Guest Posted December 10, 2014 Share #901 Posted December 10, 2014 Advertisement (gone after registration) Important Information Concerning the CCD Sensors // Global // About Leica News // Leica News // World of Leica - Leica Camera AG Chapeau! Regards to all. Link to post Share on other sites More sharing options...
Advertisement Posted December 10, 2014 Posted December 10, 2014 Hi Guest, Take a look here Strange white spots on M9 sensor?. I'm sure you'll find what you were looking for!
dkCambridgeshire Posted December 10, 2014 Share #902 Posted December 10, 2014 Leica's response is very welcome - especially as refunds will be given. Leica Camera should also consider publishing any revised / recommended sensor cleaning procedures asap. I hope Leica Camera receives recompense from their sensor supplier for all resultant aggravation. dunk 1 Link to post Share on other sites More sharing options...
photokalia Posted December 10, 2014 Share #903 Posted December 10, 2014 I applaud Leica for finally openly admitting the issue and committing to a permanent fix. My faith in the company has been restored. 8 Link to post Share on other sites More sharing options...
keithlaban.co.uk Posted December 10, 2014 Share #904 Posted December 10, 2014 (edited) "If the imaging quality of your camera gives cause for complaint in this respect, we recommend that you send it directly to Leica Customer Care or the authorized Customer Care department of your country’s Leica distributor. As longer waiting times may otherwise occur, the camera should only be sent to Customer Care after prior arrangement." Hopefully this means that Leica will now replace sensors on an individual pre-arranged appointment basis rather than having to send in cameras on mass which are then held in an ever lengthening queue. Let's hope the permanent fix is not too far off. Edited December 10, 2014 by KeithL 3 Link to post Share on other sites More sharing options...
edwardkaraa Posted December 10, 2014 Share #905 Posted December 10, 2014 Perfect response. My confidence is renewed. 4 Link to post Share on other sites More sharing options...
Ah_J Posted December 10, 2014 Share #906 Posted December 10, 2014 no more rumors !! Thank you everybody to escalate this issue Link to post Share on other sites More sharing options...
adan Posted December 10, 2014 Share #907 Posted December 10, 2014 Advertisement (gone after registration) To borrow from Churchill's comment on us Americans: "You can always count on Leica to do the right thing - after they've tried everything else." But seriously - the past is past, and I applaud Leica for stepping up to the plate. I'm happy to help them defray the costs with future purchases. Thank you, Stefan. 14 Link to post Share on other sites More sharing options...
pico Posted December 10, 2014 Share #908 Posted December 10, 2014 In the small survey thread I started on this forum, the responses so far are 8 yes to 12 no. Meaningless survey for many reasons. For one, we do not know how many of the responders know what delamination looks like. Link to post Share on other sites More sharing options...
dkCambridgeshire Posted December 10, 2014 Share #909 Posted December 10, 2014 Meaningless survey for many reasons. For one, we do not know how many of the responders know what delamination looks like. But maybe many of them do … they/we are not without sufficient inquisitiveness to find out. dunk 1 Link to post Share on other sites More sharing options...
pieterpronk Posted December 10, 2014 Share #910 Posted December 10, 2014 I am VERY impressed by this response from Leica. Link to post Share on other sites More sharing options...
pgk Posted December 10, 2014 Share #911 Posted December 10, 2014 Normal service can now be resumed..... 1 Link to post Share on other sites More sharing options...
edwardkaraa Posted December 10, 2014 Share #912 Posted December 10, 2014 Normal service can now be resumed..... You mean it's gonna get boring again? LOL Link to post Share on other sites More sharing options...
Gabi zohar Posted December 10, 2014 Share #913 Posted December 10, 2014 Now more than ever I am very proud to be in the Leica family ! Just ordered few days ago a new Monochrome ... Was a little worried .. Not worried anymore... Can't wait to put my hands on it ... Cheers :-)) 3 Link to post Share on other sites More sharing options...
Rick Posted December 10, 2014 Share #914 Posted December 10, 2014 Looks like every M9 and MM is going to start over again with a brand new sensor... which means I'll have to put up with even more years reading about the legendary CCD sensor! This version just won't go quietly into the night. Oh, and price of a used M9 and MM just went through the roof. A legend is born. 2 Link to post Share on other sites More sharing options...
dkCambridgeshire Posted December 10, 2014 Share #915 Posted December 10, 2014 (edited) Could be possible that Leica allowed for this contingency via an excess of loss product liability insurance covering sensor failure(s) … after all it's not the first time that they have experienced failures from third party sensors. If so, the cost of remedial action would be recoverable within the policy limits. dunk Edited December 10, 2014 by dkpeterborough Link to post Share on other sites More sharing options...
algrove Posted December 10, 2014 Share #916 Posted December 10, 2014 Well done Leica. Link to post Share on other sites More sharing options...
Guest Posted December 10, 2014 Share #917 Posted December 10, 2014 Could be possible that Leica allowed for this contingency via an excess of loss product liability insurance covering sensor failure(s) … after all it's not the first time that they have experienced failures from third party sensors. If so, the cost of remedial action would be recoverable within the policy limits. dunk If so, could it be they could afford such an insurance, with the right wording in the contracts, because they're taking correct decisions for some time now? Link to post Share on other sites More sharing options...
Etruscello Posted December 10, 2014 Share #918 Posted December 10, 2014 Sorry if this has been answered, I've not seen it in my searches: Is there any evidence that wet-cleaning causes delamination marks? My M-E has no white marks. Dark dust marks are always taken care of with a blower, very effectively. Is that why I have no delamination? Tom Link to post Share on other sites More sharing options...
dkCambridgeshire Posted December 10, 2014 Share #919 Posted December 10, 2014 If so, could it be they could afford such an insurance, with the right wording in the contracts, because they're taking correct decisions for some time now? Prudent company managers/directors should assess risks and insure accordingly i.e. for loss layers they cannot reasonably cover themselves. Provided they have an insurable interest in a risk they can obtain cover … and insurance policies are worded to suit. dunk Link to post Share on other sites More sharing options...
keithlaban.co.uk Posted December 10, 2014 Share #920 Posted December 10, 2014 Sorry if this has been answered, I've not seen it in my searches:Is there any evidence that wet-cleaning causes delamination marks? My M-E has no white marks. Dark dust marks are always taken care of with a blower, very effectively. Is that why I have no delamination? Tom No. Link to post Share on other sites More sharing options...
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