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Is this a processing error?


Esther

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I noticed the horizontal lines as well and presumed that they were the result of your scanning the print, especially because I thought I could make out some very faint markings which could be some logo or emblem printed on the back side of the prints.

 

Some flatbed scanners use the first inch or so of the scanning area to calibrate their sensors. It will adjust the individual sensors to account for any differences in brightness it detects there. If there is dust in that area, the scanner will mistakenly "adjust" the sensors, thus producing stripes in the direction it moves the scanning head.

 

If the stripes are present on the prints you got from the lab, return them.

Yes, the same lab did the processing and scanning and prints. They are redoing the prints so we shall see what happen. Thank you.

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  • 4 weeks later...

Just to give a quick update. I took the negatives back to the lab and after about 10 days I got two new sets of prints back. I'm not sure why there were two sets but they clearly were scanned/printed by two different labs. They must have sent the film out to another lab. Neither of the sets were perfect but clearly better than the first set of prints I've got. One set was clearly a bit over-processed thus the highlights was blown out too much. The other one has some noticeable dust specs on some prints. Definitely not going back there again. You trade the quality for speed for sure.

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