matlep Posted January 25, 2014 Author Share #41 Posted January 25, 2014 Advertisement (gone after registration) My card in the Camera was not a SanDisk but a newer Lexar 16 gig card. Link to post Share on other sites More sharing options...
Advertisement Posted January 25, 2014 Posted January 25, 2014 Hi matlep, Take a look here Strange sound when recording video on the M. I'm sure you'll find what you were looking for!
Guest redge Posted January 26, 2014 Share #42 Posted January 26, 2014 My card in the Camera was not a SanDisk but a newer Lexar 16 gig card. There're now three pages of discussion about this and the discussion doesn't seem to be going anywhere except around in circles accompanied by a fair amount of complaining by several people. If you are recording sound in camera, presumably you are editing it. What frequency is the editor showing for this beep? If you haven't put the sound through an editor, please download a free, highly regarded programme called Audacity and tell us what the frequency is. It would also be really helpful if you would post a screenshot of the waveform that the editor shows. In addition, it would be helpful if you would upload the sound file uncompressed to Soundcloud so that we can access it. From there, it will be a lot easier to discuss this. Cheers Link to post Share on other sites More sharing options...
matlep Posted January 26, 2014 Author Share #43 Posted January 26, 2014 Who Is complaining? My initial question was a simple one: is the sound normal behaviour, or not. It's no more scientific than a simple "yes" or "no" You have a M240. Make a simple test for your self and make a contribution to the discussion instead af bashing at a simple question. If a majority of M240s do not have the sound, then it is an isolated incident. If all have it the it might be something for Leica to follow up on. Or it might just be normal behaviour on the camera. But I know one thing. Under the same circumstances none of my other sound capable devices are picking up the sound. I also realise, wich is expressed in earlier posts, that it has little, or even none effect in real life usage. The original post was made out of curiosity. Not out of Leica bashing. If this thread bothers you do much you can always chose not to read it. Right? Link to post Share on other sites More sharing options...
Guest redge Posted January 27, 2014 Share #44 Posted January 27, 2014 Who Is complaining? My initial question was a simple one: is the sound normal behaviour, or not. It's no more scientific than a simple "yes" or "no" You have a M240. Make a simple test for your self and make a contribution to the discussion instead af bashing at a simple question. If a majority of M240s do not have the sound, then it is an isolated incident. If all have it the it might be something for Leica to follow up on. Or it might just be normal behaviour on the camera. But I know one thing. Under the same circumstances none of my other sound capable devices are picking up the sound. I also realise, wich is expressed in earlier posts, that it has little, or even none effect in real life usage. The original post was made out of curiosity. Not out of Leica bashing. If this thread bothers you do much you can always chose not to read it. Right? Sorry, but you've misread what I wrote. The only way to assess this properly is to get access to the sound uncompressed, see the waveform and identify the frequency. I know that you uploaded something to YouTube, but I have no idea what YouTube does to sound whereas I know that SoundCloud is completely reliable. One of the first things that I did with my own camera was turn off audio recording because I use an external recorder. I'm not going to bother testing my own camera unless I know that there is a real issue and what the issue is. My suggestion in the proceeding paragraph will answer those questions. If the people who are interested in this question want to do the basic things that should be done to discuss the issue, then yes, I'd download the sound file, analyze it and, depending on what it showed, do a comparative analysis with my own camera. But short of a reliable recording of the sound and some basic analysis, this discussion just doesn't seem to be going anywhere. Cheers Link to post Share on other sites More sharing options...
Ginko Posted January 27, 2014 Share #45 Posted January 27, 2014 My M240 is now in the hands of Leica in Solms and from the quote, they will change the microphone which might be the culprit here and do a check up of the camera. Big thanks to Gabriele Arnold from Leica for her help all along ! Well, according to them, this is not a normal behaviour at all. Link to post Share on other sites More sharing options...
matlep Posted January 27, 2014 Author Share #46 Posted January 27, 2014 My M240 is now in the hands of Leica in Solms and from the quote, they will change the microphone which might be the culprit here and do a check up of the camera. Big thanks to Gabriele Arnold from Leica for her help all along ! Well, according to them, this is not a normal behaviour at all. Good to know. Did you send the the audio-spectral-waweform-supercomputer-uncompressed-analysis first? Or did the just listen to the recorded sound with their ears? Link to post Share on other sites More sharing options...
