi, I was hit with the dead pixel and resulting white line over the weekend....... My Monochrom is almost two years old but with only 7000 frames (don't ask) Has anyone had a similar out of warranty experience, obviously I'd expect a lot more use out of a camera before getting issues of this nature? Cheers, Jason. Link to post Share on other sites More sharing options...
Advertisement Posted October 13, 2014 Posted October 13, 2014 Hi janrzm, Take a look here Dead Pixel - Out of Warranty..... I'm sure you'll find what you were looking for!
AceVentura1986 Posted October 18, 2014 Share #2 Posted October 18, 2014 Sent in my M8 for exactly the same problem. Leica NJ charged for a standard CLA including the remapping. Although I really think they should remap for free since it's a known issue w the sensor, the full CLA gives you an additional one year warranty. Can't speak to any other country or the Mother Ship in Germany, though. Link to post Share on other sites More sharing options...
janrzm Posted October 21, 2014 Author Share #3 Posted October 21, 2014 I had a positive response from Leica Mayfair where I purchased my MM. I also had a positive response from Lacklands in NZ where I now life. I'm pleased that I can get it sorted without having to spend money, I appreciate my MM has had relatively little use but it makes you feel reassured when the manufacturer steps up as they have done. I appear to be in no mans land a little because I bought in one country and live in another, trying to sort a loan camera is proving difficult. Link to post Share on other sites More sharing options...
jaapv Posted October 21, 2014 Share #4 Posted October 21, 2014 Sent in my M8 for exactly the same problem. Leica NJ charged for a standard CLA including the remapping. Although I really think they should remap for free since it's a known issue w the sensor, the full CLA gives you an additional one year warranty. Can't speak to any other country or the Mother Ship in Germany, though. As the cause is not the sensor itself, they are being generous. It is damage by an external cause. And thus maintenance. Link to post Share on other sites More sharing options...
AceVentura1986 Posted October 21, 2014 Share #5 Posted October 21, 2014 As the cause is not the sensor itself, they are being generous. It is damage by an external cause. And thus maintenance. Well, maybe, but this is a known issue w CCD sensors and something I've never experienced in 14 years of shooting Canon CMOS sensors. As was explained to me on this forum, CMOS sensors and CCD sensors read their pixels differently. CMOS sensors read each pixel individually whereas CCD sensors read their pixels in columns w the data being passed down from one pixel to the next. For this reason, one stuck pixel will take out a column in a CCD but only one pixel in a CMOS. I don't know how true this is, but it completely mirrors my experience w Canon and Leica. I've experienced many stuck pixels with my Canons but never a stuck column. FWIW, I've been shooting Canons since 2002 and have owned many. This is why I said its a known issue, one that's inherent in CCDs. For this reason, I think Leica should build in a DIY remapping feature for users or do the remapping themselves for free. RV Link to post Share on other sites More sharing options...
Frank BM9 Posted November 13, 2014 Share #6 Posted November 13, 2014 Last week the same occured with my 5 year old M9. One vertical red line of pixels is missing. Tried a firmware update but no effect. Never had a issue till now. Have to send it to Wetzlar for remapping. No idea what this will cost though. Anyone? Link to post Share on other sites More sharing options...
jaapv Posted November 13, 2014 Share #7 Posted November 13, 2014 Advertisement (gone after registration) Well, maybe, but this is a known issue w CCD sensors and something I've never experienced in 14 years of shooting Canon CMOS sensors. As was explained to me on this forum, CMOS sensors and CCD sensors read their pixels differently. CMOS sensors read each pixel individually whereas CCD sensors read their pixels in columns w the data being passed down from one pixel to the next. For this reason, one stuck pixel will take out a column in a CCD but only one pixel in a CMOS. I don't know how true this is, but it completely mirrors my experience w Canon and Leica. I've experienced many stuck pixels with my Canons but never a stuck column. FWIW, I've been shooting Canons since 2002 and have owned many. This is why I said its a known issue, one that's inherent in CCDs. For this reason, I think Leica should build in a DIY remapping feature for users or do the remapping themselves for free. RV Not true. There have been plenty of pixel lines described for all brands of CMOS. Just google for sensor line Canon, or Nikon or whatever. Or read the M240 forum. Link to post Share on other sites More sharing options...