Guest redge Posted January 27, 2014 Share #47 Posted January 27, 2014 Advertisement (gone after registration) Good to know. Did you send the the audio-spectral-waweform-supercomputer-uncompressed-analysis first? Or did the just listen to the recorded sound with their ears? You know, I was trying to be helpful. You, and others, were spending time thinking and tinkering, and three pages of time writing and reading posts, trying to figure out whether it was the camera or the card or electrical interference or God knows what else. You took the time to upload a sound file to YouTube of all places, but think that it's too complicated to upload it to SoundCloud. What I suggested is about as complicated as running a tape recorder circa 1969. It's stuff that a 13 year old kid would understand immediately, and that anyone who actually intends to make video with an M 240, at least video that includes sound, really needs to understand. We are not exactly in the realm of "supercomputers", to use your word, and sending a camera off to Solms doesn't address the fact that understanding basic sound recording and editing is half of what makes a video work. Cheers Link to post Share on other sites More sharing options...
matlep Posted January 28, 2014 Author Share #48 Posted January 28, 2014 You know, I was trying to be helpful. You, and others, were spending time thinking and tinkering, and three pages of time writing and reading posts, trying to figure out whether it was the camera or the card or electrical interference or God knows what else. You took the time to upload a sound file to YouTube of all places, but think that it's too complicated to upload it to SoundCloud. What I suggested is about as complicated as running a tape recorder circa 1969. It's stuff that a 13 year old kid would understand immediately, and that anyone who actually intends to make video with an M 240, at least video that includes sound, really needs to understand. We are not exactly in the realm of "supercomputers", to use your word, and sending a camera off to Solms doesn't address the fact that understanding basic sound recording and editing is half of what makes a video work. Cheers I was joking. Did you actually miss that? I thought it was pretty obvious. Link to post Share on other sites More sharing options...
Ginko Posted January 28, 2014 Share #49 Posted January 28, 2014 Hi Matlep, the videos files have been forwarded to the "quality management" service. At least, it's confirmed that the strange "beep" isn't normal and not only in my hears. Voilà, just have to wait for the repair to be done and then bring back the M to front. (bad news is that the sensor has to be replaced (don't know why as I didn't notice anything) and they have no spare part right now so all is delayed. Ouch. Link to post Share on other sites More sharing options...
Rick Posted January 28, 2014 Share #50 Posted January 28, 2014 Hi Ginko, Thanks for posting here. I finally had a break in shooting so I could send my camera to NJ. It just arrived last week and I am about to follow up with an email to Carmen. Any suggestions what to specifically mention to her that would help orient Leica NJ technicians to this issue a lot of us have reported here? Rick Link to post Share on other sites More sharing options...
Rick Posted January 28, 2014 Share #51 Posted January 28, 2014 You know, I was trying to be helpful. You, and others, were spending time thinking and tinkering, and three pages of time writing and reading posts, trying to figure out whether it was the camera or the card or electrical interference or God knows what else. Cheers The head of the video portion of the M240 has heard the file and reported that he could not duplicate it. He said it was not normal. By now, Leica may have an idea what is causing the sound. I hope Leica is not just replacing the mic because, they think it is a good place to start and it may solve the problem. I appreciate your interest trying to help, but the sound can be clearly heard without any use of editing software. I just play my video back on the camera and it is obvious. Just me, I'm not interested in understanding the wave form or solving the issue for Leica, I just want it fixed. Link to post Share on other sites More sharing options...
Rick Posted January 29, 2014 Share #52 Posted January 29, 2014 I just received the repair estimate for my M240. It lists these parts: C-MOS/CIR. BRD EVF CONNECTOR My problem list was: Camera locks up when shooting on hot days with EVF. Faint beep -beep sound is heard in video recording on play-back with internal mic under quiet conditions. What are the chances this is going to fix anything? Should I try and talk to the repair tech directly? Link to post Share on other sites More sharing options...
Ginko Posted January 29, 2014 Share #53 Posted January 29, 2014 Hi Rick, at least it should resolve your locking problem (Cmos circuit/EVF) About the repetitive "beep" sound in video, I don't know. Leica Solms quote me differently (this is the only problem they are checking on my camera) : - cable - carry out software adjustment - microphone + usual rangefinder and camera function control. The sensor has to be replaced too but I don't think it has something to do with the beep sound problem in video here (they notified me about it 1 or 2 weeks after the first quote and repair start). Thanks for posting here. I finally had a break in shooting so I could send my camera to NJ. It just arrived last week and I am about to follow up with an email to Carmen. Any suggestions what to specifically mention to her that would help orient Leica NJ technicians to this issue a lot of us have reported here?Rick In my case, I didn't talk directly to a technician but to Gabriele Arnold of the Customer Care service. She was very helpful and responsive by forwarding questions/answers between the technicians and myself. That's how it went : - I wrote to her about the strange sound behaviour. - She asked for more precise infos (filming conditions, how it is heard, firmware updates etc.) and then asked me to send a video file taken with the M240. - She forwared the (raw) video files to the technicians and then to the "quality management". - Afterward, Leica Solms requested me to send the M240 and the SD card with videos as this is not a normal behavior. Hope it will help a bit. Link to post Share on other sites More sharing options...
Ginko Posted January 30, 2014 Share #54 Posted January 30, 2014 I've got an update from Leica about the origin of the problem. Here is a quote from the last email I received (many thanks to Gabriele Arnold of the Customer Care for following closely the case) : According to our tests we think that in video mode the sensor might give a disturbing signal which produces the beep sound.So, after all, the sensor might be the culprit behind this... Now, I wonder why somes are affected and some/many not at all. Link to post Share on other sites More sharing options...
usm Posted February 28, 2014 Share #55 Posted February 28, 2014 Any news about this? I think my M has the same problem. Solms told me to use Sandisc Ultra Class 6 SD-cards with 8 or 32 GB. The cards so old that no body is selling them. They should produce less of the beeb sound. Or to use the external microphone for high quality sound. Reminds me of the old story about the M8 IR filters. 2 filters are about 200 Euros - the external microphone is about 180 Euros. Lets see how this story will go on. Link to post Share on other sites More sharing options...
jaapv Posted March 1, 2014 Share #56 Posted March 1, 2014 Well, seeing that the internal microphone - like most internal microphones - is not very useful for anything but casual use and providing a track for synchronization of an external recording, I don’t think this is much of a hardship. For decent work you need an external microphone anyway. Link to post Share on other sites More sharing options...
MarkP Posted March 1, 2014 Share #57 Posted March 1, 2014 Well, seeing that the internal microphone - like most internal microphones - is not very useful for anything but casual use ... For decent work you need an external microphone anyway. Agreed. I'm getting mine later today (and Jaap, I've also tracked down a flash bracket). Link to post Share on other sites More sharing options...
Rick Posted March 1, 2014 Share #58 Posted March 1, 2014 Well, seeing that the internal microphone - like most internal microphones - is not very useful for anything but casual use and providing a track for synchronization of an external recording, I don’t think this is much of a hardship. For decent work you need an external microphone anyway. Look at you buddy, once again letting Leica off the hook for another one of their screw ups. The other problem with your post is that the M is not really designed to be a professional video camera where the end user would likely have external digital recorders and microphones and PP synching etc... Most buyers of the Leica are casual amateurs that may just want to shoot video of our family while using the EVF. Link to post Share on other sites More sharing options...
MarkP Posted March 1, 2014 Share #59 Posted March 1, 2014 Rick, I'm not defending the crap sound quality from the M240 top mounted Leica/Olympus microphone which is indeed tinny crap sound. However even my 4 year old Canon digicam which is designed to shoot video (no?) has crap sound quality from it's internal stereo microphone. The sound quality from the M240 is not very different. My daughter wants me to shoot some video of her drama piece and complained about the sound quality from the M240 - the image quality with the 75 Summilux was fantastic. Anyhow, that's why I'm off today to get an external microphone. Link to post Share on other sites More sharing options...
Rick Posted March 1, 2014 Share #60 Posted March 1, 2014 I agree with you on that. The internal microphone fidelity is about as crappy as most cameras. I also would give jaapv a little leeway on his point that most folks at least use the external mic (except when they need the EVF). But, don't you think Leica could have figured out how to keep the video out of the audio? Disclaimer: My camera has been in the NJ Leica repair shop for the las 6-weeks and they claimed it is the main board causing the problem. But, I'm not sure the tech has any idea what I'm talking about. I get it back in a week (pretty good turn-around) and I'll know if it is just a bad main board. That 75 Summilux always gives you a little more than you expected, huh? Link to post Share on other sites More sharing options...
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