AceVentura1986 Posted November 14, 2014 Share #8 Posted November 14, 2014 Not true. There have been plenty of pixel lines described for all brands of CMOS. Just google for sensor line Canon, or Nikon or whatever. Or read the M240 forum. Well, I can't speak personally about the 240s but from what I read that seemed to me to be a design flaw as many came that way from the factory. However, if this were common in CMOS sensors I think I would have experienced this in one of my many Canons in the last twelve years. D30, 1D2, 1Ds2, and now a 6D - suck pixels in all (except the 6D, but it's still rather new) but no column. Not a one. On my experience this is: 1. A CCD vs CMOS thing or 2. Canons are better designed to protect against this problem or 3. I've had remarkably good luck with the Canons 4. I had bad luck with the M8 I'm betting it's either #1 or #2. RV Link to post Share on other sites More sharing options...
jaapv Posted November 14, 2014 Share #9 Posted November 14, 2014 As I said, google it, you'll find plenty of complaints about Canon pixel lines. That I had none on any of my seven digital M s over eight years does not deny yours either. Sony for instance ships by sea to mitigate out of box complaints. Link to post Share on other sites More sharing options...
sblitz Posted November 14, 2014 Share #10 Posted November 14, 2014 I had a few on my M9 original sensor, just the red dot ..... and it was fixed by Leica NJ still under warranty...... then somehow the sensor developed a green line lower left, Leica said it was a scratch, how that happened considering that I never open the sensor to clean it, is beyond me. Point is, got a new sensor and somehow it seems better than the original, which it can't be, but no dead pixels. I also now make sure the camera (in bag) goes under the airline seat front of me and not in the overhead. Coincidence, perhaps. Link to post Share on other sites More sharing options...
janrzm Posted November 14, 2014 Author Share #11 Posted November 14, 2014 I'll update this post as my experience has been very positive despite my initial concerns about being out of warranty. Both Leica Mayfair from where my MM was purchased and Lacklands here in NZ were extremely helpful. Repair being undertaken in Germany at no cost which has to be a result. I figured I'd at least ask about the possibility of a loan camera as mine is going to be gone for 7-8 weeks. As I purchased in the UK and live in NZ it looked like I was in a Leica "No Mans Land" in terms of getting a loaner. Fortunately the Leica Product Manager at Lacklands got wind of my plight and being familiar with my photography offered to loan me an MM while mine was away. Benefits of living somewhere like NZ I guess. Interestingly the loaner MM has all the same issues my camera had.....only this one has about 15 dead pixels, the resulting line and banding, but still.....it's better than nothing. Link to post Share on other sites More sharing options...
MarkP Posted November 14, 2014 Share #12 Posted November 14, 2014 Hi janrzm, unrelated to this topic, I really enjoyed many of the beautiful photographs on your website! Regards, Mark Link to post Share on other sites More sharing options...
tobey bilek Posted November 14, 2014 Share #13 Posted November 14, 2014 Have not experienced it on any Nikon, own about 6. I know of people who sent them in for remap, and the camera had to go back 2 extra times for rework. These things are like high grade sports cars made in Italy and engine tune ups are 20,000 and require engine removal. Both are pure nonsense. No new Leicas for me until this issue goes away. Link to post Share on other sites More sharing options...
jaapv Posted November 15, 2014 Share #14 Posted November 15, 2014 As I said I did not experience it on any Leica and I owned seven. Both mine and your statements are equally invalid to draw any rational conclusion from. I will let you know when Leica manages to reverse the laws of physics. Link to post Share on other sites More sharing options...
pico Posted November 15, 2014 Share #15 Posted November 15, 2014 No sensor issues with my M9. . Link to post Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.